AI, services and specialisation drive the next wave of IT growth

  • Saturday, 1st November 2025 Posted 3 months ago in by Mike Hewitt
Bobby Eagle, Senior Director, Global External Communications at TD SYNNEX, discusses the findings of the company’s Fourth Annual Direction of Technology Report, which highlights how blending AI-driven transformation with resilient cybersecurity frameworks, deep specialisation and automation-enabled talent drives growth despite persisting macroeconomic challenges. Bobby explains how this year’s edition offers a more thorough look at the market than ever before, with a new structure that provides in-depth data for geographic regions, partner types and technology sectors – creating a sharper lens on how to deliver value across the global technology ecosystem.
Greg Jones, SVP of MSP Success at Kaseya, discussed the TruPeer initiative and its role in supporting MSPs. He also addressed SMB IT growth, AI...

From PSTN switch-off to MSP opportunity

Posted 1 week ago by Sophie Milburn
Will Morey, Managing Director at Gamma, explains why PSTN migration is a scale problem for MSPs, not a technical one. He shows how structured...
Steven Heinsius, Vice President of Product Management & Marketing EMEA, explains what sets the new Cisco 360 program apart for MSPs. He highlights...

From MSP to MIP: The Rise of Agentic AI in the channel

Posted 2 weeks ago by Sophie Milburn
In this interview, Eric Mink, VP of AI Adoption, shares how MSPs can turn AI curiosity into structured, billable services. He explores...

AI-Enhanced Security and Incident Response for MSPs

Posted 3 weeks ago by Sophie Milburn
In this interview, Dave Baggett, SVP/GM Security Suite at Kaseya, discusses how MSPs can tackle rising complexity, manage vendor sprawl, and stay...

“Paranoid” Security, AI Risks, and the Future of MSSPs

Posted 4 weeks ago by Sophie Milburn
Martin Jakobsen, Founder and Director of Cybanetix, explains how his team takes a “paranoid” security approach, using AI, automation, and analyst...

MSP Growth, SaaS Protection & Hyperscaler Independence

Posted 1 month ago by Mike Hewitt
Alex Walsh, Regional VP of Channel Sales, EMEA North at Keepit, discusses the company’s channel-first strategy, broad SaaS data protection, and how...

MSPs stand at a once-in-a-generation crossroads

Posted 2 months ago by Phil Alsop
Jim Lippie, Chief Product Officer, Kaseya, discusses the recent Kaseya DattoCon 2025 conference, where the company unveiled its latest innovations...