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NEWS
Freshworks unveils AI Agent to improve the customer and employee experience
  • Posted on 25th October 2024 in Vendor by Phil Alsop

Deployed in minutes without code or consultants, Freddy AI Agent delivers fast time to value, autonomously resolving 40%+ of beta users' tickets.

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NEWS
Report highlights the benefits of being an observability leader

Splunk has released The State of Observability 2024 report in collaboration with Enterprise Strategy Group (ESG).

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NEWS
More than three-quarters of UK office workers don’t use AI

70% of UK decision-makers place strong trust in AI technologies, but the vast majority (83%) are unsure how AI can improve efficiency.

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NEWS
CommScope introduces SYSTIMAX GigaSHIELD X10D End-to-End Cat 6A Shielded Platform
  • Posted on 25th October 2024 in Vendor by Phil Alsop

GigaSHIELD platform builds on SYSTIMAX 2.0 portfolio with F/UTP, F/FTP and S/FTP cabling, MiNo shielded patch cords, MGS600S jacks, InstaPATCH integration, and preloaded panels supporting imVision and VisiPORT solutions.

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NEWS
Half of all employees are Shadow AI users

Software AG has found that half of all employees are using Shadow AI (i.e. non-company issued AI...

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NEWS
CrowdStrike and Fortinet deliver protection from endpoint to firewall

Strategic partnership unifies AI-native endpoint security and next-generation firewall protection...

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NEWS
AVEVA announces two strategic partnerships

AVEVA has partnered with Vulcan Energy Resources and Oxford Quantum Circuits to advance business...

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NEWS
AI impersonation is now the hardest cyberattack vector to defend against

Advanced forms of social engineering are on the rise, though obvious gaps like weak passwords are...

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NEWS
AI advancements mean more ethernet, everywhere

Inaugural report highlights new opportunity, unprecedented demand, and innovation defining...

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NEWS
Cisco unveils AI innovations to amplify the employee experience

Cisco launches new AI solutions to advance collaboration and empower employees with equitable and...

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NEWS
Survey finds employees 'lack fundamental security awareness'

New research highlights the connection between increased organisation-wide cyber awareness and...

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NEWS
AI supercomputer for Denmark

“Gefion” AI supercomputer, built by Eviden, inaugurated as one of the world’s most powerful...

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Videos

How Slide is rethinking backup and disaster recovery for MSPs

Carlson Choi, COO of Slide, outlines how Slide is rebuilding backup and disaster recovery for modern MSPs, moving away from legacy systems toward a platform built for security, speed, and scale. He discusses...

Rising customer expectations and the future of human-centric, AI-powered employee service

In this conversation with Vishnu Parimi, VP Employee Service at Zendesk, we explore how organisations are responding to rising customer and employee expectations through more connected, scalable service...

Rethinking marketing across EMEA: scale, strategy & AI

In this interview, Emma Acton, EMEA VP Marketing at Zendesk, discusses how marketing is evolving across a highly diverse regional landscape. She explores the tension between brand building and demand...

Fleet of 1,000 urban neocloud sites deploying across US by end of 2026

Kiersten Hileman, Available Infrastructure VP of Partner Relations, discusses Project Qestrel, a nationwide fleet of cybersecure, private neocloud edge data centres – the initial phase, to be live by the end...

Expert Opinions

Pure DC amplifies growth with $2.7 billion financing

Pure DC has secured new financing to support the expansion of its data centre developments across Europe and the Middle East.

Britain’s AI ambitions are growing, but are businesses keeping pace?

By Simon Worsfold, In-House Economist at Intuit

The Data Centre Industry’s Shift from On-Site Construction to Off-Site Manufacturing is an Opportunity for Northern Ireland

TES Power Managing Director, Michael Beagan, explores how the rapid growth of AI infrastructure is accelerating a major shift in data centre construction to off-site modular manufacturing and crucially, why...

High Bandwidth Flash: A New Memory for AI Data Centers and Edge Computing

By Alper Ilkbahar, CTO at Sandisk.

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