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NEWS
The Agent Development Lifecycle and the battle against AI sprawl
  • Posted on 9th June 2026 in Partner by Phil Alsop

Gavin Guinane, Field CTO EMEA at Glean, discusses how enterprises are struggling with AI agent sprawl, governance challenges, and proving ROI at scale. He explores the importance of structured agent lifecycles, stronger guardrails, and treating internal data as a strategic asset to unlock sustainable AI value.

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NEWS
Why MSPs win with embedded security, AI, and strong client relationships
  • Posted on 9th June 2026 in Partner by Phil Alsop

In this interview, Tim Coach, Chief Evangelist of Community and Channels at Cynomi, brings a rare perspective shaped by experience across client, MSP, and vendor roles, exploring how security is evolving from bolt-on tooling into embedded practice. He also returns to a central idea: the most successful MSPs are defined less by their tech stack and more by how well they understand and tailor their services to each client’s business, alongside the strength of the relationships they build along the way.

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NEWS
Project Mercury Unveils Plans for the UK’s First Homegrown Sovereign LLMs
  • Posted on 8th June 2026 in Partner by Phil Alsop

James Drayson, Co-Founder & CEO of Locai Labs and Mark Boost, Founder and CEO of Civo, explains how Locai Labs, the UK’s sovereign AI company, and Civo, the British sovereign cloud provider, have signed a Memorandum of Understanding (MoU) to undertake Project Mercury - a programme to build the UK’s first pre-trained, sovereign large language models (LLMs), With the aim of empowering UK enterprises and government with secure, home-grown frontier models designed to drive innovation and accelerate Britain’s AI independence.

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NEWS
Navigating virtualisation change through AI, sovereignty and modernisation
  • Posted on 5th June 2026 in M&A by Phil Alsop

Marketing and Operations Director at Hyve Managed Hosting, Charlotte Webb shares her perspective on the forces reshaping the infrastructure market, from VMware migrations and rising costs to data sovereignty and AI-driven modernisation. She discusses how MSPs are evolving from infrastructure providers into strategic transformation partners, helping customers build resilient, future-ready IT environments.

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NEWS
Securing the expanding attack surface through visibility and IT OT convergence
  • Posted on 5th June 2026 in Partner by Phil Alsop

Olly Carter, Senior Channel Sales Director at Forescout, discusses how asset sprawl, IT OT IoT convergence and AI-driven threats are reshaping enterprise security priorities. He also explores why real-time asset intelligence and partner-led strategies are becoming critical to delivering measurable security outcomes.

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NEWS
There’s no such thing as an off-the-shelf AI agent
  • Posted on 4th June 2026 in Partner by Phil Alsop

Dom Selvon, Chief Technology Officer, at Valliance, an AI consultancy, argues that, with boards and leadership teams under pressure to deploy AI quickly, many organisations are investing in agents that aren’t aligned with how their business actually works. Dom explains that, when it comes to deploying agentic AI, what truly matters is the enterprise intelligence stack underneath agents and agentic platforms – how an organisation defines truth, makes decisions, and governs risk - ontologies which govern agents will be the next stage of unlocking AI’s potential for businesses.

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NEWS
The shift from outsourcing to true MSP-controlled offshore teams
  • Posted on 3rd June 2026 in Partner by Phil Alsop

Scott Linden Jones, Director at Technology Elite, discusses how his experience building and scaling an MSP across Australia and the Philippines led to a new approach to offshore staffing. He explains why traditional outsourcing models often fall short for MSPs and how a more integrated, client-controlled team structure is changing the way service providers scale globally.

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NEWS
Rethinking marketing across EMEA: scale, strategy & AI
  • Posted on 29th May 2026 in Partner by Phil Alsop

In this interview, Emma Acton, EMEA VP Marketing at Zendesk, discusses how marketing is evolving across a highly diverse regional landscape. She explores the tension between brand building and demand generation, the realities of account-based strategies, and the challenge of making complex martech ecosystems work seamlessly. Acton also shares her perspective on how AI and automation are reshaping marketing across EMEA markets.

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NEWS
Strengthening cyber threat intelligence through information sharing and collaboration
  • Posted on 29th May 2026 in Partner by Phil Alsop

In this interview, Lee Clark, Cyber Intelligence Production Manager at RH-ISAC, discusses the evolving role of threat intelligence. He explores how organisations are shifting from reactive security approaches toward more actionable, collaborative intelligence sharing models. Clark also reflects on emerging threats, the role of AI in cybersecurity, and the importance of cross-industry cooperation in strengthening collective defence.

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NEWS
Rising customer expectations and the future of human-centric, AI-powered employee service
  • Posted on 27th May 2026 in Partner by Phil Alsop

In this conversation with Vishnu Parimi, VP Employee Service at Zendesk, we explore how organisations are responding to rising customer and employee expectations through more connected, scalable service models. It examines the balance between AI-driven efficiency and keeping employee service human-centric, along with the role of integration, data, and automation in improving speed and experience across global teams.

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NEWS
How Slide is rethinking backup and disaster recovery for MSPs
  • Posted on 13th May 2026 in Partner by Phil Alsop

Carlson Choi, COO of Slide, outlines how Slide is rebuilding backup and disaster recovery for modern MSPs, moving away from legacy systems toward a platform built for security, speed, and scale. He discusses continuous product releases, a strict partner-only model, and how automation and AI are being used to speed up recovery and simplify complex operations.

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NEWS
Financial visibility, profitability, and exit readiness in the MSP market
  • Posted on 11th May 2026 in Partner by Phil Alsop

In this conversation, Daniel Welling, Co-Founder of MSP Finance Team, shares his perspective on the financial realities facing managed service providers today. He explores why profitability can be difficult to track, how gaps in reporting develop, and what stronger financial visibility can unlock. The discussion also looks ahead, touching on exit readiness and how increasing private equity activity is shaping expectations for MSP performance and long-term value.

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Expert Opinions

Power system resilience in data centres ~ Supporting uptime and stability through controlled fault current and resistive technologies

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Taking a Data First approach is critical for your S/4HANA migration

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The hidden human cost of cybersecurity burnout

This article explores the growing human impact of cybersecurity work, drawing on an exclusive podcast with Anna Webb, Global Director of Security and Identity Support Services at Kocho, alongside new research...

Uncontrolled grid voltages are growing threat to data centre operations

By Dr Vincent Thornley, managing director of Fundamentals at EA Technology,, whose voltage control solutions are used by every UK electricity network operator. Fundamentals also co-founded and co-hosts the...

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