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VIDEO

Strengthening cyber threat intelligence through information sharing and collaboration

In this interview, Lee Clark, Cyber Intelligence Production Manager at RH-ISAC, discusses the evolving role of threat intelligence. He explores how organisations are shifting from reactive security approaches toward more actionable, collaborative intelligence sharing models. Clark also reflects on emerging threats, the role of AI in cybersecurity, and the importance of cross-industry cooperation in strengthening collective defence.

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NEWS

N-able boosts operational efficiency

New integration automates ticketing, reduces missed alerts, and improves response times for backup failures, strengthening business resilience.

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NEWS

UK Connect Professional Services to meet MSPs’ need for world class field engineers

UK Connect has launched a field engineer as-a-service offer for MSPs and channel partners. 

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VIDEO

Rising customer expectations and the future of human-centric, AI-powered employee service

In this conversation with Vishnu Parimi, VP Employee Service at Zendesk, we explore how organisations are responding to rising customer and employee expectations through more connected, scalable service models. It examines the balance between AI-driven efficiency and keeping employee service human-centric, along with the role of integration, data, and automation in improving speed and experience across global teams.

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NEWS

MSP Global returns with “serve your ecosystem” theme in Barcelona

MSP Global will bring together more than 3,000 MSPs and IT leaders at PortAventura near Barcelona on 21–22 October, focusing this year on how managed service providers can actively support and strengthen their wider ecosystems through AI, cybersecurity, compliance, and growth strategies.

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BLOG

The Margin Squeeze: Why UK MSPs Must Monetise Observability, Not Just Support

By Ed Knight, Director of Global MSP Sales, Paessler GmbH

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Latest Video

Tiers of (storage) joy for the Channel

Bill Andrews, President and CEO at ExaGrid, explains the many benefits of both the ExaGrid tiered backup storage solution – with some impressive speeds and feeds; and the company’s Reseller Partner Program, with equally notable features – a high win rate, a large installed, global customer base and a host of major reseller support initiatives.

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SonicWall launches EMEA Managed Security Services

SonicWall delivers on its promises of more fortification and flexibility for EMEA partners with key...

Gamma and O2 Daisy announce long-term strategic commitment

Gamma Communications and O2 Daisy sign multi-year agreement, expanding UCaaS services, customer...

Vistry Group revolutionises construction connectivity with UK Connect partnership

Vistry Group partners with UK Connect to unify and enhance connectivity across its construction...

AI and Cybersecurity: the future of phishing defence

2025 marked a turning point in cybersecurity, as AI transformed both phishing techniques and the...

Fluidstack selects VAST Data

The innovative AI-managed services provider will utilise the VAST Data Platform as it builds out...

Appian celebrates 2024 Partner Award Winners

Appian has announced the 2024 Partner Award winners at the global Appian World conference in...

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