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Inside Inforcer’s view on MSP evolution in the Microsoft AI and security era

In this interview, Jack Cooke, Senior Director of Global Partner Programs at Inforcer, discusses how MSPs are evolving in response to AI, security and the growing complexity of the Microsoft ecosystem. He explores the shift towards consolidation, compliance-led security, and service-based models that help partners simplify delivery and scale effectively. Cooke also shares how modern partner programs must go beyond rebates to deliver real operational value and enable MSP differentiation.

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Scaling Flotek: a closer look at one of the UK’s fast-growing MSPs

Flotek Group has grown rapidly in a market known for complexity and fragmentation. In this exclusive conversation, CEO Jay Ball discusses the thinking behind that growth, from early structural decisions to a careful balance of acquisitions and organic expansion, and how the business is continuing to evolve as it scales.

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Scaling with purpose: inside Evergreen’s fast-growing global expansion

In an exclusive conversation with Isobelle Coventry, this article explores the significant growth trajectory of Evergreen and the strategy underpinning its rapid expansion across the UK, Ireland, and beyond.

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AI tools to digital employees: why traditional security models are falling behind

This article is based on an exclusive interview with Steve Wilson, Chief AI Officer at Exabeam, exploring how the rise of the digital workforce is reshaping cybersecurity. The discussion covers the shift from AI tools to “digital workers,” why autonomous security models fall short, and how organisations must rethink governance, identity, and control by treating AI agents as employees within human–agent teams.

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VIDEO

Turning data governance into AI readiness for enterprise adoption

In this interview, Melanie Douglas, Sales Manager EMEA & Global Partner Program Manager, discusses how the company is evolving its Microsoft 365 migration expertise into AI readiness, governance, and Copilot enablement. She explores how organisations can better manage data security and governance to ensure successful AI adoption at scale. The conversation also highlights how MSPs can turn AI readiness into a scalable advisory and revenue-generating service.

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VIDEO

Managed services shifting from reactive support to value-driven cloud operations

In this interview, Josh Ewing, VP of eNlighten Managed Services at Namos Solutions, discusses how managed services are evolving beyond traditional break-fix models towards value-led, outcome-focused delivery. He explores the growing role of AI and automation in improving efficiency and client experience. He also explains how XLAs and VLAs are helping organisations drive measurable business value across Oracle environments.

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Latest Video

Tiers of (storage) joy for the Channel

Bill Andrews, President and CEO at ExaGrid, explains the many benefits of both the ExaGrid tiered backup storage solution – with some impressive speeds and feeds; and the company’s Reseller Partner Program, with equally notable features – a high win rate, a large installed, global customer base and a host of major reseller support initiatives.

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Fortinet's Fabric-Ready Technology alliance: Driving seamless security integration

Fortinet’s Fabric-Ready Technology Alliance has achieved over 3,000 integrations, empowering...

Integris makes strategic acquisition

National managed IT services provider advances vision for differentiated service offerings and...

CloudClevr enters FY27 following integration programme completion

CloudClevr is entering a new growth phase following the completion of its integration programme,...

Bitdefender and Techs + Together partner

Bitdefender and Techs + Together, a global managed service provider (MSP) community designed to...

Keepit report reveals state of SaaS recovery readiness

The Keepit Annual Data Report 2026 shows varying disaster recovery maturity across organisations...

Ricoh Europe launches the Ricoh Unity Partner Programme

Ricoh Europe's new Partner Programme aims to enhance collaboration and accelerate growth across...

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