VIDEO

From reactive to predictive IT: using AI to transform support models

Mark Banfield, Chief Revenue Officer at TeamViewer, discusses how the company is using its Tia (TeamViewer Intelligent Assistant) and a ‘shift left’ approach to move IT support from reactive to more proactive and predictive models. The conversation explores how AI captures insights from remote support sessions to drive automation, how TeamViewer is combining remote connectivity with autonomous endpoint management, and how the TeamViewer ONE platform is helping MSPs reduce tool sprawl and...

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BLOG

Scaling with purpose: inside Evergreen’s fast-growing global expansion

In an exclusive conversation with Isobelle Coventry, this article explores the significant growth trajectory of Evergreen and the strategy underpinning its rapid expansion across the UK, Ireland, and beyond.

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BLOG

AI tools to digital employees: why traditional security models are falling behind

This article is based on an exclusive interview with Steve Wilson, Chief AI Officer at Exabeam, exploring how the rise of the digital workforce is reshaping cybersecurity. The discussion covers the shift from AI tools to “digital workers,” why autonomous security models fall short, and how organisations must rethink governance, identity, and control by treating AI agents as employees within human–agent teams.

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VIDEO

Webex launch at Gamma: a partner-led approach explained

In this interview, Will Morey, Managing Director at Gamma, discusses the company’s Webex launch, including how a partner-led pre-launch shaped the offering, the influence of MSP demand, and how the platform supports subscription-based services, ongoing development, and integration within Gamma’s wider ecosystem. He also shares his perspective on UCaaS and the importance of simplifying industry language for end users.

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VIDEO

Why cybersecurity is no longer just technical: the rise of human risk management

In this interview, Aaron Watts, Chief Channel Officer at usecure, explains why people, not just technology, are now the primary target for cyberattacks. He explores how MSPs can balance automation with personalised training, tackle compliance challenges, and turn human risk into a measurable, manageable layer of modern security.

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VIDEO

Bringing order to network security in a multi-cloud era

In this interview, Gal Yosef, Director of Solution Engineering at AlgoSec, discusses how AI is reshaping both cyber threats and defences, and why visibility, policy enforcement and operational discipline are becoming critical. He also explores the shift towards cloud firewall consolidation, security-led cloud selection, and how organisations are moving from fragmented tools to unified network security management.

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Latest Video

Early warning system acts as cybersecurity ‘decoy’

Cesar Cid de Rivera, INTL VP of Systems Engineering at Commvault, discusses the cybersecurity landscape in depth, as well as outlining Commvault’s Metallic ThreatWise solution, an innovative approach to combatting the bad actors.

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