Monica - the MSPs' AI SuperCompanion

Wednesday, 27th November 2024 Posted 1 year ago in Partner Vendor by Mike Hewitt

Arvind Parthiban, CEO and Co-founder of SuperOps, discusses the recent launch of Monica, an AI-powered SuperCompanion designed specifically for MSPs. Arvind explains that Monica is ‘not just another’ AI chatbot—as an AI SuperCompanion she elevates MSP productivity, boosts profitability, and enhances efficiencies through personalized and hyper-contextualized insights and solutions.

What happens when service desk support becomes AI-assisted in real time

Posted 2 days ago by Sophie Milburn

CEO Ed Crane and COO Archie Maddocks of Phoenix47 reveal how their Fusion47 platform is shifting service desk operations from reactive ticket...

Closing the visibility gap in modern MSP cybersecurity

Posted 3 days ago by Sophie Milburn

Kristian Wright, Co-Founder and CEO at enhanced.io, discusses why MSPs must move beyond traditional endpoint security and embrace a unified approach...

How real cyber crises expose hidden organisational weaknesses

Posted 1 week ago by Sophie Milburn

In this discussion, Marie Hargraves, Principal Crisis Advisor at Semperis, explores how organisations can move beyond firefighting to build true...

Deep observability and the AI security illusion: why more tools aren't delivering better protection

Posted 1 week ago by Sophie Milburn

In this in-depth discussion, Mark Jow, EMEA Technical Advocate & Evangelist at Gigamon, and Sam Lambert, EMEA Channel Director at Gigamon, explore...

RoboShadow and Pax8 on MSP security: reducing tool sprawl, improving visibility, and accelerating remediation

Posted 1 week ago by Sophie Milburn

In this interview, Terry Lewis, Founder and CEO of RoboShadow, and Mostyn Thomas, Senior Director of Security EMEA at Pax8, discuss the evolving MSP...

Trust and identity in the cyber security spotlight

Posted 1 week ago by Phil Alsop

Ross McKerchar, CISO at Sophos, discusses the results of the company’s recent Cybersecurity Trust Reality 2026 report and the State of Identity...

Hacktivism and the growing risk to critical infrastructure

Posted 2 weeks ago by Sophie Milburn

In this interview, Rik Ferguson, VP of Security Intelligence at Forescout Technologies, discusses emerging cyber threats, including OT/IoT risks,...

Rethinking identity security for MSPs: insights from the Guardz 2026 State of MSP Threat Report

Posted 2 weeks ago by Sophie Milburn

In this interview, Doni Brass, SVP Product Strategy & Community, discusses findings from the latest threat report showing widespread credential...