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NEWS
Building IT services that scale with customer expectations
  • Posted on 15th April 2026 in Partner by Phil Alsop

Daniel Reeves, CEO of The Computer Clinic Bicester, shares how the business has evolved from its roots into a modern IT services provider supporting both consumers and organisations. He discusses shifting customer expectations, the growing importance of cloud and cybersecurity, and how partnerships with Pax8 are helping to expand capabilities and deliver more scalable, resilient services.

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NEWS
Why AI isn’t one size fits all for MSPs and their growth journey
  • Posted on 15th April 2026 in Partner by Phil Alsop

Pete Hughes, Founder and Managing Director of Zalara Tech, shares how building a business in the age of AI shapes growth and delivery, and why success depends on understanding that AI is never a one-size-fits-all solution. He discusses working with organisations to map processes, identify the right problems to solve, and apply the right technology, alongside how the partnership with Pax8 supports Zalara’s go-to-market strategy and scalable, cloud-driven services.

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NEWS
The new reality of ransomware and supply chain attacks
  • Posted on 15th April 2026 in Partner by Phil Alsop

Mostyn Thomas, Senior Director of Security EMEA at Pax8, breaks down how ransomware is evolving, what the new Cyber Essentials standards mean in practice, why attackers are increasingly targeting supply chains. He also explores how partners can stay ahead by building more resilient, real-world security strategies.

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NEWS
AI deep dive: from early lessons to an agentic future
  • Posted on 15th April 2026 in Partner by Phil Alsop

Andy, Data & AI Director at Pax8, explores what the agentic inflection point means in practice and how AI is moving beyond experimentation into real-world application. He breaks down the 'empty box' approach to AI, the role of enablement through initiatives like the Pax8 Academy, and how the idea of a hybrid workflow is evolving as data and AI become central to how partners deliver value.

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NEWS
The shift from MSP to MIP: unlocking a new wave of intelligent businesses
  • Posted on 15th April 2026 in Partner by Phil Alsop

Phylip Morgan, Senior Vice President, Marketplace & Channel Expansion at Pax8, explores the shift from Managed Service Providers to Managed Intelligence Providers and what it means for the future of the channel. Phylip discusses how AI, automation, and a changing mindset are driving the rise of new types of companies built for an intelligence-led era, reshaping how value is delivered across the ecosystem.

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NEWS
Overlay and underlay convergence in modern networking and security

Luca Simonelli, Senior Vice President Channel & Global Alliances at GCX, explains the move toward converging underlay and overlay models, and how this is shaping unified networking and security delivery. He also discusses the role of cloud, managed service providers, and evolving customer demands for simpler, end-to-end accountability.

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NEWS
Cutting through tool sprawl and burnout with a unified platform
  • Posted on 9th April 2026 in Partner by Phil Alsop

Greg Gyves, Director of Global MSP & GSI at TeamViewer, explores the real operational pressures MSPs are dealing with. He highlights expanding service boundaries, rising complexity, and the constant push to do more with less. He explains how too many disconnected tools are driving inefficiency and burnout, and why a unified platform can help simplify operations without sacrificing capability. From embedding security and automation into everyday workflows to using AI more practically, he shows how MSPs can streamline delivery and achieve more consistent, scalable service.

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NEWS
Webex launch at Gamma: a partner-led approach explained
  • Posted on 7th April 2026 in Vendor by Phil Alsop

In this interview, Will Morey, Managing Director at Gamma, discusses the company’s Webex launch, including how a partner-led pre-launch shaped the offering, the influence of MSP demand, and how the platform supports subscription-based services, ongoing development, and integration within Gamma’s wider ecosystem. He also shares his perspective on UCaaS and the importance of simplifying industry language for end users.

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NEWS
Why cybersecurity is no longer just technical: the rise of human risk management
  • Posted on 1st April 2026 in Vendor by Phil Alsop

In this interview, Aaron Watts, Chief Channel Officer at usecure, explains why people, not just technology, are now the primary target for cyberattacks. He explores how MSPs can balance automation with personalised training, tackle compliance challenges, and turn human risk into a measurable, manageable layer of modern security.

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NEWS
From remote access to real control: how MSPs are rethinking security and operations
  • Posted on 31st March 2026 in Distributor by Phil Alsop

In this interview, Francisco Ordillano, Founder (DE) & Founding Partner (UK) at CyberPlus, discusses why secure remote access has become a critical control point for modern organisations. He explores how partnerships, evolving platforms, and real-world use cases are helping MSPs address complexity, improve visibility, and adapt to increasingly distributed IT and operational environments.

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NEWS
Bringing order to network security in a multi-cloud era
  • Posted on 31st March 2026 in Vendor by Phil Alsop

In this interview, Gal Yosef, Director of Solution Engineering at AlgoSec, discusses how AI is reshaping both cyber threats and defences, and why visibility, policy enforcement and operational discipline are becoming critical. He also explores the shift towards cloud firewall consolidation, security-led cloud selection, and how organisations are moving from fragmented tools to unified network security management.

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NEWS
Human spirit, strategy, and interaction: fuelling growth and connection in the channel
  • Posted on 27th March 2026 in Vendor by Phil Alsop

Nancy Hammervik, Chief Channel Officer at GTIA, shares insights from 40 years in the tech channel. She explains how community, mentorship, and a “member-first” mindset drive real impact in the industry. Nancy also explores AI’s transformative potential, how it can solve business challenges, enhance work-life balance, and create new opportunities for growth and innovation.

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News

CoreView launches AI agent Corey to support Microsoft 365 IT management

CoreView has launched Corey, an AI agent designed to support IT teams in managing Microsoft 365 security, governance, and administration tasks.

Lenovo reveals enhancements to its Global Channel Framework

Lenovo introduces advancements to Lenovo 360, aiming to enhance predictability and growth for partners.

NVIDIA and Marvell forge partnership to enhance AI infrastructure development

NVIDIA and Marvell Technology have announced a partnership to connect Marvell to NVIDIA’s AI infrastructure ecosystem through NVLink Fusion, with collaboration also planned on silicon photonics and AI-RAN...

Adapting cybersecurity certification for AI integration

ISC2 has updated its certification exam guidance to include AI security concepts, reflecting changes in cybersecurity roles and responsibilities.

Expert Opinions

The First 12 Months of DORA: Enforcement Ramps Up as Data Sovereignty Takes Centre Stage

By Sean Tilley, Senior Director of Sales EMEA at 11:11 Systems.

From rules to reasoning: How AI agents are expanding automation

By Anna Marie Clifton, Director of Product, AI and Agents, at Zapier.

In the Age of AI, Data Resilience Becomes the Baseline: Key Takeaways from Technology Live! in Paris

By Federica Monsone, CEO and founder, A3 Communications

Your security stack might be your biggest vulnerability

By Michael Vallas, Global Technical Principal, Goldilock Secure.

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