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ALE continues to innovate with ALIE chatbot and Private 5G solution launches

  • Sunday, 27th April 2025 Posted 2 weeks ago in Partner Vendor by Phil Alsop
Chris Derham, Business Development Director – Networks, Alcatel-Lucent Enterprise, discusses the company’s innovative generative AI chatbot, ALIE, which is available on a global scale for use by channel partners and employees. Since implementing ALIE, ALE has seen a 50% reduction in the number of calls to support agents, showing that channel partners are able to resolve a significant number of issues through the chatbot. Chris also covers ALE’s newly launched Private 5G solution powered by Celona and the recent tie-up between ALE and Westcoast.

Paessler launches dedicated MSP program

Posted 1 day ago by Phil Alsop
Edward Knight, MSP Director at Paessler, explains how the leading provider of IT and IoT monitoring solutions, has launched its first-ever dedicated...

Omnissa launches new Partner Program

Posted 6 days ago by Phil Alsop
Renu Upadhyay, SVP & CMO, Omnissa, talks through the newly launched Omnissa Partner Program, a reimagined program designed to accelerate partner...

DEI matters more than ever - in the IT industry and beyond

Posted 2 weeks ago by Phil Alsop
Liz Blackman, Chief Marketing Officer at Avantra, discusses the continuing importance of DEI, despite some recent ‘push back’, explaining the...

GenAI momentum drives new era of application and infrastructure modernisation

Posted 1 month ago by Phil Alsop
Lee Caswell, SVP, Product and Solutions Marketing at Nutanix, discusses the findings of its seventh annual Enterprise Cloud Index (ECI) survey and...

WOMEN IN IT – Jenny Briant, Academy Operations Director, Ten10 Academy

Posted 1 month ago by Phil Alsop
Jenny Briant, Academy Operations Director at the Ten10 Academy, shares valuable insights on empowering women in tech and promoting inclusive...

Logpoint plans to lead on European threat detection

Posted 1 month ago by Phil Alsop
Frank Koelmel, CRO at Logpoint, discusses the new partner program which sees the company amplifying its strategic focus on Managed Security Service...

Fivetran’s enhanced Partner Program targets AI-focused data infrastructure opportunities

Posted 1 month ago by Phil Alsop
Tony Kelly, Director of Alliances, EMEA at Fivetran, explains what Fivetran’s enhanced partner programme means – higher incentives via the four...

Extreme Networks’ Platform ONE delivers consumption-based billing model for MSPs

Posted 1 month ago by Phil Alsop
Dan Dulac, Extreme Networks’ VP of Solutions Strategy, discusses the recently launched Extreme Platform ONE™ for Managed Service Providers...

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