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Making the transition to managed services – the major channel driver

Kunal Kaul, Cisco Managing Director, Partner Managed Services & SP RTM, EMEA, discusses a recent Cisco/Canalys report, which reveals that IT Channel partners anticipate significant growth in 2023, with the main driver being managed services. Technology-wise, the cybersecurity focus remains a major driver, alongside managing IT complexity, the AI opportunity and sustainability.

From compliance to competitive advantage: the AI governance and cyber risk opportunity for MSPs

Posted 1 hour ago by Sophie Milburn
In this in-depth conversation, Roy Azoulay, Co-founder and CIO of Cynomi, and Phil Bindley, Field CISO at Intercity Technology, explore how MSPs and...

Partner enablement, AI services, and lessons from Alteryx’s McLaren partnership

Posted 2 days ago by Sophie Milburn
Rishi Kapoor, WW Partner Sales Engineering Leader at Alteryx, shares how Alteryx One and the Partner SE model enable MSPs to transition from...

From SLAs to XLAs: why outcomes will define the next era of connectivity

Posted 2 days ago by Sophie Milburn
In this interview, Lorenzo Romano, CEO of GCX, explores the shift from traditional Service Level Agreements to Experience Level Agreements and what...

MSP growth, AI adoption, and generational shifts in buying

Posted 1 week ago by Sophie Milburn
Greg Jones, SVP of MSP Success at Kaseya, discussed the TruPeer initiative and its role in supporting MSPs. He also addressed SMB IT growth, AI...

From PSTN switch-off to MSP opportunity

Posted 2 weeks ago by Sophie Milburn
Will Morey, Managing Director at Gamma, explains why PSTN migration is a scale problem for MSPs, not a technical one. He shows how structured...

Levelling the playing field: Cisco 360 insights for smaller partners

Posted 2 weeks ago by Sophie Milburn
Steven Heinsius, Vice President of Product Management & Marketing EMEA, explains what sets the new Cisco 360 program apart for MSPs. He highlights...

From MSP to MIP: The Rise of Agentic AI in the channel

Posted 2 weeks ago by Sophie Milburn
In this interview, Eric Mink, VP of AI Adoption, shares how MSPs can turn AI curiosity into structured, billable services. He explores...

AI-Enhanced Security and Incident Response for MSPs

Posted 3 weeks ago by Sophie Milburn
In this interview, Dave Baggett, SVP/GM Security Suite at Kaseya, discusses how MSPs can tackle rising complexity, manage vendor sprawl, and stay...

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