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ALE continues to innovate with ALIE chatbot and Private 5G solution launches

  • Sunday, 27th April 2025 Posted 1 year ago in Partner Vendor by Phil Alsop
Chris Derham, Business Development Director – Networks, Alcatel-Lucent Enterprise, discusses the company’s innovative generative AI chatbot, ALIE, which is available on a global scale for use by channel partners and employees. Since implementing ALIE, ALE has seen a 50% reduction in the number of calls to support agents, showing that channel partners are able to resolve a significant number of issues through the chatbot. Chris also covers ALE’s newly launched Private 5G solution powered by Celona and the recent tie-up between ALE and Westcoast.

How real cyber crises expose hidden organisational weaknesses

Posted 2 days ago by Sophie Milburn
In this discussion, Marie Hargraves, Principal Crisis Advisor at Semperis, explores how organisations can move beyond firefighting to build true...

Deep observability and the AI security illusion: why more tools aren't delivering better protection

Posted 2 days ago by Sophie Milburn
In this in-depth discussion, Mark Jow, EMEA Technical Advocate & Evangelist at Gigamon, and Sam Lambert, EMEA Channel Director at Gigamon, explore...

RoboShadow and Pax8 on MSP security: reducing tool sprawl, improving visibility, and accelerating remediation

Posted 1 week ago by Sophie Milburn
In this interview, Terry Lewis, Founder and CEO of RoboShadow, and Mostyn Thomas, Senior Director of Security EMEA at Pax8, discuss the evolving MSP...

Trust and identity in the cyber security spotlight

Posted 1 week ago by Phil Alsop
Ross McKerchar, CISO at Sophos, discusses the results of the company’s recent Cybersecurity Trust Reality 2026 report and the State of Identity...

Hacktivism and the growing risk to critical infrastructure

Posted 1 week ago by Sophie Milburn
In this interview, Rik Ferguson, VP of Security Intelligence at Forescout Technologies, discusses emerging cyber threats, including OT/IoT risks,...

Rethinking identity security for MSPs: insights from the Guardz 2026 State of MSP Threat Report

Posted 1 week ago by Sophie Milburn
In this interview, Doni Brass, SVP Product Strategy & Community, discusses findings from the latest threat report showing widespread credential...

Why email security still matters: TopSec on layered defence, DMARC & AI risk

Posted 2 weeks ago by Sophie Milburn
In this interview, Niall Mackey, Commercial Director at TopSec Cloud Solutions, explains why email remains the dominant attack vector for SMBs and...

Why infrastructure efficiency will define the next wave of AI adoption

Posted 2 weeks ago by Sophie Milburn
In this interview, Kurt Daniel, CEO of Virtuozzo, discusses how infrastructure efficiency, GPU monetisation, automation and unified management...

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