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Stronger together

Trustmarque, a leading technology services partner, and Ultima Business Solutions, a specialist in managed services and automation, have completed their merger. Simon Williams, CEO of the new group explains that, by combining Ultima’s automation and managed services strength with Trustmarque’s deep technical heritage and professional services expertise, the organisation is uniquely positioned to help its customers cut through that complexity to unlock tangible value today and in the future. IT leaders are telling us their estates have become more complex, and that creates real barriers to maximising innovation and growth. Responding to this demand requires partners remain attuned to these shifts and adapt with the right expertise.

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Q-Day - are you ready?

Paul Savill, Global Practice Leader for Network and Edge at Kyndryl. Spends his time helping major organisations modernise their infrastructure to make the most of AI, strengthen security and prepare for the disruption of quantum computing. Here he discusses the approach of Q-Day, the point when quantum computers will be able to break today’s encryption. Despite the urgency, only 39% of leaders believe their IT infrastructure is ready for threats such as quantum enabled cyber-attacks. Paul shares insights as to how organisations can prepare both for the current challenges around AI adoption and the prospect of quantum computing.

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AI pacesetters likely to increase their business advantage in the near future

Rob Lay, Cisco, discusses the results from the third annual Cisco AI Readiness Index. A small but consistent group of companies surveyed — the ‘Pacesetters,’ about 13% of organizations for the last three years — outperform their peers across every measure of AI. The Pacesetters’ sustained advantage indicates a new form of resilience: a disciplined, system-level approach that balances strategic drivers with the data and infrastructure needed to keep pace with AI’s accelerating evolution. Rob explains what sets apart the Pacesetters and also offers advice to the majority of organisations who are caught in the gap between AI ambition and operational readiness.

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Delivering digital transformation, without the elephant sandwich

Matthew Irish, General Manager, Digital Services at Apogee Corporation, explains how and why many companies still find the idea of digital transformation overwhelming with multi-year projects that cost a fortune and never seem to end. Too often, businesses try to swallow the entire ‘elephant’ at once, leading to a massive, expensive, company-wide overhaul that creates more chaos than it solves. Matt outlines an alternative, smarter, less stomach-churning way to approach digital transformation. Instead of a huge, high-stakes project, he recommends a step-by-step approach that tackles one process at a time, making it easier to manage, less disruptive, and way more effective.

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General disillusionment with GenAI, but (other) AI can help

Maxime Vermeir, Senior Director of AI Strategy at ABBYY, discusses the results from ABBYY’s State of Intelligent Automation: GenAI Confessions 2025 survey, which reveals challenges in implementing Generative AI (GenAI) – prompting the use of other AI to improve outputs. He explains that businesses are spending money on GenAI tools that promise more than they can provide and advises that before moving forward with leveraging GenAI tools for agentic AI, companies need to first evaluate their current processes and create a visibility map of their workflow with data analytics tools such as process intelligence.

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AI continues to drive UK datacentre market expansion
  • Posted on 12th November 2025 in Distributor by Phil Alsop

Daniel Thorpe, Head of EMEA Data Centre Research at JLL, discusses the scale of demand for UK data centre real estate driven by AI, alongside the challenges and opportunities around power availability.

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Rethinking MSP Partnerships: Paul Hettesheimer on Building True Support for Service Providers

Paul Hettesheimer, VP Enterprise Sales (US), Hexnode, discusses how many vendors still treat MSPs like resellers, but such a model doesn’t really work – hence, the importance of building a dedicated MSP program that supports how MSPs operate. Hexnode has taken this approach with its Unified Endpoint Management (UEM) for MSPs solution, recently enhanced with an XDR capability. Paul explains how Hexnode supports MSPs in delivering value to their customers as they address the complexities of cybersecurity and more general IT operations.

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Park Place Technologies launches 1st ever channel programme in Europe for Entuity Software™ solution

Ian Anderson, Senior Director, Partner Sales, EMEA at Park Place Technologies, outlines the thinking behind the launch and shares his excitement as to the growth opportunity which exists in this space. He explains that, while Entuity Software - available as an on-prem solution as well as cloud based - might be the best kept secret in the world of IT infrastructure monitoring and management, by adding Entuity to the Park Place services portfolio, partners have the opportunity to differentiate themselves in a crowded market, and grow their professional services capabilities as well as software licence revenue, supported by the Entuity technical team.

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Westcon-Comstor cuts carbon emissions, accelerates shift to renewables

Laura Mozden, Global Head of ESG at Westcon-Comstor, discusses the company’s recent Responsible Business Report, which reveals that it now sources 50% of electricity globally from renewables and that Scope 1 and 2 emissions – those that Westcon-Comstor owns or controls either directly or indirectly – fell by 8% and 29% respectively year-on-year, with a total reduction of 24% since FY22, meaning the company is nearly halfway to its 2030 target of a 50% reduction. Having joined Westcon-Comstor earlier this year, Laura outlines how her role will in the coming months at an organisation which prioritises an ESG focus – both as an individual organisation and a as a key influencer within the IT channel.

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A unified standard of cybersecurity excellence

Daniel Ciobanu, CEO & Co-Founder of CyberGlobal, explains how the cybersecurity industry has become overcrowded and fragmented, making it challenging to differentiate between top-tier providers and generic vendors. The lack of standardisation further adds to this issue, leaving businesses uncertain about the effectiveness of their cybersecurity measures. CyberGlobal was founded to address these challenges - with a vision to create a unified, high-quality cybersecurity brand with a global presence by establishing local offices in every country and maintaining consistent delivery standards.

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Metadata emerges as the cornerstone of cyber defence

Mark Jow, Gigamon Technical Evangelist, discusses the company’s recent report, “CISO Insights: Recalibrating Risk in the Age of AI”, which reveals how global CISOs are reshaping 2026 cybersecurity strategies as they seek to effectively secure and manage hybrid cloud infrastructure in the AI era. Mark explains that, as AI accelerates digital transformation and intensifies cyberattacks, data visibility and quality have become mission critical to defending hybrid cloud infrastructure. To keep pace, CISOs now need to gain a deeper level of insight, as increasing traffic volumes add complexity.

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The 3 Rs define Netwrix’s channel expansion priorities

Stuart Robson-Frisby as Vice President, Worldwide Channel at Netwrix, outlines the company’s plans to scale its channel-first go-to-market strategy, with his appointment and that of Frank DeCicco as Head of Americas Channel a statement of intent. Stuart explains how Netwrix’s investment in its partner community, combined with its clear vision for identity-first security – delivered via its Netwrix 1Secure™ platform - creates a powerful opportunity for partners and end users alike.

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News

Westcon-Comstor expands reach with strategic Cato Networks partnership

Westcon-Comstor partners with Cato Networks to expand the SASE market reach, offering a seamless and profitable solution for channel partners globally.

Streamlined cross-border payments: TransferMate partners with SAP

TransferMate has teamed up with SAP to simplify cross-border payments within SAP ERP systems, enhancing business operations and efficiency.

Electricity distributor signs up to data centre partnership in ‘UK first’

UK Power Networks has become the first Distribution Network Operator in the UK to sign up as a strategic partner of the Data Centre Alliance (DCA).

ControlMonkey launches Global Partner Program following CRN 2025 Stellar Startup recognition

ControlMonkey introduces a Global Partner Program to streamline cloud automation with key partners, enhancing infrastructure management and resilience.

Expert Opinions

The Five Ss: A Guide to Selecting Effective Data Center Fire Suppression

By Alan Elder, Fellow — Industry Relations, Johnson Controls.

Smart Shields, Smarter Threats: The Dual-Use Dilemma of AI in Cybersecurity

By David Hood, CEO, ANSecurity.

Why agents aren’t scaling in business – yet

By Manvinder Singh, VP of Product Management for AI at Redis.

The Ultimate 2025 Checklist for Enterprise Storage

By Eric Herzog, CMO, Infinidat.

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