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Videos

NEWS
Building trusted partnerships in the channel: AI, culture and the future of MSPs
  • Posted on 11th March 2026 in Vendor by Phil Alsop

In this conversation, Sam Lambert, EMEA Channel Director at Gigamon, and Richard Betts, Founder and CEO of Vizst Technology, share candid insights into how AI is reshaping security operations. They explore what it really takes to move beyond tool sprawl, how organisations can practically embed AI education across teams, and how strong culture, alignment and genuine trust between vendors and MSPs turn collaboration into meaningful security outcomes.

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NEWS
Edge observability takes centre stage

Arturo Oliver, Sr. Director of Market Strategy & Analyst Relations at ScienceLogic, discusses why the edge is becoming the new frontier for observability- and what that shift means for enterprises trying to operate safely, intelligently, and at scale. Arturo highlights the key drivers behind edge observability, explains how organisations can leverage observability at the edge to extract actionable intelligence from fragmented edge telemetry, and why it is becoming foundational for autonomous, distributed systems.

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NEWS
Why getting AI right matters more than getting there first: lessons in automation culture and service delivery
  • Posted on 9th March 2026 in Vendor by Phil Alsop

In this interview, Dr. Brian Luckey, Chief Information Officer, and Kris Laskarzewski, Chief Transformation Officer at Integris, discuss the realities of embedding AI into a services business. From 'fail fast' experimentation and internal testing to the impact on employee morale, client experience, and collaboration, they share how Integris is balancing innovation with human expertise.

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NEWS
Backup storage architecture security and scale insights from ExaGrid
  • Posted on 9th March 2026 in Partner by Phil Alsop

In this conversation, Bill Andrews, President and CEO of ExaGrid, discusses how Tiered Backup Storage is helping MSPs improve performance, strengthen ransomware protection, and scale efficiently. He explains how ExaGrid’s architecture is designed for large backup workloads, built-in security features like tiered air gaps and AI-powered threat detection, and long-term cost predictability to support growing MSP environments.

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NEWS
From firefighting to frameworks: Helping MSPs scale with operational maturity

In this interview, Devang Mehta, Co-Founder & Director of Operations and Customer Success at Infrassist, explains how MSPs can move beyond reactive operations to build structured, scalable frameworks for growth. He shares how automation frees engineers to focus on higher-value strategic initiatives that drive customer success and long-term growth.

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NEWS
The rise of multi-signal MDR in the age of tool sprawl and identity-driven threats

In this interview, Phil Skelton, Senior Director of International Sales at eSentire, explores why modern defence demands multi-signal MDR that correlates identity, endpoint, cloud, network, and vulnerability data to stop full attack chains. From alert fatigue and tool sprawl to agentic AI-powered investigations and partner co-delivery models, Phil shares how eSentire is reshaping MDR around measurable business outcomes.

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NEWS
Inside Portnox’s global channel launch and passwordless NAC strategy
  • Posted on 26th February 2026 in Partner by Phil Alsop

In this interview, Kristen Knight, newly appointed VP of Channel Sales at Portnox, discusses the launch of the company’s global partner programme and its cloud-native, passwordless approach to network access control. She outlines how the company aims to address credential-based risk, streamline NAC deployment, and support partners through hands-on enablement and ROI-focused tools.

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NEWS
From compliance to competitive advantage: the AI governance and cyber risk opportunity for MSPs
  • Posted on 25th February 2026 in Partner by Phil Alsop

In this in-depth conversation, Roy Azoulay, Co-founder and CIO of Cynomi, and Phil Bindley, Field CISO at Intercity Technology, explore how MSPs and MSSPs can turn regulatory compliance, AI governance, and cyber risk management into scalable, revenue-generating services. They discuss NIS2 expansion, Cyber Essentials, supply chain pressure, and why AI governance is fast becoming a board-level priority.

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Partner enablement, AI services, and lessons from Alteryx’s McLaren partnership
  • Posted on 23rd February 2026 in Partner by Phil Alsop

Rishi Kapoor, WW Partner Sales Engineering Leader at Alteryx, shares how Alteryx One and the Partner SE model enable MSPs to transition from infrastructure management to high-value data and AI services. From the McLaren partnership to AI-ready workflows and repeatable data kits, Rishi shares practical lessons for MSPs. He also explores strategies for partner-led growth, achieving measurable business outcomes, and future trends shaping the UK channel.

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NEWS
From SLAs to XLAs: why outcomes will define the next era of connectivity
  • Posted on 23rd February 2026 in Partner by Phil Alsop

In this interview, Lorenzo Romano, CEO of GCX, explores the shift from traditional Service Level Agreements to Experience Level Agreements and what it means for MSPs delivering managed connectivity. He discusses the move towards measuring value through real-world outcomes rather than technical processes alone, and outlines how providers can evolve their service models to stay competitive in a changing market.

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NEWS
MSP growth, AI adoption, and generational shifts in buying
  • Posted on 16th February 2026 in Partner by Phil Alsop

Greg Jones, SVP of MSP Success at Kaseya, discussed the TruPeer initiative and its role in supporting MSPs. He also addressed SMB IT growth, AI adoption, sustainability, and the influence of Gen Y and Gen Z buyers on service delivery and decision-making.

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NEWS
From PSTN switch-off to MSP opportunity
  • Posted on 10th February 2026 in Partner by Phil Alsop

Will Morey, Managing Director at Gamma, explains why PSTN migration is a scale problem for MSPs, not a technical one. He shows how structured journeys, partner support, and integrated platforms turn forced change into momentum — and why SMBs benefit more from clarity and strong foundations like security, governance, and resilience than from ever more flashy new technologies.

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News

Targa Telematics enhances connectivity with Equinix data centre move

Targa Telematics migrates its systems to Equinix data centres, aiming to enhance security, scalability, and sustainability for global expansion.

Navigating the silent accelerator: shifting enterprise IT risk

As automation expands, businesses face unforeseen internal risks within their IT landscapes, threatening digital transformation and operational resilience.

atNorth acquired by CPP Investments and Equinix

atNorth, a Nordic data centre provider, is being acquired by CPP Investments and Equinix in a US$4 billion deal, with the company set to continue operating under its own brand while expanding its data centre...

AI deployment at Deep Green’s Urmston data centre

Deep Green has announced AI-ready colocation capacity at its Urmston facility in Manchester, with infrastructure designed for high-density AI and HPC workloads and deployment timelines of around four weeks.

Expert Opinions

The Substation Is No Longer Someone Else’s Problem

By Louis Charlton, CEO of Global Commissioning.

Designing Intelligence into the Electrical Foundation of Data Centers

IoT-Enabled Components and the Next Phase of Data Center Infrastructure. By George Connelly, Strategic Business Analyst at Wesgarde.

Artificial Intelligence or human intelligence, which is the priority?

By Russell Gammon, Chief Innovation Officer at Tax Systems.

Building trust in AI SOC analyst solutions: A UK and EU CISO perspective

By Brett Candon, VP International at Dropzone AI.

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