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From spend to outcomes: why MSPs must redefine their value in the age of financial scrutiny

In an exclusive interview with MSP Channel Insights, Greg Holmes, EMEA Field CTO at Apptio, explores why technology investment is accelerating while ROI confidence declines, and what that shift means for managed service providers.

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NEWS

Heimdal partners with Elovade as Nordic distributor for cybersecurity solutions

Heimdal appoints Elovade to enhance cybersecurity accessibility in the Nordics, offering streamlined channel support.

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NEWS

Mid-market CFOs: embracing change for financial reporting efficiencies

As pressure mounts, CFOs are rethinking financial reporting to enhance decision-making and performance.

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VIDEO

Backup storage architecture security and scale insights from ExaGrid

In this conversation, Bill Andrews, President and CEO of ExaGrid, discusses how Tiered Backup Storage is helping MSPs improve performance, strengthen ransomware protection, and scale efficiently. He explains how ExaGrid’s architecture is designed for large backup workloads, built-in security features like tiered air gaps and AI-powered threat detection, and long-term cost predictability to support growing MSP environments.

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VIDEO

From firefighting to frameworks: Helping MSPs scale with operational maturity

In this interview, Devang Mehta, Co-Founder & Director of Operations and Customer Success at Infrassist, explains how MSPs can move beyond reactive operations to build structured, scalable frameworks for growth. He shares how automation frees engineers to focus on higher-value strategic initiatives that drive customer success and long-term growth.

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VIDEO

The rise of multi-signal MDR in the age of tool sprawl and identity-driven threats

In this interview, Phil Skelton, Senior Director of International Sales at eSentire, explores why modern defence demands multi-signal MDR that correlates identity, endpoint, cloud, network, and vulnerability data to stop full attack chains. From alert fatigue and tool sprawl to agentic AI-powered investigations and partner co-delivery models, Phil shares how eSentire is reshaping MDR around measurable business outcomes.

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Latest Video

Tiers of (storage) joy for the Channel

Bill Andrews, President and CEO at ExaGrid, explains the many benefits of both the ExaGrid tiered backup storage solution – with some impressive speeds and feeds; and the company’s Reseller Partner Program, with equally notable features – a high win rate, a large installed, global customer base and a host of major reseller support initiatives.

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IPTel solutions upgrade with Highlight's service platform

IPTel Solutions adopts the Highlight platform to strengthen service transparency and enhance...

Auxilion Secures £8m in New Deals with Launch of Enhanced Service Management Platform

Auxilion announces £8 million in new contracts following the rollout of its advanced service...

Revolutionizing workflow automation: Kaseya's AI-powered VSA 10

Kaseya unveils its AI-powered workflow automation tool, boosting efficiency and accuracy for IT...

Wavenet partners with 8x8

Wavenet partners with 8x8, marking a leap in enterprise communications and customer experience....

Vertiv announces Authorised Service Partner Agreement in the UK and Ireland with Collaborate IT

Vertiv and Collaborate IT join forces to support customers’ growing needs for IT monitoring and...

Climb Global Solutions acquires Interworks.cloud to strengthen European footprint

Climb Global Solutions has acquired Interworks.cloud, enhancing their position in the European IT...

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