Digital Newsletter
Each week our editor Phil Alsop rounds up the most popular articles, videos and expert opinions. We compile this into a Digital Newsletter and send it straight to your inbox every week.
Digital Magazines
We'll let you know each time a new edition of MSP Channel Insights is released so that you're always kept up-to-date with the latest and greatest news and press releases.
Video Magazines
The MSP Channel Insights Video magazine contains the latest Zoom interviews with experts in the industry.
David Primor, Ph.D., Co-founder and CEO of Cynomi, discusses the launch of ELEVATE, a new partner program purpose-built to drive growth, scalability, and success in the delivery of cybersecurity, compliance, and vCISO services, explaining how ELEVATE is more than just a partner program - it’s a growth engine that enables the company’s partners to scale their cybersecurity offerings, differentiate their services, and unlock new value streams with speed and confidence.
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Caroline Monfrais, Global VP Strategy & Transformation, Wipro Consulting, looks at, for all the talk around cohesive AI implementation strategy and the evolution of AI Agents, what needs to be done now so that this technology helps rather than hinders human workers? Caroline shares multiple examples of how organisations, from banking to telecoms, are already using agentic AI as the catalyst to reimagine their businesses.
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Daniel Thorpe, JLL's Head of Data Center Research, EMEA, outlines the findings of the company’s new "The Future of Quantum Real Estate" report, which details how quantum computing is emerging as the next major technological force, set to profoundly impact real estate – especially the data centre sector – similar to AI's recent revolution. Daniel discusses quantum investments, quantum computing infrastructure requirements, the emergence of global quantum hubs and the likely integration of quantum processing units into existing data centres, leading to hybrid facilities.
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Chris Carreiro, CTO, Park Place Technologies, explains why so many AI ambitions are faltering and how organisations can navigate this complex landscape. Core issues to address include the underestimation of AI's total cost of ownership, flexible strategies to account for potential future compliance costs, managing hidden implementation costs and balancing infrastructure with sustainability. Technology-wise, Chris explains the increasing importance of liquid cooling within the data centre.
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Tom Artinian, CEO and President of TiniFiber, shares the company’s vision and mission which centres on delivering ultra-rugged, high-speed fiber cabling, connectivity, tools, and solutions that enable robust, adaptive network infrastructures - engineered for long-term performance and reliability. Tom also explains how he is strategically positioning the company to remain at the forefront of next-generation cabling and connectivity - driven by innovation, customer satisfaction, and operational excellence.
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Sophie Cheng, Sinch’s SVP of Product Marketing, discusses the findings of the company’s recent report, the state of customer communications, which explores how brands are adapting their engagement strategies as customer expectations rise, and AI adoption accelerates globally. She explains that the businesses that lead are putting the customer at the heart of their communication strategies, letting them choose how and where they want to connect and using AI, and channels like RCS, to make every interaction smarter, faster, and more meaningful.
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Avi Baum, CTO at Hailo, discusses why AI infrastructure needs are already shifting from centralized to edge, how telcos can evolve and future-proof their business to keep up with that transition, and what’s driving demand for AI at the network edge. Avi also talks through the company’s technology portfolio, including the Hailo-10H, its second-generation AI accelerator featuring powerful generative AI capabilities.
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Rakesh Parbhoo, Executive Vice President Middle East and Africa at Westcon-Comstor, outlines how the company is marking its 40th birthday by sharing key channel trends and a future-ready vision. Hybrid IT, cybersecurity, AI, data orchestration, cloud, networks and SMBs all feature in terms of opportunities for a future-ready IT channel.
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Nicholas Jackson, Director of Cyber Security Services at Bitdefender, discusses the company’s recent 2025 Cybersecurity Assessment Report, explain that businesses face mounting challenges and pressures as the attack surface expands and becomes harder to defend - from hardening environments and optimising security solutions to navigating regulatory compliance and retaining skilled professionals. He explains that organisations must adopt modern security strategies that address a new reality where adversaries use AI to exploit vulnerabilities, sharpen social engineering, and accelerate the speed of attacks.
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Michelle Buckingham, VP of Channel at IFS, discusses the company’s recent acquisition of TheLoops and its recent collaboration with TomTom before explaining how IFS is building a digital-first partner ecosystem, enabling channel partners to deliver AI-driven customer value.
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Francisco Almada Lobo, Chief Executive Officer and Co-founder and Jeff Winter, Vice President, Business Strategy, both at Critical Manufacturing, provide some great insights as to the themes covered at the company’s recent MES and Industry 4.0 International Summit – with AI front and centre, alongside the introduction of the ‘thinking factory’ concept, software-defined manufacturing, the importance of unified data strategies and modern architectures and perhaps the key message: collaboration is key when it comes to digital transformation.
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Gina Archbold, Channel Business Manager at BlueSnap, provides an update on the company’s Partner Program - explaining how the BlueSnap global payment orchestration platform provides an integrated, single solution to address the intricacies of global payments as many end users continue to struggle with multiple, legacy solutions. With BlueSnap’s comprehensive support, the ultimate objective is to enable the channel to become global payment experts.
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