Podcasts | MSP Channel Insights

Voices in the Channel #10 - The Truth About Standing Out in a Crowded Market

2026-07-02 15:58:00

In a channel where every MSP seems to promise the same thing, how do you actually stand out? In this episode of Voices in the Channel, Sophie Milburn is joined by Mit Patel, founder of Assurix and former MSP owner, to explore why differentiation has become one of the biggest challenges facing MSPs today...

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Voices in the Channel #9 - Building Confidence, Credibility, and a Founder Mindset

2026-06-25 15:58:00

In Episode 9 of Voices in the Channel, Sophie is joined by Tracey Nyholt, founder and CEO of TechJutsu, for a conversation about what it really takes to grow into leadership when you may be underestimated...

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Voices in the Channel #8 - The Human Cost of Cybersecurity

2026-06-18 15:58:00

In this episode of Voices in the Channel, we’re joined by Anna Webb, Global Director at Kocho, to explore the human cost of cybersecurity and the pressure faced by those working behind the scenes to keep organisations secure...

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Voices in the Channel #7 - How great leaders can build high-performance teams

2026-06-11 15:58:00

In this episode of Voices in the Channel, we’re joined by Alex Walsh, Regional Vice President at Keepit, to explore how high-performance teams are built through trust and shared ownership, without relying on pressure or fear...

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Voices in the Channel #6 - From Technician to Leader: The Art of Letting Go

2026-06-04 15:58:00

In this episode of Voices in the Channel, we’re joined by Craig Sharp, Owner and Founder of Abussi, to explore the journey from hands-on IT technician to business leader, and what it really takes to make that transition successful...

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Voices in the Channel #5 - Recruitment & Culture

2026-05-28 16:00:00

In this episode of Voices in the Channel, we're joined by Hayley Carter, CEO of ESSENTIA, to explore one of the industry's most pressing challenges: attracting talent, retaining it, and the critical role workplace culture plays in both...

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Voices in the Channel #4 - Bridging the generation gap in the channel

2026-05-21 16:00:00

In this episode of Voices in the Channel, we're joined by Steven Heinsius, Vice President Product Management & Marketing EMEA at Westcon-Comstor, to explore what it really takes to bridge the gap in a multi-generational workforce...

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Voices in the Channel #3 - Scaling a Business in the Modern Market

2026-05-14 16:00:00

In this episode of Voices in the Channel, we're joined by Jay Ball, CEO of Flotek Group, to explore what it really takes to scale a business in today's fast-moving IT channel...

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Voices in the Channel #2 - Women in Tech

2026-05-07 16:00:00

In this episode of Voices in the Channel, we’re joined by Steph Hackney, Senior Channel Marketing Manager, UKI & Nordics at OpenText, and Larisa Lucaciu, Business Transformation Leader – UKI Vector at Lenovo, for a candid conversation on women in the channel and why this is not an “overdone” topic, but one that still demands visibility, celebration, and action...

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Voices in the Channel #1 - AI in Marketing

2026-04-30 15:55:00

Welcome to the very first episode of Voices of the Channel - and we’re starting with a big one...

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