MSP Channel Insights

PRD Technologies partners with GoCardless to streamline telecom payment solutions

Posted 3 hours ago in Partner Tech & Trends Vendor by Sophie Milburn

PRD Technologies has partnered with GoCardless to support automated payment solutions for telecoms and MSPs, aiming to reduce billing-related issues and improve operational processes.

NEWS

Cisco introduces sovereign critical infrastructure portfolio across EMEA

Posted 3 hours ago in Distributor Partner Tech & Trends Vendor by Sophie Milburn

Cisco has announced its Sovereign Critical Infrastructure portfolio targeting organisations in Europe, the Middle East, and Africa.

VIDEO

From reactive to predictive IT: using AI to transform support models

Posted 1 day ago in Vendor by Sophie Milburn

Mark Banfield, Chief Revenue Officer at TeamViewer, discusses how the company is using its Tia (TeamViewer Intelligent Assistant) and a ‘shift left’ approach to move IT support from reactive to more proactive and predictive models. The conversation explores how AI captures insights from remote support sessions to drive automation, how TeamViewer is combining remote connectivity with autonomous endpoint management, and how the TeamViewer ONE platform is helping MSPs reduce tool sprawl and...

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NEWS

CloudClevr enters FY27 following integration programme completion

Posted 1 day ago in Distributor M&A Partner Tech & Trends Vendor by Sophie Milburn

CloudClevr is entering a new growth phase following the completion of its integration programme, heading into FY27 with a strengthened operational position.

NEWS