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Your customers know the data sovereignty rules. They’re still getting hit. That’s your opportunity.

Posted 4 days ago in M&A Partner Tech & Trends Vendor by Sophie Milburn

By David Byrnes, VP of Global Channels, Kiteworks.

VIDEO

Why getting AI right matters more than getting there first: lessons in automation culture and service delivery

Posted 6 days ago in Vendor by Sophie Milburn

In this interview, Dr. Brian Luckey, Chief Information Officer, and Kris Laskarzewski, Chief Transformation Officer at Integris, discuss the realities of embedding AI into a services business. From 'fail fast' experimentation and internal testing to the impact on employee morale, client experience, and collaboration, they share how Integris is balancing innovation with human expertise.

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From firefighting to frameworks: Helping MSPs scale with operational maturity

Posted 1 week ago in Partner Vendor by Sophie Milburn

In this interview, Devang Mehta, Co-Founder & Director of Operations and Customer Success at Infrassist, explains how MSPs can move beyond reactive operations to build structured, scalable frameworks for growth. He shares how automation frees engineers to focus on higher-value strategic initiatives that drive customer success and long-term growth.

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VIDEO

The rise of multi-signal MDR in the age of tool sprawl and identity-driven threats

Posted 2 weeks ago in Partner Vendor by Sophie Milburn

In this interview, Phil Skelton, Senior Director of International Sales at eSentire, explores why modern defence demands multi-signal MDR that correlates identity, endpoint, cloud, network, and vulnerability data to stop full attack chains. From alert fatigue and tool sprawl to agentic AI-powered investigations and partner co-delivery models, Phil shares how eSentire is reshaping MDR around measurable business outcomes.

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