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Monica - the MSPs' AI SuperCompanion

  • Wednesday, 27th November 2024 Posted 1 year ago in Partner Vendor by Mike Hewitt
Arvind Parthiban, CEO and Co-founder of SuperOps, discusses the recent launch of Monica, an AI-powered SuperCompanion designed specifically for MSPs. Arvind explains that Monica is ‘not just another’ AI chatbot—as an AI SuperCompanion she elevates MSP productivity, boosts profitability, and enhances efficiencies through personalized and hyper-contextualized insights and solutions.

Building IT services that scale with customer expectations

Posted 1 day ago by Sophie Milburn
Daniel Reeves, CEO of The Computer Clinic Bicester, shares how the business has evolved from its roots into a modern IT services provider supporting...

Why AI isn’t one size fits all for MSPs and their growth journey

Posted 1 day ago by Sophie Milburn
Pete Hughes, Founder and Managing Director of Zalara Tech, shares how building a business in the age of AI shapes growth and delivery, and why...

The new reality of ransomware and supply chain attacks

Posted 1 day ago by Sophie Milburn
Mostyn Thomas, Senior Director of Security EMEA at Pax8, breaks down how ransomware is evolving, what the new Cyber Essentials standards mean in...

AI deep dive: from early lessons to an agentic future

Posted 1 day ago by Sophie Milburn
Andy, Data & AI Director at Pax8, explores what the agentic inflection point means in practice and how AI is moving beyond experimentation into...

The shift from MSP to MIP: unlocking a new wave of intelligent businesses

Posted 1 day ago by Sophie Milburn
Phylip Morgan, Senior Vice President, Marketplace & Channel Expansion at Pax8, explores the shift from Managed Service Providers to Managed...

Cutting through tool sprawl and burnout with a unified platform

Posted 6 days ago by Sophie Milburn
Greg Gyves, Director of Global MSP & GSI at TeamViewer, explores the real operational pressures MSPs are dealing with. He highlights expanding...

Backup storage architecture security and scale insights from ExaGrid

Posted 1 month ago by Sophie Milburn
In this conversation, Bill Andrews, President and CEO of ExaGrid, discusses how Tiered Backup Storage is helping MSPs improve performance, strengthen...

From firefighting to frameworks: Helping MSPs scale with operational maturity

Posted 1 month ago by Sophie Milburn
In this interview, Devang Mehta, Co-Founder & Director of Operations and Customer Success at Infrassist, explains how MSPs can move beyond reactive...

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