MSP Channel Insights

AI without process intelligence 'fails to deliver'

Posted on 6th February 2025 in Tech & Trends by Phil Alsop

The vast majority of decision makers surveyed (89%) said AI needs to have the context of how their business runs to deliver the expected results.

NEWS

New research reveals legacy tech within finance departments is risking major inaccuracies

Posted on 6th February 2025 in Tech & Trends by Phil Alsop

More than half (55%) of respondents within finance departments are still using legacy OCR technology.

NEWS

MSP360 RMM Platform introduces Smart Alert Profiles

Posted on 5th February 2025 in Partner Vendor by Phil Alsop

MSP360, a provider of simple, secure, and reliable backup and IT management solutions for managed services providers (MSPs) and IT departments worldwide, has released RMM 2.2, bringing impactful updates to its remote monitoring and management solution, MSP360 RMM.

NEWS

Study warns on "Head-in-the-Sand" approach to cybersecurity

Posted on 5th February 2025 in Tech & Trends by Phil Alsop

At least half of UK organisations are neglecting to assess their operational cyber risks, despite the increasing threats in the cybersecurity landscape and the requirements of regulations such as DORA and NIS2, according to Keith Poyser, Vice President for EMEA at cybersecurity company Horizon3.ai.