Digital Newsletter
Each week our editor Phil Alsop rounds up the most popular articles, videos and expert opinions. We compile this into a Digital Newsletter and send it straight to your inbox every week.
Digital Magazines
We'll let you know each time a new edition of MSP Channel Insights is released so that you're always kept up-to-date with the latest and greatest news and press releases.
Video Magazines
The MSP Channel Insights Video magazine contains the latest Zoom interviews with experts in the industry.
A global study of CEO perceptions by Korn Ferry finds a startling lack of top-leader focus on, or confidence in, the value of the people in their organisations, while they instead are putting a higher value on technology and tangible assets.
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Fujitsu transforms business operations for EDP, with four-year contract to provide multi-lingual Global Service Desk across 12 countries.
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The fortune 100 Company establishes a Service Integration and Management (SIAM) solution and improves not only costs and processes but also end-user experience.
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Organisations must not feel pressured to overhaul everything in their business at once on the path to digital transformation. This is according to Managed Service Provider Annodata, who argues that instead organisations should make strategic decisions based on the right platform choices that will ultimately bring value to their business.
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Contact centre fraud costs businesses hundreds of millions of pounds every year, but the growing adoption of voice biometrics looks set to put an end to that. Tom Harwood, Co-Founder and Chief Product Officer at Aeriandi discusses how criminals are increasingly finding their own voices being used against them.
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Despite the obsession with agility, efficiency, and productivity, the evolution of technology has outpaced critical work processes. A new report, “Mobile Keeps Business Moving Forward”, reveals a mobile-savvy workforce struggling with outdated processes and eager for methods that complement their mobile lifestyle. Organizations using time and task data to guide business decisions over-rely on old-fashioned methods including Excel spreadsheets (28 percent) and pen and paper (36...
Read MoreHuawei helps the Jumeirah Group build a robust and agile IT department to support the rapid business expansion of the group.
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