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Digital Newsletter
Each week our editor Phil Alsop rounds up the most popular articles, videos and expert opinions. We compile this into a Digital Newsletter and send it straight to your inbox every week.
Digital Magazines
We'll let you know each time a new edition of MSP Channel Insights is released so that you're always kept up-to-date with the latest and greatest news and press releases.
Video Magazines
The MSP Channel Insights Video magazine contains the latest Zoom interviews with experts in the industry.
Deborah Garand, Managing Director - High Tech, Accenture, discusses the findings of the company’s recent ‘As a Service, at Your Service’ research report which looks at the challenges and opportunities for high-tech companies as they look towards as-a-service (aaS) offerings to improve customer value and operational flexibility. The stakes are high, with 97% of executives believing generative AI can expedite the organisation’s strategic shift toward aaS models, while 75% of executives believe that legacy technology hardware companies will no longer exist unless they begin acting more like software companies.
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Arvind Parthiban, CEO and Co-founder of SuperOps, discusses the recent launch of Monica, an AI-powered SuperCompanion designed specifically for MSPs. Arvind explains that Monica is ‘not just another’ AI chatbot—as an AI SuperCompanion she elevates MSP productivity, boosts profitability, and enhances efficiencies through personalized and hyper-contextualized insights and solutions.
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Tal Eisner, Guardz VP of Product Marketing, discusses the findings of the company’s recent MSP survey, which are that MSPs are juggling as many as 10 cybersecurity point solutions to protect their SMB customers, are drowning in large volumes of security data and many are challenged by implementing advanced threat detection technologies as they strive to keep up with ever-evolving cybersecurity threats. Happily, with Guardz’s EMEA expansion via a partnership with Infinigate Cloud, help is at hand.
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Dina Knight, Chief People Officer, Logicalis, is accountable for all aspects of Logicalis’ and parent company, Datatec’s, people operations strategy from the board level down. In her role, Dina ensures that diversity, equality and inclusion (DEI) are a major focus for the company, with a range of education and workplace initiatives around the globe practical examples of this IT industry-leading approach to true inclusivity.
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Nicolas Leszczynski, Principal Solution Engineer at Riverbed, discusses the results of the recent Riverbed Global AI & Digital Experience Survey, which finds that organisations are at an inflection point as they accelerate their adoption of AI. Despite high optimism, the report reveals this reality – while 94% of those surveyed say AI is a top C-Suite priority and 91% agree it provides a competitive advantage, only 37% are fully prepared to implement AI projects now, as organisations address challenges ranging from data quality to scalability that are impacting their ability to realise the full benefits of AI.
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Neil Fowler, SVP of Hybrid Cloud Engineering at Rocket Software, discusses the challenges and opportunities of IT modernisation, offering some valuable insights as to the essential ingredients of a successful IT modernisation strategy, alongside some words of caution as to the pitfalls to avoid.
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Kirsty Biddiscombe, AI, ML and Data Analytics lead for NetApp EMEA, discusses the challenges and opportunities of enterprise AI - with the focus very much on the current skills shortage.
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Tim Whiteley, Cofounder of Inevidesk, has added three new partners to its channel partner programme, as part of its commitment to bringing the benefits of virtual desktop infrastructure (VDI) to the widest possible range of organisations and users, from office workers to those with the highest graphical demands. By challenging the limitations of traditional public cloud and big tech offerings, Inevidesk enables its partners to offer high-performance VDI at an accessible price point.
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Iju Raj, Executive Vice President R&D and Simon Bennett, Director, Research and Innovation, both at AVEVA, discuss the importance of real time data analytics and how AI can help unlock access to this key business enabler, sharing examples of how the company is helping companies in the global industrial sector to achieve the twin objectives of driving sustainability and achieving significant cost savings.
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Ian Wood, Senior Director Sales Engineering, Northern Europe Commvault, talks through the highlights of the recent Commvault SHIFT event, which included the launch of Cloud Rewind, which gives cloud-first organisations a secret weapon to transform their cyber resilience capabilities, the availability of the Commvault Cloud cyber resilience platform on AWS and an expanded relationship with Google Cloud. Ian also discusses the findings of Commvault’s recent Cyber Recovery Readiness Report, contrasting the approaches of the most cyber-resilient organisations with those which are less well-prepared to deal with a security breach.
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Paul Alexander, Nokia's Head of Cloud Infrastructure Business, Europe at Nokia, discusses the network challenges faced by the data centre industry in the face of AI’s rapid expansion, as well as how automation and AI, such as Nokia’s Event-Driven Automation solution, is being harnessed to help address this situation. Paul also the importance of quantum-safe security and the recent 800GbE optical and IP service trial between Chicago and London.
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Jason Kemsley, Chief Revenue Officer and Co-Founder, Uptime, discusses the recent UptimeLIVE event, which delivered practical recommendations to help MSPs break through existing growth barriers, moving beyond technical expertise to explore the foundational skills and business acumen needed to excel in today’s market. Jason explains the Emerging MSP model: a new type of Managed Service Provider that outsources operations to accelerate growth and scalability, focuses on the future for IT helpdesks and has some words of wisdom to offer when it comes to AI.
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