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Engineering a Future That Works for Everyone

By Aurore Knight, Associate Director, Black & White Engineering.

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NEWS

97% of businesses to use AI in customer communications

New research from Sinch reveals how top brands are unlocking smarter, more personalized customer experiences with AI, RCS, and integrated omnichannel strategies.

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NEWS

Data silos prevent healthcare organisations from capitalising on the AI opportunity

Only 54% of organisations have robust systems for moving data internally, while only 56% have accurate and consistent data.

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NEWS

Skillsoft and Salesforce partner

Organisations using Salesforce can enable their support teams to develop critical communication skills with Skillsoft CAISY.

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VIDEO

Ramping up recover, reuse, reclaim, recycle

Simon Taylor, Chairman at Bioscope and sister company N2S, shares a progress report on the importance of biorefining and bioleaching when it comes to precious metals and the increasing importance of conserving and patriating/repatriating these materials in these times of shortages and geopolitical tensions. Simon also discusses the company’s work with Techbuyer and BT, alongside its expansion plans, which will see the development of several new sites in the UK and further afield over the next...

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Latest Video

Huawei Agile Solution Improves Jumeirah Group

Huawei helps the Jumeirah Group build a robust and agile IT department to support the rapid business expansion of the group.

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TIBCO Software Inc. has released the initial results of the 2018 TIBCO CXO Innovation Survey...
Insight Enterprises has released its 2024 Trends Report, highlighting the key trends that will...
Expleo, a global engineering, technology and consulting service provider, has published the results...
Accounting firm leverages digital workspace solutions to enable work from anywhere.
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Leader in cloud contact centre and customer experience solutions, Content Guru, today announced the...