Expert Opinions

In this interview, Emma Acton, EMEA VP Marketing at Zendesk, discusses how marketing is evolving across a highly diverse regional landscape. She explores the tension between brand building and demand...

The shift from outsourcing to true MSP-controlled offshore teams

Scott Linden Jones, Director at Technology Elite, discusses how his experience building and scaling an MSP across Australia and the Philippines led to a new approach to offshore staffing. He explains why...

Improving Cyber Threat Intelligence Through Collaboration & Shared Insights

In this interview, Lee Clark, Cyber Intelligence Production Manager at RH-ISAC, discusses the evolving role of threat intelligence. He explores how organisations are shifting from reactive security approaches...

Rising customer expectations and the future of human-centric, AI-powered employee service

In this conversation with Vishnu Parimi, VP Employee Service at Zendesk, we explore how organisations are responding to rising customer and employee expectations through more connected, scalable service...

News

The evolution of cybersecurity: from internal teams to managed service providers

Research highlights the growing shift towards MSPs as companies grapple with AI-driven threats.

CrowdStrike: Championing the future of cybersecurity platform ecosystems

CrowdStrike has been recognised as the Overall Champion in Omdia's 2026 Cybersecurity Leadership Matrix, highlighting its exemplary global partner ecosystem.

Biznet elevates Indonesia's digital connectivity with major cable upgrade

Biznet enhances digital connectivity across Indonesia with Ciena's technology, boosting internet speed and reliability with the upgraded submarine cable system.

Strengthening AI security: SailPoint's integration with Claude Compliance API

SailPoint strengthens AI security with its integration of the Claude Compliance API, enhancing governance and visibility across AI platforms.

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