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Security concerns resulting in ‘cautionary’ AI adoption in customer service

85% of brands haven't deployed AI extensively across the service function, despite 80% of consumers wanting AI in customer service.

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NEWS
AI adoption surges

Digital Realty has unveiled the findings from its "The State of Data and AI in Europe" report; a European spin-off of the company’s recently launched 2024 Global Data Insights Survey. This comprehensive study of over 2,000 IT leaders uncovers a significant rise in artificial intelligence (AI)...

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NEWS
EKINOPS and ADNOV deploy new private and exclusive network offering
  • Posted on 15th October 2024 in Vendor by Phil Alsop

ADNOV, the solution provider that supports French notaries in their digital transformation, has successfully deployed over 3,000 sites with a new network offering built on EKINOPS's SD-WAN Xpress solution.

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NEWS
Data consumption under scrutiny

New survey data from Cohesity reveals that consumers surveyed worldwide are highly concerned about the information companies collect from them - especially when it`s used for artificial intelligence (AI).

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NEWS
Leaders in secure infrastructure access reduce the annual cost of security incidents by 90%

71% of “novices” perceive the threat of security incidents to be growing over time, compared...

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NEWS
Xalient joins forces with SailPoint

Xalient is one of a select group of top global Delivery Admiral SailPoint partners – delivering...

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NEWS
CTERA expands into AI

CTERA has introduced a new offering designed to enable secure enterprise AI grounded with knowledge...

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NEWS
Qualys debuts Risk Operations Centre (ROC) in the Cloud

Qualys Enterprise TruRisk Management redefines cyber risk operations by unifying diverse security...

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NEWS
Kolekti launches Narus: a secure AI platform for GenAI management

Kolekti, part of The Adaptavist Group, unveils centralised AI chat platform to end unregulated AI...

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NEWS
AI is a driving force behind UK Cloud strategy

Nearly all UK IT managers surveyed (98%) state cloud investment is an organisational priority for...

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NEWS
Security Awareness Training is not alleviating breach risk

Seventy-nine percent of surveyed organisations reported a human-related data breach in the last 12...

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NEWS
Spectra Logic launches Rio Media Migration Services

End-to-end service simplifies and accelerates asset migrations from legacy systems to modern,...

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Videos

Stronger together

Trustmarque, a leading technology services partner, and Ultima Business Solutions, a specialist in managed services and automation, have completed their merger. Simon Williams, CEO of the new group explains...

Mind the gap!

Alex Stoewer, CEO of Greenlight Data Centers, outlines the data centre challenge as AI adoption is moving faster than infrastructure build out. Greenlight builds for the real world, one where extreme weather...

Q-Day - are you ready?

Paul Savill, Global Practice Leader for Network and Edge at Kyndryl. Spends his time helping major organisations modernise their infrastructure to make the most of AI, strengthen security and prepare for the...

Vespertec brings the Midas touch to Durham University liquid cooling collaboration

Scott Constable, Alliance Director at Vespertec, John Griffith, Worldwide Sales Manager at Midas Immersion Cooling and Dr. George Zhang, Vice President of R&D at Valvoline Global, discuss the three...

Expert Opinions

Building Sustainable AI Infrastructure: Lessons from Infra/STRUCTURE 2025

Thoughts from Infra/STRUCTURE 2025 - Joe Morgan, COO, Patmos Hosting.

Reactive IT is Over: Why Predictive IT Management Is the Future

By Leigh-Ann Weatherley, Business Unit Director, Digital Platform Services at Sopra Steria

Managing energy usage for data centres is a challenge – but there are answers within reach

By Tim Foster, Director of Energy for Business, Conrad Energy

Ensuring equipment safety and reliability in data centres

By Mike Slevin, Director of EMEA Market at Fluke Corporation.

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