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Videos

NEWS
Cutting through tool sprawl and burnout with a unified platform
  • Posted on 9th April 2026 in Partner by Phil Alsop

Greg Gyves, Director of Global MSP & GSI at TeamViewer, explores the real operational pressures MSPs are dealing with. He highlights expanding service boundaries, rising complexity, and the constant push to do more with less. He explains how too many disconnected tools are driving inefficiency and burnout, and why a unified platform can help simplify operations without sacrificing capability. From embedding security and automation into everyday workflows to using AI more practically, he shows how MSPs can streamline delivery and achieve more consistent, scalable service.

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NEWS
Webex launch at Gamma: a partner-led approach explained
  • Posted on 7th April 2026 in Vendor by Phil Alsop

In this interview, Will Morey, Managing Director at Gamma, discusses the company’s Webex launch, including how a partner-led pre-launch shaped the offering, the influence of MSP demand, and how the platform supports subscription-based services, ongoing development, and integration within Gamma’s wider ecosystem. He also shares his perspective on UCaaS and the importance of simplifying industry language for end users.

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NEWS
Why cybersecurity is no longer just technical: the rise of human risk management
  • Posted on 1st April 2026 in Vendor by Phil Alsop

In this interview, Aaron Watts, Chief Channel Officer at usecure, explains why people, not just technology, are now the primary target for cyberattacks. He explores how MSPs can balance automation with personalised training, tackle compliance challenges, and turn human risk into a measurable, manageable layer of modern security.

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NEWS
From remote access to real control: how MSPs are rethinking security and operations
  • Posted on 31st March 2026 in Distributor by Phil Alsop

In this interview, Francisco Ordillano, Founder (DE) & Founding Partner (UK) at CyberPlus, discusses why secure remote access has become a critical control point for modern organisations. He explores how partnerships, evolving platforms, and real-world use cases are helping MSPs address complexity, improve visibility, and adapt to increasingly distributed IT and operational environments.

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NEWS
Bringing order to network security in a multi-cloud era
  • Posted on 31st March 2026 in Vendor by Phil Alsop

In this interview, Gal Yosef, Director of Solution Engineering at AlgoSec, discusses how AI is reshaping both cyber threats and defences, and why visibility, policy enforcement and operational discipline are becoming critical. He also explores the shift towards cloud firewall consolidation, security-led cloud selection, and how organisations are moving from fragmented tools to unified network security management.

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NEWS
Human spirit, strategy, and interaction: fuelling growth and connection in the channel
  • Posted on 27th March 2026 in Vendor by Phil Alsop

Nancy Hammervik, Chief Channel Officer at GTIA, shares insights from 40 years in the tech channel. She explains how community, mentorship, and a “member-first” mindset drive real impact in the industry. Nancy also explores AI’s transformative potential, how it can solve business challenges, enhance work-life balance, and create new opportunities for growth and innovation.

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NEWS
Why collaboration is driving innovation in the future of IT services
  • Posted on 27th March 2026 in Vendor by Phil Alsop

Dan Wensley, CEO of the Global Technology Industry Association (GTIA), discusses how MSPs must collaborate as AI adoption accelerates across the industry. He explains why community, peer learning, and open knowledge-sharing are critical to keeping pace with change, helping providers manage risk and continue delivering real value in the evolving IT landscape.

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NEWS
Elevating MSP support: becoming trusted advisors in a complex IT landscape

Antoine Jebara, Co-Founder and GM of Channel & Alliances at JumpCloud, explores how managed service providers can move beyond transactional roles to become true business partners. He dives into practical strategies for helping clients adopt AI, streamline workflows, unify identity and device management, and balance security with productivity in increasingly hybrid and complex environments.

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NEWS
Beyond generative AI: agentic workflows in the MSP security stack
  • Posted on 25th March 2026 in Vendor by Phil Alsop

In this interview, Doni Brass, VP of Products at Guardz, breaks down how Guardz is helping MSPs fight back against increasingly accessible cybercrime with automation, unified tools, and AI-powered triage. He shares insights on why fragmented security is failing, how MSPs can scale without drowning in complexity, and how the shift from generative AI to agentic, autonomous workflows is reshaping modern cybersecurity.

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NEWS
AI in action: applying probabilistic thinking to enterprise workflows
  • Posted on 20th March 2026 in Vendor by Phil Alsop

Andy MacMillan, CEO of Alteryx, explores how organisations can scale AI effectively by empowering business analysts to work with data and probabilistic insights. He discusses building trust in AI outputs and integrating generative AI into workflows. He also highlights modernising legacy systems while keeping processes both visible and auditable.

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NEWS
From optional to essential: why email authentication is now a business priority
  • Posted on 18th March 2026 in Vendor by Phil Alsop

In this conversation, Mike Anderson, Global Channels Director at EasyDMARC, explains why DMARC has shifted from an optional best practice to a critical requirement for modern organisations. He shares how EasyDMARC helps MSPs simplify complex email authentication, improve deliverability, and turn domain security into a scalable, recurring service opportunity.

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NEWS
Building trusted partnerships in the channel: AI, culture and the future of MSPs
  • Posted on 11th March 2026 in Vendor by Phil Alsop

In this conversation, Sam Lambert, EMEA Channel Director at Gigamon, and Richard Betts, Founder and CEO of Vizst Technology, share candid insights into how AI is reshaping security operations. They explore what it really takes to move beyond tool sprawl, how organisations can practically embed AI education across teams, and how strong culture, alignment and genuine trust between vendors and MSPs turn collaboration into meaningful security outcomes.

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News

Observability focus increasing in UK IT as infrastructure complexity grows

As UK IT leaders face increasing pressure from complex AI-driven infrastructure, many plan to enhance observability spend and consolidate tools for better efficiency.

Red Hat expands collaboration with Google Cloud to strengthen application modernisation

Red Hat and Google Cloud have expanded their collaboration, introducing Red Hat OpenShift in the Google Cloud Console to support application development and cloud migration.

TXP and Otera partner to deliver AI decision agents to UK mid-market

TXP has partnered with Otera to support the deployment of AI decision agents in UK mid-market organisations across multiple sectors.

Vertiv enhanced manufacturing with expansion in the Americas

Vertiv announces the expansion of four manufacturing facilities in the Americas to increase production capacity for infrastructure solutions, power management, and integrated cabinets supporting data centre...

Expert Opinions

Cooling Under Grid Constraint: Why Waste Heat Is Becoming Essential

By Mihir Nandkeolyar, Director Business Development Global Data Centre Solutions, Johnson Controls.

Cyber insurance is an MSP growth tool: most of the channel is still treating it as a cost

By Ryan Windt, Head of Growth Marketing at SeedPod Cyber.

Taking the axe to data rot: clearing the path for custom organizational AI

By Rick Vanover, Vice President, Product Strategy at Veeam.

Why data centre cooling is becoming a channel decision in AI infrastructure

By Matt Roberts, VP of Sales, OptiCool Technologies.

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