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Videos

NEWS
Levelling the playing field: Cisco 360 insights for smaller partners
  • Posted on 6th February 2026 in Partner by Phil Alsop

Steven Heinsius, Vice President of Product Management & Marketing EMEA, explains what sets the new Cisco 360 program apart for MSPs. He highlights how it enables outcome-driven managed services and shares trends and innovations shaping the future of the MSP ecosystem.

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From MSP to MIP: The Rise of Agentic AI in the channel
  • Posted on 5th February 2026 in Partner by Phil Alsop

In this interview, Eric Mink, VP of AI Adoption, shares how MSPs can turn AI curiosity into structured, billable services. He explores commercialisation strategies, vertical specialisation, and building scalable IP.

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AI-Enhanced Security and Incident Response for MSPs
  • Posted on 29th January 2026 in Partner by Phil Alsop

In this interview, Dave Baggett, SVP/GM Security Suite at Kaseya, discusses how MSPs can tackle rising complexity, manage vendor sprawl, and stay ahead of high-impact incidents. We explore Kaseya’s unified platform strategy, the role of AI in security and automation, and how MSPs can guide SMBs safely into an AI-driven future.

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“Paranoid” Security, AI Risks, and the Future of MSSPs
  • Posted on 21st January 2026 in Partner by Phil Alsop

Martin Jakobsen, Founder and Director of Cybanetix, explains how his team takes a “paranoid” security approach, using AI, automation, and analyst training to proactively detect threats. He discusses why standard cookie-cutter MSSP services often fall short for protecting critical enterprise systems and highlights the challenges and emerging risks of AI adoption.

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Empowering MSPs to Combine Human Expertise with CISO Insights

Erin McLean, CMO at Cynomi, explains how MSPs can use embedded CISO intelligence to manage enterprise-wide cybersecurity programs. She discusses translating technical controls into business outcomes, engaging non-technical stakeholders, and empowering teams to deliver consistent, high-value services without replacing in-house expertise.

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Why Proactive Cybersecurity Is Non-Negotiable for MSPs
  • Posted on 16th January 2026 in Vendor by Phil Alsop

In this conversation, ESET UK Country Manager, Matt Knell, discusses why MSPs must move beyond basic endpoint protection and adopt a layered, proactive security approach. He shares practical insights on MDR adoption, addressing skills gaps, and how MSPs can turn cybersecurity into a trust-building, revenue-driving service.

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Agentic AI, Data Security and Enterprise Productivity in 2026
  • Posted on 16th January 2026 in Vendor by Phil Alsop

Softcat’s Dean Gardner (Technology Director) and Adam Harding (Head of OCTO) unpack the findings of the organisation's latest Business Tech Report. From agentic AI and ransomware resilience to sustainability and geopolitics, they reveal what will truly define technology decisions in 2026. https://www.softcat.com/content-hub/business-tech-report-2025

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Observability investments on the increase

Joshua Clay, Senior Director Solutions Engineering at Dynatrace, discusses the findings of the company’s ‘The State of Observability Report 2025’, which reveals that while AI adoption is accelerating, concerns about reliability and trust make it challenging to transition initiatives from concept to production. To address this, business leaders are prioritising observability solutions to scale their AI projects, with more than two-thirds (70%) saying observability budgets have increased in the past year.

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MSP Growth, SaaS Protection & Hyperscaler Independence
  • Posted on 13th January 2026 in Partner by Phil Alsop

Alex Walsh, Regional VP of Channel Sales, EMEA North at Keepit, discusses the company’s channel-first strategy, broad SaaS data protection, and how MSPs can differentiate amid consolidation and cyber risks, as well as vendor independence from hyperscalers and resilient multi-copy data protection.

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Small Businesses at Risk from Cybersecurity Threats
  • Posted on 12th January 2026 in Vendor by Phil Alsop

Dor Eisner, Co-Founder and CEO of Guardz, shares insights from the latest Cybersecurity SMB Report. He discusses the evolving threat landscape, including the impact of AI and automation, and why smaller businesses are increasingly at risk. Dor offers practical advice for SMBs looking to strengthen their cybersecurity posture in today’s rapidly changing environment.

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Cybersecurity - as easy as MFA?

Michael Downs, VP, global sales at SecurEnvoy, discusses the importance of Multi-Factor Authentication (MFA) as a crucial part of any effective cybersecurity strategy.

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NEWS
Work AI Institute delivers real-world lessons for successful AI adoption

Work AI leader Glean has launched the Work AI Institute, a first-of-its-kind research initiative - supported by faculty from Stanford, Harvard, Berkeley, Notre Dame, and others - dedicated to decoding what actually drives results when companies commit to operating with AI at the core of their businesses. As part of that launch, the institute has released a new report, founded by Glean and led by Stanford’s Bob Sutton and organisational psychologist Rebecca Hinds, PhD, which reveals that most failed enterprise AI pilots weren’t technology problems, but instead, coordination problems. In this interview, Rebecca discusses the report’s findings in detail, providing many great insights as to the best approaches for companies to take to ensure successful AI adoption.

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News

Infosecurity Europe launches cyber startup programme for 2026

Infosecurity Europe introduces a new programme to support cybersecurity startups, aiming to foster innovation and growth across the UK's cyber ecosystem.

Westcon-Comstor Tech Insights: a strategic channel partner asset

Westcon-Comstor launches Tech Insights, a programme for channel partners to assess IT environments and identify potential risks.

11:11 Systems highlights UK and European partners for 2025

11:11 Systems has announced its 2025 UK and Europe Partner Award recipients, recognising partners involved in application modernisation and data management projects.

Alteryx expands Google Cloud partnership for AI analytics

Alteryx and Google Cloud team up in a partnership that aims to enhance BigQuery's accessibility, enabling businesses to streamline AI-ready analytics with governed workflows.

Expert Opinions

Protecting mission-critical networks from next-generation threats

By Fernando Rionegro, Vice President, Cloud and Network Services, Europe at Nokia.

Why multi-cloud success requires more than connectivity

By Dmitry Panenkov, CEO and founder of emma, the cloud management platform.

Commissioning Is About Certification and Verification, Not Box-Ticking

By CEO of Global Commissioning, Louis Charlton

Turning compliance into opportunity

By Linda Kerr, director of marketing, managed services at WatchGuard Technologies.

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