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NEWS
Levelling the playing field: Cisco 360 insights for smaller partners
  • Posted on 6th February 2026 in Partner by Phil Alsop

Steven Heinsius, Vice President of Product Management & Marketing EMEA, explains what sets the new Cisco 360 program apart for MSPs. He highlights how it enables outcome-driven managed services and shares trends and innovations shaping the future of the MSP ecosystem.

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From MSP to MIP: The Rise of Agentic AI in the channel
  • Posted on 5th February 2026 in Partner by Phil Alsop

In this interview, Eric Mink, VP of AI Adoption, shares how MSPs can turn AI curiosity into structured, billable services. He explores commercialisation strategies, vertical specialisation, and building scalable IP.

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AI-Enhanced Security and Incident Response for MSPs
  • Posted on 29th January 2026 in Partner by Phil Alsop

In this interview, Dave Baggett, SVP/GM Security Suite at Kaseya, discusses how MSPs can tackle rising complexity, manage vendor sprawl, and stay ahead of high-impact incidents. We explore Kaseya’s unified platform strategy, the role of AI in security and automation, and how MSPs can guide SMBs safely into an AI-driven future.

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“Paranoid” Security, AI Risks, and the Future of MSSPs
  • Posted on 21st January 2026 in Partner by Phil Alsop

Martin Jakobsen, Founder and Director of Cybanetix, explains how his team takes a “paranoid” security approach, using AI, automation, and analyst training to proactively detect threats. He discusses why standard cookie-cutter MSSP services often fall short for protecting critical enterprise systems and highlights the challenges and emerging risks of AI adoption.

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Empowering MSPs to Combine Human Expertise with CISO Insights

Erin McLean, CMO at Cynomi, explains how MSPs can use embedded CISO intelligence to manage enterprise-wide cybersecurity programs. She discusses translating technical controls into business outcomes, engaging non-technical stakeholders, and empowering teams to deliver consistent, high-value services without replacing in-house expertise.

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Why Proactive Cybersecurity Is Non-Negotiable for MSPs
  • Posted on 16th January 2026 in Vendor by Phil Alsop

In this conversation, ESET UK Country Manager, Matt Knell, discusses why MSPs must move beyond basic endpoint protection and adopt a layered, proactive security approach. He shares practical insights on MDR adoption, addressing skills gaps, and how MSPs can turn cybersecurity into a trust-building, revenue-driving service.

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Agentic AI, Data Security and Enterprise Productivity in 2026
  • Posted on 16th January 2026 in Vendor by Phil Alsop

Softcat’s Dean Gardner (Technology Director) and Adam Harding (Head of OCTO) unpack the findings of the organisation's latest Business Tech Report. From agentic AI and ransomware resilience to sustainability and geopolitics, they reveal what will truly define technology decisions in 2026. https://www.softcat.com/content-hub/business-tech-report-2025

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NEWS
Observability investments on the increase

Joshua Clay, Senior Director Solutions Engineering at Dynatrace, discusses the findings of the company’s ‘The State of Observability Report 2025’, which reveals that while AI adoption is accelerating, concerns about reliability and trust make it challenging to transition initiatives from concept to production. To address this, business leaders are prioritising observability solutions to scale their AI projects, with more than two-thirds (70%) saying observability budgets have increased in the past year.

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MSP Growth, SaaS Protection & Hyperscaler Independence
  • Posted on 13th January 2026 in Partner by Phil Alsop

Alex Walsh, Regional VP of Channel Sales, EMEA North at Keepit, discusses the company’s channel-first strategy, broad SaaS data protection, and how MSPs can differentiate amid consolidation and cyber risks, as well as vendor independence from hyperscalers and resilient multi-copy data protection.

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Small Businesses at Risk from Cybersecurity Threats
  • Posted on 12th January 2026 in Vendor by Phil Alsop

Dor Eisner, Co-Founder and CEO of Guardz, shares insights from the latest Cybersecurity SMB Report. He discusses the evolving threat landscape, including the impact of AI and automation, and why smaller businesses are increasingly at risk. Dor offers practical advice for SMBs looking to strengthen their cybersecurity posture in today’s rapidly changing environment.

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NEWS
Cybersecurity - as easy as MFA?

Michael Downs, VP, global sales at SecurEnvoy, discusses the importance of Multi-Factor Authentication (MFA) as a crucial part of any effective cybersecurity strategy.

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NEWS
Work AI Institute delivers real-world lessons for successful AI adoption

Work AI leader Glean has launched the Work AI Institute, a first-of-its-kind research initiative - supported by faculty from Stanford, Harvard, Berkeley, Notre Dame, and others - dedicated to decoding what actually drives results when companies commit to operating with AI at the core of their businesses. As part of that launch, the institute has released a new report, founded by Glean and led by Stanford’s Bob Sutton and organisational psychologist Rebecca Hinds, PhD, which reveals that most failed enterprise AI pilots weren’t technology problems, but instead, coordination problems. In this interview, Rebecca discusses the report’s findings in detail, providing many great insights as to the best approaches for companies to take to ensure successful AI adoption.

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News

CultureAI introduces global partner program for secure AI adoption

CultureAI launches a partner program to support organisations in adopting AI safely and managing associated risks.

UK cyber professionals on edge: growing anxiety in IT roles

A recent survey uncovers the high stress levels experienced by UK IT and cyber professionals, highlighting the fear of job loss following a breach.

Navigating cloud security in an AI-driven landscape

With AI adoption accelerating, cloud security faces unprecedented challenges. This article explores some of the key factors complicating contemporary cybersecurity strategies.

Derek Whigham joins Acumen Cyber as Strategic Advisor

Derek Whigham has been appointed Non-Executive Director and Strategic Advisor at Acumen Cyber, marking an enhancement in their leadership team.

Expert Opinions

The battle between hyperscalers and mid-sized operators intensifies as AI demand grows

By Jon Healy, Regional Strategic Operations Officer at Salute.

Rising pressure on data centres from AI is redefining cooling and water management requirements

By Jon Healy, Regional Strategic Operations Officer, EMEA, at Salute.

Cyber Essentials Isn’t Enough Anymore: Why MSPs Need Governance to Survive What’s Coming

By Penny Heyes, Chief Operating Officer and Co-Founder, and David Clarke, Chief Technology Officer and Co-Founder at The TrustBridge

Memory is the missing piece for smarter AI agents

By Manvinder Singh, VP of Product Management for AI at Redis.

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