As well as streamlining Evolve’s IT offering, he will work alongside first and second line teams to manage high volume tickets and further increase the efficiency of the process. Martyn joins Evolve from ANS, where he was Director of Security Operations. Prior to this he spent nine years at UKFast.Net Ltd, the last three years as Director of Support.
Commenting on the announcement, Martyn said: "I am absolutely thrilled to join Evolve at such an exciting time of growth and innovation. Technology is at the core of today’s business landscape, and I look forward to leading our IT services to support the company’s vision, enhance operational efficiency, and drive transformative solutions for our customers. There’s a talented and dedicated team here already delivering best-in-class services, my aim is to help ensure we remain at the forefront of digital excellence."
Martyn comes to Evolve with a proven track record in driving operational excellence, enhancing customer satisfaction, and delivering strategic solutions in cloud computing and IT service management. He is experienced at overseeing end-to-end product and service delivery, as well as optimising technical support operations.
Alan Stephenson-Brown, CEO at Evolve, said added: “Martyn’s demonstrated expertise in IT strategy development, enterprise software implementation, and troubleshooting within the technology industry make him a valuable addition to our senior team. He has a strong background in customer relationship management and ensuring seamless IT operations and holds MCSE and ITIL qualifications, further underscoring his technical proficiency and commitment to excellence.
I’m confident his experience and skills will be instrumental in driving our IT services forward and supporting our continued success."
This announcement follows Evolve’s recent multi-million-pound investment from BGF, which will help propel the business further on its growth journey and support the exceptional customer experience Evolve is known for.
