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NEWS
From firefighting to frameworks: Helping MSPs scale with operational maturity

In this interview, Devang Mehta, Co-Founder & Director of Operations and Customer Success at Infrassist, explains how MSPs can move beyond reactive operations to build structured, scalable frameworks for growth. He shares how automation frees engineers to focus on higher-value strategic initiatives that drive customer success and long-term growth.

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NEWS
The rise of multi-signal MDR in the age of tool sprawl and identity-driven threats

In this interview, Phil Skelton, Senior Director of International Sales at eSentire, explores why modern defence demands multi-signal MDR that correlates identity, endpoint, cloud, network, and vulnerability data to stop full attack chains. From alert fatigue and tool sprawl to agentic AI-powered investigations and partner co-delivery models, Phil shares how eSentire is reshaping MDR around measurable business outcomes.

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NEWS
Inside Portnox’s global channel launch and passwordless NAC strategy
  • Posted on 26th February 2026 in Partner by Phil Alsop

In this interview, Kristen Knight, newly appointed VP of Channel Sales at Portnox, discusses the launch of the company’s global partner programme and its cloud-native, passwordless approach to network access control. She outlines how the company aims to address credential-based risk, streamline NAC deployment, and support partners through hands-on enablement and ROI-focused tools.

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From compliance to competitive advantage: the AI governance and cyber risk opportunity for MSPs
  • Posted on 25th February 2026 in Partner by Phil Alsop

In this in-depth conversation, Roy Azoulay, Co-founder and CIO of Cynomi, and Phil Bindley, Field CISO at Intercity Technology, explore how MSPs and MSSPs can turn regulatory compliance, AI governance, and cyber risk management into scalable, revenue-generating services. They discuss NIS2 expansion, Cyber Essentials, supply chain pressure, and why AI governance is fast becoming a board-level priority.

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Partner enablement, AI services, and lessons from Alteryx’s McLaren partnership
  • Posted on 23rd February 2026 in Partner by Phil Alsop

Rishi Kapoor, WW Partner Sales Engineering Leader at Alteryx, shares how Alteryx One and the Partner SE model enable MSPs to transition from infrastructure management to high-value data and AI services. From the McLaren partnership to AI-ready workflows and repeatable data kits, Rishi shares practical lessons for MSPs. He also explores strategies for partner-led growth, achieving measurable business outcomes, and future trends shaping the UK channel.

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NEWS
From SLAs to XLAs: why outcomes will define the next era of connectivity
  • Posted on 23rd February 2026 in Partner by Phil Alsop

In this interview, Lorenzo Romano, CEO of GCX, explores the shift from traditional Service Level Agreements to Experience Level Agreements and what it means for MSPs delivering managed connectivity. He discusses the move towards measuring value through real-world outcomes rather than technical processes alone, and outlines how providers can evolve their service models to stay competitive in a changing market.

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NEWS
MSP growth, AI adoption, and generational shifts in buying
  • Posted on 16th February 2026 in Partner by Phil Alsop

Greg Jones, SVP of MSP Success at Kaseya, discussed the TruPeer initiative and its role in supporting MSPs. He also addressed SMB IT growth, AI adoption, sustainability, and the influence of Gen Y and Gen Z buyers on service delivery and decision-making.

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NEWS
From PSTN switch-off to MSP opportunity
  • Posted on 10th February 2026 in Partner by Phil Alsop

Will Morey, Managing Director at Gamma, explains why PSTN migration is a scale problem for MSPs, not a technical one. He shows how structured journeys, partner support, and integrated platforms turn forced change into momentum — and why SMBs benefit more from clarity and strong foundations like security, governance, and resilience than from ever more flashy new technologies.

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NEWS
Levelling the playing field: Cisco 360 insights for smaller partners
  • Posted on 6th February 2026 in Partner by Phil Alsop

Steven Heinsius, Vice President of Product Management & Marketing EMEA, explains what sets the new Cisco 360 program apart for MSPs. He highlights how it enables outcome-driven managed services and shares trends and innovations shaping the future of the MSP ecosystem.

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NEWS
From MSP to MIP: The Rise of Agentic AI in the channel
  • Posted on 5th February 2026 in Partner by Phil Alsop

In this interview, Eric Mink, VP of AI Adoption, shares how MSPs can turn AI curiosity into structured, billable services. He explores commercialisation strategies, vertical specialisation, and building scalable IP.

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NEWS
AI-Enhanced Security and Incident Response for MSPs
  • Posted on 29th January 2026 in Partner by Phil Alsop

In this interview, Dave Baggett, SVP/GM Security Suite at Kaseya, discusses how MSPs can tackle rising complexity, manage vendor sprawl, and stay ahead of high-impact incidents. We explore Kaseya’s unified platform strategy, the role of AI in security and automation, and how MSPs can guide SMBs safely into an AI-driven future.

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NEWS
“Paranoid” Security, AI Risks, and the Future of MSSPs
  • Posted on 21st January 2026 in Partner by Phil Alsop

Martin Jakobsen, Founder and Director of Cybanetix, explains how his team takes a “paranoid” security approach, using AI, automation, and analyst training to proactively detect threats. He discusses why standard cookie-cutter MSSP services often fall short for protecting critical enterprise systems and highlights the challenges and emerging risks of AI adoption.

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News

AI arms race: accelerated threat dynamics in 2026

The unveiling of CrowdStrike's 2026 Global Threat Report highlights a surge in AI-enabled threats, shrinking defenders' response time.

Tech Mahindra partners with UCL on AI and quantum research

Tech Mahindra and University College London are collaborating on research and solution development in generative AI and quantum computing, with a focus on industry applications and global deployment.

Infosys and Anthropic announce enterprise AI collaboration

Infosys teams with Anthropic to deliver industry-specific AI solutions, enhancing automation and operational efficiency across various sectors.

Regulatory Radar Platform launched for data centre regulatory insight

Regulatory Radar is a new platform designed to provide structured regulatory intelligence and real-time insight for organisations operating in the data centre sector.

Expert Opinions

Why identity, not perimeter, is the new battleground for UK Cybersecurity

By James Gillies, Head of Cyber Security at Logicalis UK&I.

Data Centres Striving To Balance Innovation With Sustainability Measures

By Adhum Carter Wolde-Lule – Director at Prism Power Group.

Powering the Future Responsibly: Driving Data Centre Growth with Sustainability at the Core

By Darren Ellis; Managing Director, EMEA, Park Place Technologies.

Future-Proofing Data Centres: How Silicone Roofing Cuts PUE and Protects Uptime

By Errol Bull, P.E., CSI, Application Development Leader at Momentive Performance Materials Inc. Member: IIBEC, ASTM C24, ISO TC59/SC8.

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