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Videos

NEWS
Scaling cybersecurity and unlocking third-party risk management for MSP growth
  • Posted on 22nd April 2026 in Distributor by Phil Alsop

In this discussion, David Primor, CEO of Cynomi, and Dennis Boone, President of SlashBlue, explore why third-party risk management is rapidly becoming essential for MSPs and MSSPs. They share real-world insights on scalability, client education, and how platforms like Cynomi are helping to transform vendor risk into a major growth opportunity.

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NEWS
Inside Inforcer’s view on MSP evolution in the Microsoft AI and security era
  • Posted on 22nd April 2026 in Partner by Phil Alsop

In this interview, Jack Cooke, Senior Director of Global Partner Programs at Inforcer, discusses how MSPs are evolving in response to AI, security and the growing complexity of the Microsoft ecosystem. He explores the shift towards consolidation, compliance-led security, and service-based models that help partners simplify delivery and scale effectively. Cooke also shares how modern partner programs must go beyond rebates to deliver real operational value and enable MSP differentiation.

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NEWS
AI tools to digital employees: why traditional security models are falling behind
  • Posted on 22nd April 2026 in Distributor by Phil Alsop

As AI tools evolve into a rapidly growing digital workforce, organisations are being forced to rethink how they secure them. In this conversation, Steve Wilson, Chief AI Officer at Exabeam, explains why AI agents should be treated like employees with identities, access controls, and oversight, and why the future of cybersecurity lies in human-agent teams rather than fully autonomous SOCs.

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NEWS
Turning data governance into AI readiness for enterprise adoption
  • Posted on 20th April 2026 in Partner by Phil Alsop

In this interview, Melanie Douglas, Sales Manager EMEA & Global Partner Program Manager, discusses how the company is evolving its Microsoft 365 migration expertise into AI readiness, governance, and Copilot enablement. She explores how organisations can better manage data security and governance to ensure successful AI adoption at scale. The conversation also highlights how MSPs can turn AI readiness into a scalable advisory and revenue-generating service.

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NEWS
Managed services shifting from reactive support to value-driven cloud operations
  • Posted on 20th April 2026 in Partner by Phil Alsop

In this interview, Josh Ewing, VP of eNlighten Managed Services at Namos Solutions, discusses how managed services are evolving beyond traditional break-fix models towards value-led, outcome-focused delivery. He explores the growing role of AI and automation in improving efficiency and client experience. He also explains how XLAs and VLAs are helping organisations drive measurable business value across Oracle environments.

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NEWS
Building IT services that scale with customer expectations
  • Posted on 15th April 2026 in Partner by Phil Alsop

Daniel Reeves, CEO of The Computer Clinic Bicester, shares how the business has evolved from its roots into a modern IT services provider supporting both consumers and organisations. He discusses shifting customer expectations, the growing importance of cloud and cybersecurity, and how partnerships with Pax8 are helping to expand capabilities and deliver more scalable, resilient services.

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NEWS
Why AI isn’t one size fits all for MSPs and their growth journey
  • Posted on 15th April 2026 in Partner by Phil Alsop

Pete Hughes, Founder and Managing Director of Zalara Tech, shares how building a business in the age of AI shapes growth and delivery, and why success depends on understanding that AI is never a one-size-fits-all solution. He discusses working with organisations to map processes, identify the right problems to solve, and apply the right technology, alongside how the partnership with Pax8 supports Zalara’s go-to-market strategy and scalable, cloud-driven services.

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NEWS
The new reality of ransomware and supply chain attacks
  • Posted on 15th April 2026 in Partner by Phil Alsop

Mostyn Thomas, Senior Director of Security EMEA at Pax8, breaks down how ransomware is evolving, what the new Cyber Essentials standards mean in practice, why attackers are increasingly targeting supply chains. He also explores how partners can stay ahead by building more resilient, real-world security strategies.

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NEWS
AI deep dive: from early lessons to an agentic future
  • Posted on 15th April 2026 in Partner by Phil Alsop

Andy, Data & AI Director at Pax8, explores what the agentic inflection point means in practice and how AI is moving beyond experimentation into real-world application. He breaks down the 'empty box' approach to AI, the role of enablement through initiatives like the Pax8 Academy, and how the idea of a hybrid workflow is evolving as data and AI become central to how partners deliver value.

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NEWS
The shift from MSP to MIP: unlocking a new wave of intelligent businesses
  • Posted on 15th April 2026 in Partner by Phil Alsop

Phylip Morgan, Senior Vice President, Marketplace & Channel Expansion at Pax8, explores the shift from Managed Service Providers to Managed Intelligence Providers and what it means for the future of the channel. Phylip discusses how AI, automation, and a changing mindset are driving the rise of new types of companies built for an intelligence-led era, reshaping how value is delivered across the ecosystem.

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NEWS
Overlay and underlay convergence in modern networking and security

Luca Simonelli, Senior Vice President Channel & Global Alliances at GCX, explains the move toward converging underlay and overlay models, and how this is shaping unified networking and security delivery. He also discusses the role of cloud, managed service providers, and evolving customer demands for simpler, end-to-end accountability.

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NEWS
Cutting through tool sprawl and burnout with a unified platform
  • Posted on 9th April 2026 in Partner by Phil Alsop

Greg Gyves, Director of Global MSP & GSI at TeamViewer, explores the real operational pressures MSPs are dealing with. He highlights expanding service boundaries, rising complexity, and the constant push to do more with less. He explains how too many disconnected tools are driving inefficiency and burnout, and why a unified platform can help simplify operations without sacrificing capability. From embedding security and automation into everyday workflows to using AI more practically, he shows how MSPs can streamline delivery and achieve more consistent, scalable service.

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News

Extreme Networks expands adoption of Platform ONE for IT management

Extreme Networks reports growing adoption of Platform ONE, with customers using its AI-driven model to support IT operations globally.

Payment system failures threaten billions in UK retail and hospitality revenue

A study reveals vulnerabilities in UK commerce, putting £1.7 billion in annual sales at risk due to frequent payment system failures.

Aruba joins IDSA to support data space ecosystem development

Aruba has joined the International Data Spaces Association (IDSA) to support the development of interoperable data sharing frameworks and explore managed service approaches for industry-wide data space...

Vertiv enhances infrastructure capabilities with BMarko acquisition

Vertiv has acquired BMarko Structures LLC as part of a move to expand its infrastructure capabilities, with a focus on increasing capacity and improving the speed of customised solutions.

Expert Opinions

Why distribution now sits at the heart of commercial resilience for the European channel

By René Klein, Executive Vice President, Europe at Westcon-Comstor.

Data Breach and Cyber-Attacks: A Matter of When and Not If

By Graham Jarvis, Freelance Business and Technology Journalist.

Building an AI governance pathway

By Iain Bowes, Head of Management Systems Assurance for TÜV SÜD Business Assurance, a global provider of auditing and certification services that help organisations to gain in-depth insights of how corporate...

Cooling without the cost

Cooling is one of the most expensive operational outlays in data centre operations: reducing its cost and improving Power Usage Effectiveness (PUE) is therefore one of the primary challenges for data centre...

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