Logpoint launches new capabilities to help MSSPs gain control over security operations

Logpoint Director, the platform to manage large deployments, enhanced with centralised monitoring to control all health metrics for customers.

  • Wednesday, 1st May 2024 Posted 1 year ago in by Phil Alsop

Logpoint is releasing new capabilities to its Director and Converged SIEM platforms to improve performance and operational experience, as well as continue to fine tune usability. The improvements help MSSPs streamline security operations across customers and other organisations save valuable time on configuration and enhance performance and compliance.

The updated Logpoint Director’s comes with a centralised monitoring dashboard to help system administrators detect operational issues earlier and resolve them faster. MSSPs can monitor trends of various systems and performance metrics and act proactively to mitigate any issues. In addition, the updated platform expands templated log sources to the syslog collector, enabling MSSPs to ensure consistency across tenants. As a result, MSSPs save valuable time on manual health checks and operational workload of log source configuration.

The SIEM release enhances performance in log querying, offers dark mode viewing, support cloud based cold storage in Azure using Azure Blob Storage and improved access control granularity for log sources. The upgrades help MSSPs and other organisations increase operational control and save valuable time to focus efforts on more value-adding tasks. In addition, they bring down the total cost of ownership and allow for optimisation of resources.

The SOAR release includes memory usage improvements for better performance, hierarchical monitoring and debugging of playbooks and configurable persistent per-user viewing of playbooks and cases. The improvements make it easier for MSSPs and organisations to manage playbooks, navigate content of new packages in a simple way, and control the view across cases and playbooks to streamline operations.

“We’re dedicated to helping MSSPs bring value to their customer with threat detection and incident response (TDIR) capabilities and compliance capabilities,” says Edy Almer, Product Director at Logpoint. “Our Logpoint Director release makes it easier for MSSPs to focus on those value-adding tasks because it enables them to save valuable time on manual health checks and eliminates operational workload of configuration. In addition, we have upgraded the SIEM and SOAR products to help MSSPs and other users reduce the total cost of ownership and mitigate the risk of overstretched security analysts.”

Logpoint Director helps MSSPs and MDRs update, operate and monitor multitenant and large deployments with ease across customers. Director gives them the ability to manage hundreds of customers from a single interface, saving valuable time and eliminating swivel chair processes. Logpoint Converged SIEM is an out-of-the-box platform that accelerates TDIR by combining multiple tools, SIEM, SOAR, UEBA, and endpoint security into one.

Hornetsecurity introduces AI-powered enhancements to its Teams Protection with rapid response tools tackling Microsoft Teams security threats.
Bugcrowd acquires Mayhem Security to create a pioneering AI-powered platform, redefining cybersecurity for modern organizations.
SNP SE embarks on a groundbreaking project, migrating its systems to the SAP Cloud ERP Public Edition, leveraging its Kyano platform.
Discover how Tata Communications and NiCE are set to enhance enterprise contact centres with AI-driven solutions.
Kaseya's fall 2025 release introduces over 90 innovative enhancements in cybersecurity and automation, strengthening the IT landscape for small...
Gamma and Crexendo partner with Oracle Cloud Infrastructure to enhance growth for global service providers.
Simpson Associates has secured significant investment from Beech Tree Private Equity to enhance its position as a data transformation leader.
Air IT Group introduces a groundbreaking strategy to empower UK SMEs with advanced technology and improved customer experience.