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Abnormal AI strengthens leadership with strategic appointments

Abnormal AI strengthens its team with key executive hires amid rising AI-generated cybersecurity threats, aiming to enhance product innovation and customer support.

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Zendesk Q&A with Emma Acton: Inside the shift to brand-led, AI-driven marketing

In a Q&A with Zendesk’s VP Marketing EMEA, Emma Acton reflects on how enterprise marketing is evolving. She discusses the shift towards brand-led demand, the continued evolution of account-based marketing, and the growing complexity of measuring customer journeys in an AI-driven environment.

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Zendesk Relate 2026: Velocity, vision, and the autonomous service workforce

At its 2026 Relate event in Colorado, Zendesk outlined its push towards an autonomous service workforce, revealing new AI platform capabilities. The event focused on balancing AI-driven scale with trust, governance, and operational resilience.

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Zendesk reveals autonomous service workforce

Zendesk has outlined a new AI-focused strategy for customer service centred on combining AI capabilities with human support workflows to improve operational efficiency and service delivery.

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Data the primary AI blocker

Nasuni has published the findings from its annual industry research report, The State of Enterprise File Data Annual Report 2026.

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HPE delivers Unified Private Clouds and Data Platforms

New private cloud, storage, and data protection solutions simplify operations, strengthen resilience, and accelerate AI data pipelines.

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How to Turn Data into Business Value

Marc Chemin, Global Insights & Data Consulting Leader, shares his view on how our clients can exploit big data and analytics to enhance organizational revenues, customer satisfaction and business processes.

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Picture perfect analytics

Channel 4, the United Kingdom’s (UK) publicly-owned yet commercially-funded broadcaster, has...

GoCardless banks on Looker to deliver companywide data-driven efficiencies

Recurring payments platform, GoCardless, has deployed Looker to drive significant productivity...

Keepit partners with Ingram Micro to fortify Polish SaaS data protection

Keepit partners with Ingram Micro to enhance SaaS data protection in Poland, expanding reach to...

Intel innovates for the 'data-centric' era

Intel has shared its strategy for the future of data-centric computing, as well as an expansive...

HPE acquires MapR assets

MapR technology provides innovative file system for unified analytics from edge to cloud.

Simplifying the route to lakehouses

With Databricks Ingest and new partner integrations, data teams can easily populate lakehouses,...

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