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Thinking like a threat actor: Why MSPs must look beyond the visible attack surface

In an exclusive interview with Rik Ferguson, VP of Security Intelligence at Forescout, it becomes clear that effective cybersecurity now demands more than compliance and regular practice. To stay ahead of increasingly sophisticated threats, MSPs must think outside the box, challenge assumptions, and view their clients' environments through the eyes of an attacker.

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NEWS

Evolve IP unites partners in Rotterdam for enhanced collaboration

Evolve IP's recent session in Rotterdam brought UK and Dutch partners closer to foster collaboration and growth within the tech industry.

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NEWS

Navigating AI governance: challenges and opportunities for MSPs

Exploring the shortcomings in AI governance and the potential avenues for managed service providers to bridge the gap between confidence and control.

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NEWS

Cynomi Report: What MSPs Are Actually Asking About AI in 2026

Cynomi’s “What MSPs Are Actually Asking About AI” report reveals the real questions shaping the managed services landscape, from data security and service desk automation to client expectations, highlighting a sector shifting rapidly toward AI governance, risk and strategic advisory.

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BLOG

Before MSPs Adopt AI, They Need a Thesis

By Adam Winston, Vice President of Endpoint Security & MDR, WatchGuard

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VIDEO

What happens when service desk support becomes AI-assisted in real time

CEO Ed Crane and COO Archie Maddocks of Phoenix47 reveal how their Fusion47 platform is shifting service desk operations from reactive ticket handling to real-time, AI-assisted resolution. They discuss measurable efficiency gains, knowledge retention challenges, and why keeping humans in the loop still matters. The conversation also unpacks agentic AI design, trust, and compliance, alongside a bold look at where hybrid human and AI support models are heading next for enterprise IT teams.

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Latest Video

Tiers of (storage) joy for the Channel

Bill Andrews, President and CEO at ExaGrid, explains the many benefits of both the ExaGrid tiered backup storage solution – with some impressive speeds and feeds; and the company’s Reseller Partner Program, with equally notable features – a high win rate, a large installed, global customer base and a host of major reseller support initiatives.

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SolarWinds announces winners of 2025 EMEA Partner Awards

SolarWinds has shared the winners of its 2025 EMEA Partner Awards. The awards recognise the...

TCS joins Conga’s Elevated Partnership Programme

Tata Consultancy Services is the inaugural partner in this programme, which will combine its deep...

Totalmobile launches Global Partner Program

Totalmobile, a leading provider of Field Service Management solutions, today has launched its new...

Central Technology acquires IT3000

Central Technology, a leading managed service provider (MSP), has successfully acquired IT3000, a...

N-able boosts operational efficiency

New integration automates ticketing, reduces missed alerts, and improves response times for backup...

Keepit opens two new data centres in Switzerland

New locations enable Keepit and partners to guarantee data storage solution that complies with...

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