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Route 101 enables Blackcircles to boost productivity
  • Posted on 14th April 2026 in Vendor by Phil Alsop

Long-standing partnership enables Blackcircles to consolidate CX technology and transform contact centre efficiency.

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NEWS
Altigen Technologies and Tollring join forces to enhance microsoft teams capabilities

Altigen has partnered with Tollring to deliver Analytics 365 call recording and call analytics for Microsoft Teams users in the North American market.

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NEWS
Cato Networks reveals modular adoption model for enhanced SASE integration

Cato Networks has introduced a modular adoption model for its SASE platform, allowing organisations to deploy networking and security capabilities in stages.

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NEWS
Node4 introduces AI-driven FinOps solution for cost optimisation

Node4 has launched an AI-driven Financial Operations (FinOps) solution designed to help UK businesses manage and optimise cloud and software licensing costs.

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NEWS
London Tech Week 2026 announces Deep Tech Stage programme

London Tech Week 2026 will feature a Deep Tech Stage covering developments in space, AI, quantum...

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NEWS
Unlocking AI revenue: the pricing paradox

UK businesses focus on AI pricing strategies, but struggle with outdated billing systems.

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NEWS
Trust and resilience: the cornerstones of AI and data security

Data resilience is increasingly viewed as important for organisations operating in the AI era, as...

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NEWS
F5 introduces new resources for AI security risk assessment

F5 has introduced new threat intelligence resources designed to support assessment of AI model...

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NEWS
Distology expands AI security portfolio with Snyk partnership

Distology has partnered with Snyk to bring AI security tools to its partner network across Northern...

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NEWS
UK's small business leaders embrace AI for growth

A survey reveals that ambitious small business owners in the UK view AI as pivotal for their growth...

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NEWS
Observability focus increasing in UK IT as infrastructure complexity grows

As UK IT leaders face increasing pressure from complex AI-driven infrastructure, many plan to...

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NEWS
Red Hat expands collaboration with Google Cloud to strengthen application modernisation

Red Hat and Google Cloud have expanded their collaboration, introducing Red Hat OpenShift in the...

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Videos

Switch to a strategic procurement approach when it comes to switchgear

Adhum Carter Wolde-Lule, Director at Prism Power Group, highlights the fact that switchgear is fast becoming one of the biggest hidden constraints in UK (and elssehwere) commercial construction - with data...

Re-shaping the way data centres secure and manage power

Drew Gravitt is Senior Director of Distributed Generation & Microgrid Sales at Mission Critical Group (MCG) explains how the demand for data centres is surging due to AI and digital services and how this is...

Inside Inforcer’s view on MSP evolution in the Microsoft AI and security era

In this interview, Jack Cooke, Senior Director of Global Partner Programs at Inforcer, discusses how MSPs are evolving in response to AI, security and the growing complexity of the Microsoft ecosystem. He...

Agentic AI platform accelerates development of critical energy infrastructure

Thiri Shwesin Aung, founder and CEO of Nyxium, discusses how she and co-founder, Paul Seurin, have built an agentic AI platform that helps energy and infrastructure developers decide where projects are most...

Expert Opinions

The Strategic Reset: Why Hybrid IT Is Replacing Cloud-First

By Frank Warren, SVP, Global Operations, Park Place Technologies.

Designing AI for high‑stakes environments: Why autonomy isn’t always the answer

By Thomas Drohan, Chief Strategy Officer at Clue.

Biometrics in the age of AI: Can zero-knowledge restore trust?

By Paul Inglis, Senior Vice President and General Manager at Ping Identity.

Cutting valve energy use by up to 80% in data centre cooling

In data centres, direct-to-chip liquid cooling relies on fast-acting valves to regulate coolant flow and protect servers from overheating. Yet across server racks operating 24/7, the cumulative energy demand...

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