Growth is on the Horizon

  • Sunday, 30th March 2025 Posted 1 year ago in by Mike Hewitt
John Paglicua, President and CEO at N-able, discusses the findings of the recently published second annual MSP Horizons Report in partnership with leading channel analyst firm, Canalys. The report reveals a sharp projected uptick for managed services growth driven by a number of key factors, including the maturity of cybersecurity services and the increasingly successful “MSP 3.0” model underscoring the importance of focusing on long-term opportunities vs. short-term wins to drive both scalability and profitability. John covers other key focus areas for MSPs including AI, risk management and compliance, cloud and vertical specialisation.
Scott Linden Jones, Director at Technology Elite, discusses how his experience building and scaling an MSP across Australia and the Philippines led...

Rethinking marketing across EMEA: scale, strategy & AI

Posted 5 days ago by Sophie Milburn
In this interview, Emma Acton, EMEA VP Marketing at Zendesk, discusses how marketing is evolving across a highly diverse regional landscape. She...
In this interview, Lee Clark, Cyber Intelligence Production Manager at RH-ISAC, discusses the evolving role of threat intelligence. He explores how...
In this conversation with Vishnu Parimi, VP Employee Service at Zendesk, we explore how organisations are responding to rising customer and employee...
Carlson Choi, COO of Slide, outlines how Slide is rebuilding backup and disaster recovery for modern MSPs, moving away from legacy systems toward a...
In this conversation, Daniel Welling, Co-Founder of MSP Finance Team, shares his perspective on the financial realities facing managed service...
In this interview, Cathleen Nelson, VP Cloud Partnership at WSO2, discusses how enterprises are moving from treating AI as an add-on to embedding it...
In this interview, Jack Cooke, Senior Director of Global Partner Programs at Inforcer, discusses how MSPs are evolving in response to AI, security...