Expert Opinions

Dom Selvon, Chief Technology Officer, at Valliance, an AI consultancy, argues that, with boards and leadership teams under pressure to deploy AI quickly, many organisations are investing in agents that...

Can Power Grids Keep Up With AI Demand?

Craig Wentworth, Research Director at TechMarketView, discusses the key findings of the company’s new report, “AI data centres and energy responsibility: Who really pays for intelligence at scale?”,...

Rising customer expectations and the future of human-centric, AI-powered employee service

In this conversation with Vishnu Parimi, VP Employee Service at Zendesk, we explore how organisations are responding to rising customer and employee expectations through more connected, scalable service...

Rethinking marketing across EMEA: scale, strategy & AI

In this interview, Emma Acton, EMEA VP Marketing at Zendesk, discusses how marketing is evolving across a highly diverse regional landscape. She explores the tension between brand building and demand...

News

Securing your email: the central control point of digital life

Understanding the vital role of email security in safeguarding personal information and the steps to strengthen it.

Strengthening AI security: SailPoint's integration with Claude Compliance API

SailPoint strengthens AI security with its integration of the Claude Compliance API, enhancing governance and visibility across AI platforms.

Biznet elevates Indonesia's digital connectivity with major cable upgrade

Biznet enhances digital connectivity across Indonesia with Ciena's technology, boosting internet speed and reliability with the upgraded submarine cable system.

WPP reveals AI studio HEX for digital transformation

WPP has launched HEX, a studio that combines AI, immersive experiences, and creative capabilities to support development of AI-related skills and address talent gaps in the sector.

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