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Zendesk reveals autonomous service workforce

Zendesk has outlined a new AI-focused strategy for customer service centred on combining AI capabilities with human support workflows to improve operational efficiency and service delivery.

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DigiCert Q&A: AI threats, certificate lifecycle risk and channel strategy

In this Q&A, Christian Stanford, RVP EMEA Channels at DigiCert, discusses the company’s channel-first strategy, the growing urgency around certificate lifecycle management, and how partners can help organisations navigate AI-driven security risks, compliance demands and emerging threats such as quantum computing.

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Atlassian Team '26: The growing role of context in AI-driven workflows

At Atlassian Team '26 in Anaheim, industry leaders gathered to explore the next phase of AI, where context-aware systems and platform enhancements are set to redefine how work is automated and scaled across organisations.

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Key Causes of Data Loss: It’s Not all Ransomware’s Fault

By Graham Jarvis, Freelance Lead Journalist, Business and Technology, Trudy Darwin Communications, for Bridgeworks Ltd.

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Reimaging Managed Services for the AI Era

DXC OASIS is an intelligent orchestration platform that integrates seamlessly across existing IT environments, connecting and actively managing organisations’ entire IT estates in real time.

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The Blurring Lines of Trust: Rethinking Third-Party Risk for Organisational Resilience

By Tony Fergusson, CISO in Residence at Zscaler.

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Latest Video

Early warning system acts as cybersecurity ‘decoy’

Cesar Cid de Rivera, INTL VP of Systems Engineering at Commvault, discusses the cybersecurity landscape in depth, as well as outlining Commvault’s Metallic ThreatWise solution, an innovative approach to combatting the bad actors.

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SuperOps unveils Monica, the AI Super Companion

Monica boosts MSP efficiency with personalized, data-driven insights.

Infinidat receives multiple awards at the 2024 SDC Awards

Infinidat has won multiple awards at the prestigious 2024 SDC Awards competition, which is one of...

Kainos extends partnership with Ministry of Defence

Three-year contract to support the evolution of the MoD’s Defence Data Analytics Platform (DDAP)...

Manufacturers to increase AI spending

The second annual “State of Production Health” report reveals that manufacturers’ AI and...

Kyndryl and Cloudflare form Global Strategic Alliance

Alliance will focus on modernising IT infrastructures by streamlining connectivity to multiple...

Cloudflare named winner of the 2024 DigiCert Quantum Readiness Award

Awards honour organisations for taking action early to be quantum secure.

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