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With Freshservice, The Crown Office and Procurator Fiscal Service now has an 86% “excellent” CSAT score and has seen an over 12% SLA improvement in just six months.
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Industry-first no-code product applies conversational interfaces to existing applications and experiences eliminating the need for costly and scarce AI coding expertise.
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Only 38% of CISOs across EMEA believe their cyber resilience state is mature, according to new research from Palo Alto Networks and IDC Research.
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According to a recent study by Citrix, 25% of organisations surveyed in the UK have already moved half or more of their cloud based-workloads back to on-premises infrastructures, or are considering doing so, in a phenomenon known as cloud repatriation.
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Insight Enterprises has released its 2024 Trends Report, highlighting the key trends that will...
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Nearly eight in ten organizations say they are experiencing a dual transition towards a more...
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Qualified Electronic Signature and One-time Password, combined with Onfido’s off-the-shelf...
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However, despite recognising the benefits of AI-driven customer interactions, only a third of...
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Versa Networks has introduced a new line of Unified SASE gateways delivering 100+ Gbps throughput...
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Zscaler has introduced Zscaler Zero Trust SASE, a single-vendor SASE solution built utilizing...
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Generative AI, Cato XDR, Cato EPP, and new incident response tools headline the expansion of the...
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Starline, a brand of Legrand, has unveiled Starline’s third generation of Critical Power Monitor...
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