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From spend to outcomes: why MSPs must redefine their value in the age of financial scrutiny

In an exclusive interview with MSP Channel Insights, Greg Holmes, EMEA Field CTO at Apptio, explores why technology investment is accelerating while ROI confidence declines, and what that shift means for managed service providers.

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Beyond generative AI: agentic workflows in the MSP security stack

In this interview, Doni Brass, VP of Products at Guardz, breaks down how Guardz is helping MSPs fight back against increasingly accessible cybercrime with automation, unified tools, and AI-powered triage. He shares insights on why fragmented security is failing, how MSPs can scale without drowning in complexity, and how the shift from generative AI to agentic, autonomous workflows is reshaping modern cybersecurity.

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VIDEO

AI in action: applying probabilistic thinking to enterprise workflows

Andy MacMillan, CEO of Alteryx, explores how organisations can scale AI effectively by empowering business analysts to work with data and probabilistic insights. He discusses building trust in AI outputs and integrating generative AI into workflows. He also highlights modernising legacy systems while keeping processes both visible and auditable.

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VIDEO

From optional to essential: why email authentication is now a business priority

In this conversation, Mike Anderson, Global Channels Director at EasyDMARC, explains why DMARC has shifted from an optional best practice to a critical requirement for modern organisations. He shares how EasyDMARC helps MSPs simplify complex email authentication, improve deliverability, and turn domain security into a scalable, recurring service opportunity.

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VIDEO

Why getting AI right matters more than getting there first: lessons in automation culture and service delivery

In this interview, Dr. Brian Luckey, Chief Information Officer, and Kris Laskarzewski, Chief Transformation Officer at Integris, discuss the realities of embedding AI into a services business. From 'fail fast' experimentation and internal testing to the impact on employee morale, client experience, and collaboration, they share how Integris is balancing innovation with human expertise.

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VIDEO

From firefighting to frameworks: Helping MSPs scale with operational maturity

In this interview, Devang Mehta, Co-Founder & Director of Operations and Customer Success at Infrassist, explains how MSPs can move beyond reactive operations to build structured, scalable frameworks for growth. He shares how automation frees engineers to focus on higher-value strategic initiatives that drive customer success and long-term growth.

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Latest Video

Early warning system acts as cybersecurity ‘decoy’

Cesar Cid de Rivera, INTL VP of Systems Engineering at Commvault, discusses the cybersecurity landscape in depth, as well as outlining Commvault’s Metallic ThreatWise solution, an innovative approach to combatting the bad actors.

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Liquid Networx joins Auvik Reseller Program

Auvik, IT solutions provider, has announced a resale partnership with Liquid Networx, a trusted...

Netwrix enhances 1Secure SaaS platform with AI-driven advances

Netwrix introduces AI and data protection enhancements to their 1Secure™ SaaS platform to combat...

Databricks invests in Mistral AI

Integrates Mistral AI’s models into the Databricks Data Intelligence Platform.

Equinix collaborates with Dell Technologies

Equinix has introduced a private AI solution that lets businesses train AI models in scalable,...

FPT recognised as a Select Tier Partner by Databricks

FPT becomes a Select Tier Partner of Databricks, underlining its prowess in modern data platforms,...

ManagementStudio shaves nine months off Citrix to Microsoft Azure Virtual Desktop Migration

ManagementStudio says that the UK’s largest retail bank has migrated 14,000 desktops from Citrix...

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