NEWS
Beyond generative AI: agentic workflows in the MSP security stack
  • Posted on 25th March 2026 in by Phil Alsop

In this interview, Doni Brass, VP of Products at Guardz, breaks down how Guardz is helping MSPs fight back against increasingly accessible cybercrime with automation, unified tools, and AI-powered triage. He shares insights on why fragmented security is failing, how MSPs can scale without drowning in complexity, and how the shift from generative AI to agentic, autonomous workflows is reshaping modern cybersecurity.

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AI in action: applying probabilistic thinking to enterprise workflows
  • Posted on 20th March 2026 in by Phil Alsop

Andy MacMillan, CEO of Alteryx, explores how organisations can scale AI effectively by empowering business analysts to work with data and probabilistic insights. He discusses building trust in AI outputs and integrating generative AI into workflows. He also highlights modernising legacy systems while keeping processes both visible and auditable.

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NEWS
From optional to essential: why email authentication is now a business priority
  • Posted on 18th March 2026 in by Phil Alsop

In this conversation, Mike Anderson, Global Channels Director at EasyDMARC, explains why DMARC has shifted from an optional best practice to a critical requirement for modern organisations. He shares how EasyDMARC helps MSPs simplify complex email authentication, improve deliverability, and turn domain security into a scalable, recurring service opportunity.

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Building trusted partnerships in the channel: AI, culture and the future of MSPs
  • Posted on 11th March 2026 in by Phil Alsop

In this conversation, Sam Lambert, EMEA Channel Director at Gigamon, and Richard Betts, Founder and CEO of Vizst Technology, share candid insights into how AI is reshaping security operations. They explore what it really takes to move beyond tool sprawl, how organisations can practically embed AI education across teams, and how strong culture, alignment and genuine trust between vendors and MSPs turn collaboration into meaningful security outcomes.

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NEWS
Edge observability takes centre stage

Arturo Oliver, Sr. Director of Market Strategy & Analyst Relations at ScienceLogic, discusses why the edge is becoming the new frontier for observability- and what that shift means for enterprises trying to operate safely, intelligently, and at scale. Arturo highlights the key drivers behind edge observability, explains how organisations can leverage observability at the edge to extract actionable intelligence from fragmented edge telemetry, and why it is becoming foundational for autonomous, distributed systems.

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Why getting AI right matters more than getting there first: lessons in automation culture and service delivery
  • Posted on 9th March 2026 in by Phil Alsop

In this interview, Dr. Brian Luckey, Chief Information Officer, and Kris Laskarzewski, Chief Transformation Officer at Integris, discuss the realities of embedding AI into a services business. From 'fail fast' experimentation and internal testing to the impact on employee morale, client experience, and collaboration, they share how Integris is balancing innovation with human expertise.

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Backup storage architecture security and scale insights from ExaGrid
  • Posted on 9th March 2026 in by Phil Alsop

In this conversation, Bill Andrews, President and CEO of ExaGrid, discusses how Tiered Backup Storage is helping MSPs improve performance, strengthen ransomware protection, and scale efficiently. He explains how ExaGrid’s architecture is designed for large backup workloads, built-in security features like tiered air gaps and AI-powered threat detection, and long-term cost predictability to support growing MSP environments.

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From firefighting to frameworks: Helping MSPs scale with operational maturity

In this interview, Devang Mehta, Co-Founder & Director of Operations and Customer Success at Infrassist, explains how MSPs can move beyond reactive operations to build structured, scalable frameworks for growth. He shares how automation frees engineers to focus on higher-value strategic initiatives that drive customer success and long-term growth.

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The rise of multi-signal MDR in the age of tool sprawl and identity-driven threats

In this interview, Phil Skelton, Senior Director of International Sales at eSentire, explores why modern defence demands multi-signal MDR that correlates identity, endpoint, cloud, network, and vulnerability data to stop full attack chains. From alert fatigue and tool sprawl to agentic AI-powered investigations and partner co-delivery models, Phil shares how eSentire is reshaping MDR around measurable business outcomes.

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Inside Portnox’s global channel launch and passwordless NAC strategy
  • Posted on 26th February 2026 in by Phil Alsop

In this interview, Kristen Knight, newly appointed VP of Channel Sales at Portnox, discusses the launch of the company’s global partner programme and its cloud-native, passwordless approach to network access control. She outlines how the company aims to address credential-based risk, streamline NAC deployment, and support partners through hands-on enablement and ROI-focused tools.

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From compliance to competitive advantage: the AI governance and cyber risk opportunity for MSPs
  • Posted on 25th February 2026 in by Phil Alsop

In this in-depth conversation, Roy Azoulay, Co-founder and CIO of Cynomi, and Phil Bindley, Field CISO at Intercity Technology, explore how MSPs and MSSPs can turn regulatory compliance, AI governance, and cyber risk management into scalable, revenue-generating services. They discuss NIS2 expansion, Cyber Essentials, supply chain pressure, and why AI governance is fast becoming a board-level priority.

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NEWS
Partner enablement, AI services, and lessons from Alteryx’s McLaren partnership
  • Posted on 23rd February 2026 in by Phil Alsop

Rishi Kapoor, WW Partner Sales Engineering Leader at Alteryx, shares how Alteryx One and the Partner SE model enable MSPs to transition from infrastructure management to high-value data and AI services. From the McLaren partnership to AI-ready workflows and repeatable data kits, Rishi shares practical lessons for MSPs. He also explores strategies for partner-led growth, achieving measurable business outcomes, and future trends shaping the UK channel.

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News

MCIM teams up with autoLOTO, aiming to enhance safety, governance, and operational intelligence in AI/HPC infrastructure
All-in-one platforms offer convenience, but retail and SaaS companies report they can limit growth, adaptability, and control over technology and data.
Ignition Technology collaborates with Exclusive Networks to expand its cybersecurity distribution services into the North American market.
Jacobs introduces a digital twin solution for AI data centres, aiming to enhance planning, simulation, and optimisation.

Expert Opinions

By Louis Charlton, CEO of Global Commissioning.
By Sean Tilley, Senior Sales Director EMEA at 11:11 Systems.
By Sam Manjarres, Director of Product Marketing at WatchGuard Technologies.