In this interview, Rik Ferguson, VP of Security Intelligence at Forescout Technologies, discusses emerging cyber threats, including OT/IoT risks, hacktivism, state-sponsored activity, and the growing challenge of visibility across complex enterprise environments. Ferguson also explores AI-driven threats and how attackers are increasingly exploiting unmanaged and unseen devices within IT networks.
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In this interview, Doni Brass, SVP Product Strategy & Community, discusses findings from the latest threat report showing widespread credential compromise across SMBs. He explains how attackers are bypassing MFA through session hijacking and exploiting non-human identities and trusted tools. The conversation also explores how MSPs must shift to continuous, AI-driven identity and session monitoring ahead of 2027 threats.
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In this interview, Niall Mackey, Commercial Director at TopSec Cloud Solutions, explains why email remains the dominant attack vector for SMBs and enterprises alike. He discusses the limits of built-in Microsoft 365 protections, the role of DMARC/SPF/DKIM in both security and deliverability, and how MSPs can use evidence-led assessments to prove risk, increase customer trust, and build profitable security services.
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In this interview, Kurt Daniel, CEO of Virtuozzo, discusses how infrastructure efficiency, GPU monetisation, automation and unified management platforms are helping service providers and enterprises navigate the economic realities of AI at scale. As AI workloads drive demand for GPUs, cloud resources and scalable infrastructure, organisations are facing growing pressure to control costs without sacrificing performance.
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Gavin Guinane, Field CTO EMEA at Glean, discusses how enterprises are struggling with AI agent sprawl, governance challenges, and proving ROI at scale. He explores the importance of structured agent lifecycles, stronger guardrails, and treating internal data as a strategic asset to unlock sustainable AI value.
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In this interview, Tim Coach, Chief Evangelist of Community and Channels at Cynomi, brings a rare perspective shaped by experience across client, MSP, and vendor roles, exploring how security is evolving from bolt-on tooling into embedded practice. He also returns to a central idea: the most successful MSPs are defined less by their tech stack and more by how well they understand and tailor their services to each client’s business, alongside the strength of the relationships they build along the way.
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James Drayson, Co-Founder & CEO of Locai Labs and Mark Boost, Founder and CEO of Civo, explains how Locai Labs, the UK’s sovereign AI company, and Civo, the British sovereign cloud provider, have signed a Memorandum of Understanding (MoU) to undertake Project Mercury - a programme to build the UK’s first pre-trained, sovereign large language models (LLMs), With the aim of empowering UK enterprises and government with secure, home-grown frontier models designed to drive innovation and accelerate Britain’s AI independence.
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Marketing and Operations Director at Hyve Managed Hosting, Charlotte Webb shares her perspective on the forces reshaping the infrastructure market, from VMware migrations and rising costs to data sovereignty and AI-driven modernisation. She discusses how MSPs are evolving from infrastructure providers into strategic transformation partners, helping customers build resilient, future-ready IT environments.
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Olly Carter, Senior Channel Sales Director at Forescout, discusses how asset sprawl, IT OT IoT convergence and AI-driven threats are reshaping enterprise security priorities. He also explores why real-time asset intelligence and partner-led strategies are becoming critical to delivering measurable security outcomes.
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Dom Selvon, Chief Technology Officer, at Valliance, an AI consultancy, argues that, with boards and leadership teams under pressure to deploy AI quickly, many organisations are investing in agents that aren’t aligned with how their business actually works. Dom explains that, when it comes to deploying agentic AI, what truly matters is the enterprise intelligence stack underneath agents and agentic platforms – how an organisation defines truth, makes decisions, and governs risk - ontologies which govern agents will be the next stage of unlocking AI’s potential for businesses.
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Scott Linden Jones, Director at Technology Elite, discusses how his experience building and scaling an MSP across Australia and the Philippines led to a new approach to offshore staffing. He explains why traditional outsourcing models often fall short for MSPs and how a more integrated, client-controlled team structure is changing the way service providers scale globally.
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In this interview, Emma Acton, EMEA VP Marketing at Zendesk, discusses how marketing is evolving across a highly diverse regional landscape. She explores the tension between brand building and demand generation, the realities of account-based strategies, and the challenge of making complex martech ecosystems work seamlessly. Acton also shares her perspective on how AI and automation are reshaping marketing across EMEA markets.
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