Digital Newsletter
Each week our editor Phil Alsop rounds up the most popular articles, videos and expert opinions. We compile this into a Digital Newsletter and send it straight to your inbox every week.
Digital Magazines
We'll let you know each time a new edition of MSP Channel Insights is released so that you're always kept up-to-date with the latest and greatest news and press releases.
Video Magazines
The MSP Channel Insights Video magazine contains the latest Zoom interviews with experts in the industry.
Lizzy McDowell, Director of Marketing at Kao Data, discusses the launch of the company’s Critical Careers: Celebrating Women in Digital Infrastructure – a new campaign highlighting the stories, experiences, and contributions of women across the global digital infrastructure sector. Lizzie explains how the initiative features in-depth interviews with women from a wide range of disciplines and career stages, showcasing their impact on one of the world’s fastest-growing industries, and forms part of Kao Data’s broader ESG strategy, aimed at fostering greater diversity, inclusion, and representation across digital infrastructure.
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Chase Doelling, Principal Strategist & Director at JumpCloud, discusses the company’s recent 2025 MSP Performance Report which looks at the challenges and opportunities for MSPs - outlining a strategic roadmap to sustainable growth, highlighting AI adoption, vendor flexibility, and streamlined SaaS management as critical factors.
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Jesse Todd, CEO of EncompaaS, explains that as data volumes explode and AI evolves at a rapid pace, ignoring unstructured data is no longer an option. Intelligent information management platforms help organisations take control of their data and prepare it for what’s next. Without structured, governed data, your AI will never deliver on its potential. But with it, your data will become the competitive edge that powers your future.
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Sal King, Channel Sales Manager for the UK and Ireland at Scalefusion, discusses the company’s expansion into a new region as part of the company’s commitment to meeting the growing demand for enterprise mobility and security solutions across Europe - as more organisations embrace hybrid and remote work models, managing distributed endpoints has become a mission-critical priority. Sal also reflects on her Channel career in terms of equality and inclusion, sharing her thoughts as to how the industry has changed over time and what more needs to be done to ensure that women and minority groups are seen as an important, valued work resource as the industry addresses the ongoing skills shortage.
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Simon Taylor, Chairman at Bioscope and sister company N2S, shares a progress report on the importance of biorefining and bioleaching when it comes to precious metals and the increasing importance of conserving and patriating/repatriating these materials in these times of shortages and geopolitical tensions. Simon also discusses the company’s work with Techbuyer and BT, alongside its expansion plans, which will see the development of several new sites in the UK and further afield over the next few years.
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Jason Feist, senior vice president of cloud marketing, Seagate, discusses the findings of the company’s recent Decarbonizing Data report, which highlights the growing sustainability challenges facing data centres as enterprises scale to meet the demands of AI. Jason believes that sustainability cannot be solved in isolation. A holistic approach spanning infrastructure, life cycle management, and industry-wide accountability can ensure that the growth of AI and data centre operations does not come at the expense of the environment.
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Dominic Carroll, Director of Portfolio at e2e-assure, explains that the company’s recent research reveals that while men and women recognise the importance of security, businesses are missing a crucial opportunity to drive forward cyber resilience, as they feel disconnected to training provided - to ensure cyber resilience, businesses must take a more proactive approach, aligning it with employee needs.
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Andy Venables, CEO at MSP platform, POPX, discusses the opportunities and challenges of mergers and acquisitions in the Managed Service Provider (MSP) space. On paper, the strategy is simple: buy, integrate, grow. But in practice, the post-acquisition reality is far more complex – and often far messier. A growing number of MSPs are struggling to meet the growth expectations of their investors. While the allure of rapid expansion is strong, MSPs without a clear operational strategy and the right technology, people, and processes to underpin it often find themselves in the chaos of M&A mayhem.
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Ben Tercha, COO at Omega Systems, explains how the company’s recently announced partnership with Revelstoke Capital Partners underscores the growing demand for robust IT security solutions as businesses face escalating risks - with plans afoot to expand geographically, enhance Omega Systems’ security and compliance technology portfolio, to make further acquisitions and to continue to develop its regulated industries expertise.
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Tim Golden, CEO of Compliance Scorecard, explains that the company, a Compliance as a Service (CaaS) platform provider, has partnered with Pax8 to help managed service providers (MSPs) streamline policy management, stay current with regulations, and reduce the risks tied to ongoing compliance. With Compliance Scorecard, MSPs now have a comprehensive solution for policy development, implementation, and compliance monitoring. Beyond ensuring compliance, this partnership enhances risk management, defensibility, and customer engagement.
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Peter Strahan, Member Director at Network Group, the peer-to-peer community group for IT resellers and managed service providers, provides an update on the organisation’s activities, covering the recent appointment of Jenny Langelaan as Business Development Manager to support an ambitious three-year growth strategy designed to further enhance the member experience through targeted educational and event content, benchmarking opportunities and wider outreach. In addition, the development of structured peer groups will facilitate deeper collaboration and information sharing amongst the community’s members.
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Edward Knight, MSP Director at Paessler, explains how the leading provider of IT and IoT monitoring solutions, has launched its first-ever dedicated Managed Service Provider (MSP) program, designed to help MSPs grow their businesses through a scalable, predictable, and profitable model. The new MSP Program is structured to provide maximum flexibility and collaboration for partners, ensuring they can leverage Paessler's monitoring expertise while delivering value-added services to their customers. Key benefits of the program include: flexible licensing model; service-led model; enhanced collaboration; co-marketing investment; listing & promotion; and dedicated sales resources.
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