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Videos

NEWS
From PSTN switch-off to MSP opportunity
  • Posted on 10th February 2026 in Partner by Phil Alsop

Will Morey, Managing Director at Gamma, explains why PSTN migration is a scale problem for MSPs, not a technical one. He shows how structured journeys, partner support, and integrated platforms turn forced change into momentum — and why SMBs benefit more from clarity and strong foundations like security, governance, and resilience than from ever more flashy new technologies.

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Levelling the playing field: Cisco 360 insights for smaller partners
  • Posted on 6th February 2026 in Partner by Phil Alsop

Steven Heinsius, Vice President of Product Management & Marketing EMEA, explains what sets the new Cisco 360 program apart for MSPs. He highlights how it enables outcome-driven managed services and shares trends and innovations shaping the future of the MSP ecosystem.

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From MSP to MIP: The Rise of Agentic AI in the channel
  • Posted on 5th February 2026 in Partner by Phil Alsop

In this interview, Eric Mink, VP of AI Adoption, shares how MSPs can turn AI curiosity into structured, billable services. He explores commercialisation strategies, vertical specialisation, and building scalable IP.

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AI-Enhanced Security and Incident Response for MSPs
  • Posted on 29th January 2026 in Partner by Phil Alsop

In this interview, Dave Baggett, SVP/GM Security Suite at Kaseya, discusses how MSPs can tackle rising complexity, manage vendor sprawl, and stay ahead of high-impact incidents. We explore Kaseya’s unified platform strategy, the role of AI in security and automation, and how MSPs can guide SMBs safely into an AI-driven future.

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“Paranoid” Security, AI Risks, and the Future of MSSPs
  • Posted on 21st January 2026 in Partner by Phil Alsop

Martin Jakobsen, Founder and Director of Cybanetix, explains how his team takes a “paranoid” security approach, using AI, automation, and analyst training to proactively detect threats. He discusses why standard cookie-cutter MSSP services often fall short for protecting critical enterprise systems and highlights the challenges and emerging risks of AI adoption.

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Empowering MSPs to Combine Human Expertise with CISO Insights

Erin McLean, CMO at Cynomi, explains how MSPs can use embedded CISO intelligence to manage enterprise-wide cybersecurity programs. She discusses translating technical controls into business outcomes, engaging non-technical stakeholders, and empowering teams to deliver consistent, high-value services without replacing in-house expertise.

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Why Proactive Cybersecurity Is Non-Negotiable for MSPs
  • Posted on 16th January 2026 in Vendor by Phil Alsop

In this conversation, ESET UK Country Manager, Matt Knell, discusses why MSPs must move beyond basic endpoint protection and adopt a layered, proactive security approach. He shares practical insights on MDR adoption, addressing skills gaps, and how MSPs can turn cybersecurity into a trust-building, revenue-driving service.

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Agentic AI, Data Security and Enterprise Productivity in 2026
  • Posted on 16th January 2026 in Vendor by Phil Alsop

Softcat’s Dean Gardner (Technology Director) and Adam Harding (Head of OCTO) unpack the findings of the organisation's latest Business Tech Report. From agentic AI and ransomware resilience to sustainability and geopolitics, they reveal what will truly define technology decisions in 2026. https://www.softcat.com/content-hub/business-tech-report-2025

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NEWS
Observability investments on the increase

Joshua Clay, Senior Director Solutions Engineering at Dynatrace, discusses the findings of the company’s ‘The State of Observability Report 2025’, which reveals that while AI adoption is accelerating, concerns about reliability and trust make it challenging to transition initiatives from concept to production. To address this, business leaders are prioritising observability solutions to scale their AI projects, with more than two-thirds (70%) saying observability budgets have increased in the past year.

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MSP Growth, SaaS Protection & Hyperscaler Independence
  • Posted on 13th January 2026 in Partner by Phil Alsop

Alex Walsh, Regional VP of Channel Sales, EMEA North at Keepit, discusses the company’s channel-first strategy, broad SaaS data protection, and how MSPs can differentiate amid consolidation and cyber risks, as well as vendor independence from hyperscalers and resilient multi-copy data protection.

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Small Businesses at Risk from Cybersecurity Threats
  • Posted on 12th January 2026 in Vendor by Phil Alsop

Dor Eisner, Co-Founder and CEO of Guardz, shares insights from the latest Cybersecurity SMB Report. He discusses the evolving threat landscape, including the impact of AI and automation, and why smaller businesses are increasingly at risk. Dor offers practical advice for SMBs looking to strengthen their cybersecurity posture in today’s rapidly changing environment.

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NEWS
Cybersecurity - as easy as MFA?

Michael Downs, VP, global sales at SecurEnvoy, discusses the importance of Multi-Factor Authentication (MFA) as a crucial part of any effective cybersecurity strategy.

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News

Johnson Controls reveals efficient YORK YK-HT chiller

Johnson Controls introduces the YORK YK-HT centrifugal chiller at AHR Expo 2026, aiming to offer solutions for energy efficiency and sustainable building operations.

Thorn and Zumtobel present data centre lighting solutions

Explore how Thorn and Zumtobel's unified lighting approach aims to address energy efficiency, reliable operation, and streamlined control in data centres at Data Centre World 2026.

Arctic Wolf becomes Chubb's choice for cyber resilience

Arctic Wolf has been selected by Chubb as a preferred Managed Detection and Response provider, reflecting a mutual dedication to reducing cyber risk and enhancing organisational resilience.

Volvo Penta G17: flexible natural gas engine for data centres

Volvo Penta’s G17 natural gas engine aims to provide flexible, scalable power solutions for data centres and mission-critical infrastructure.

Expert Opinions

The Human Factor: Consumer technology suppliers in danger of customer dissatisfaction through AI chatbot use

By Paul Lindsell, Managing Director, MindMetre Research.

Future-proofing data centres: The hidden power of adaptable infrastructure

Operational sustainability in the data centre industry is increasingly dependent on infrastructure that can evolve without disruption, such as cooling pipework systems that can be easily maintained or rerouted...

Unlocking the true business value of modern log management

By Mala Pillutla, Vice President of Sales for Log Management, Dynatrace.

Turning compliance into opportunity

By Linda Kerr, director of marketing, managed services at WatchGuard Technologies.

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