The importance of delivering the Total Experience

Wednesday, 8th November 2023 Posted 1 year ago in Distributor Partner by Mike Hewitt

John Hayes-Warren, CEO of Agilitas, discusses the findings of the company’s 2023 Channel Trends report, with customer experience and company culture, combining to provide the Total Experience, as the main priorities for the channel. The report also highlighted the importance of leadership, purpose, alliances, skills and sustainability, as John explains.

MS(S)P-native solutions - a better Channel proposition?

Posted 5 months ago by Mike Hewitt

Lance Williams, CTO, Distology, provides some brilliant insights into the existing relationships between vendors, distributors/aggregators and MSPs...

DEI focus benefits employees and partners alike

Posted 6 months ago by Mike Hewitt

Chloe Cameron, Chief People Officer for EMEA, describes her own role as ‘enabling people to do the greatest work of their lives’ and is...

Tech Channel Ambassadors set to tackle IT skills gap

Posted 7 months ago by Mike Hewitt

Ian Kilpatrick, former EVP of Nuvias and the driving force behind the newly established Tech Channel Ambassadors, explains the thinking behind the...

Driving knowledge sharing across the Channel

Posted 8 months ago by Mike Hewitt

Patrick Aronson, Chief Marketing Officer and APAC Executive Vice President at Westcon-Comstor, looks at the challenges and opportunities for MSPs and...

Cybersecurity for SMEs - a smart solution

Posted 8 months ago by Mike Hewitt

Jamie Akhtar, Co-Founder and CEO at CyberSmart, discusses the importance of cybersecurity solutions developed specifically for the SME market and the...

Master MSP Services make sense for a secure future

Posted 10 months ago by Mike Hewitt

Angus Shaw, Sales Director at Brigantia Partners, navigates through the maze of VADs, MSPs and Marketplaces, to explain some of the significant...

MSPs optimistic as to business opportunities

Posted 11 months ago by Mike Hewitt

Holly Pateman, SVP Product Marketing at Kaseya, discusses the recent Datto State of the MSP: Trends and Forecasts for 2024 Report, which finds a...

Forging a digital path to sustainable IT

Posted 1 year ago by Mike Hewitt

Charissa Jaganath, Head of Responsible Business at IT services business Logicalis, discusses the company’s sustainability commitment as outlined in...