As Chief Operating Officer, Sara has been responsible for enhancing the company’s technology-driven growth, strategic expansion and employee empowerment, working closely with department heads to execute the company’s operations and support the wider team. She has also been instrumental in leading Agilitas’ total experience workstream that encompasses culture, excellence, the voice of the customer, technology and automation, and sustainability.
Prior to joining Agilitas, Sara held roles at Computacenter and most recently at SCC as Director of Customer Experience, bringing a wealth of expertise in driving innovation across the entire Technology Channel.
In her role as CEO, Sara will focus on driving Agilitas’ strategic vision, with a strong emphasis on refining the customer experience to ensure it is deeply embedded in the organisation’s culture. She will lead efforts to foster innovation and align the company's long-term goals with market trends, positioning Agilitas as the premier partner in the Technology Channel. Additionally, Sara will guide the leadership team in enhancing business resilience and identifying new growth opportunities to further solidify Agilitas' industry leadership.
Speaking on her new role, Sara Wilkes said, “Agilitas has a unique position in the market due to its scalable inventory solutions and value added technical services. I am honoured to have been appointed as the company’s new CEO, having the opportunity to build on our exceptional success.”
A core value for Sara is fostering a diverse and inclusive workplace where all voices are heard and everyone has the opportunity to thrive. "I am deeply passionate about creating an environment where diversity of thought, background, and experience is celebrated. I believe that an inclusive culture leads to greater creativity, innovation, and collaboration, which ultimately drives our success. I’m most looking forward to working with the Agilitas team to continue building a wonderful place to work, where every team member feels valued and empowered to contribute to our shared mission."
“Sara has been a dynamic force in the organisation since joining as COO,” said Mark Dixon, Chairman of Agilitas. “Her strategic vision, operational leadership, and deep understanding of the Technology Channel make her the ideal leader to steer the company forward. We are confident that under her leadership, Agilitas will continue to thrive and maintain its position as a leader in the IT solutions space.”
Mark Blower, Partner at Perwyn, Agilitas’ Private Equity Investor commented, “Sara has made fantastic progress in driving Agilitas’ customer experience in what has become a fast-paced and diverse marketplace. She continues to build and implement a new vision to the people, transformation and customer experience side of the business, with her leadership and passion for people helping ensure that the vision comes to life.”
