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The role of AI in managed security services: WatchGuard’s Rai approach

WatchGuard has launched Rai, an AI-based solution designed to support MSP security operations. Rai aims to assist with workload management and support scalability in security service delivery.

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NEWS

Zero disruption for digital employees?

New AI-driven Aternity innovations help enterprises prevent disruption, protect employee productivity, and advance autonomous IT operations.

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BLOG

Zendesk Q&A with Emma Acton: Inside the shift to brand-led, AI-driven marketing

In a Q&A with Zendesk’s VP Marketing EMEA, Emma Acton reflects on how enterprise marketing is evolving. She discusses the shift towards brand-led demand, the continued evolution of account-based marketing, and the growing complexity of measuring customer journeys in an AI-driven environment.

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BLOG

Zendesk Q&A: Matthias Goehler on AI, automation, and the future of customer experience

Zendesk EMEA CTO Matthias Goehler discusses how AI is reshaping customer service, from automation and cross-channel experiences to security, human empathy, and the shift toward more proactive support.

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BLOG

Guardz Q&A: Agentic AI, strategic partnerships and building MSP-first security platforms

In this Q&A, Doni Brass, SVP Product Strategy & Community at Guardz, discusses how MSPs are adapting to rising cyber threats, the shift toward platformisation, and how AI-driven automation and strategic partnerships are reshaping security delivery for small and medium-sized businesses.

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BLOG

DigiCert Q&A: AI threats, certificate lifecycle risk and channel strategy

In this Q&A, Christian Stanford, RVP EMEA Channels at DigiCert, discusses the company’s channel-first strategy, the growing urgency around certificate lifecycle management, and how partners can help organisations navigate AI-driven security risks, compliance demands and emerging threats such as quantum computing.

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Latest Video

Early warning system acts as cybersecurity ‘decoy’

Cesar Cid de Rivera, INTL VP of Systems Engineering at Commvault, discusses the cybersecurity landscape in depth, as well as outlining Commvault’s Metallic ThreatWise solution, an innovative approach to combatting the bad actors.

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Voiceworks launches in the UK to 'redefine' Channel voice

UK-based provider enters the market with a partner-first model, full-IP technology stack, and a...

AWS plans to invest £8 billion in the UK

AWS’s planned investments are estimated to contribute £14 billion to the UK’s total GDP over...

ArmorPoint welcomes new Chief Sales Officer Stephan Tallent

ArmorPoint LLC announces Stephan Tallent as its new CSO, aiming to build growth and enhance...

Nerdio accelerates Microsoft 365 management for modern MSPs

Nerdio Manager for MSP 6.0 delivers major innovations for automating, securing, and troubleshooting...

Survey explores AI and the future of software development

Redefining “impossible” legacy projects, 75% of software executives see up to a 50% reduction...

Mitel celebrates partner excellence with Mitel Next Awards

Valued members of the Mitel ecosystem from across Europe (except DACH), Asia and Africa recognized...

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