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Monica - the MSPs' AI SuperCompanion

Arvind Parthiban, CEO and Co-founder of SuperOps, discusses the recent launch of Monica, an AI-powered SuperCompanion designed specifically for MSPs. Arvind explains that Monica is ‘not just another’ AI chatbot—as an AI SuperCompanion she elevates MSP productivity, boosts profitability, and enhances efficiencies through personalized and hyper-contextualized insights and solutions.

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AI-Native Unified Detection & Response Cybersecurity Platform for MSPs

Tal Eisner, Guardz VP of Product Marketing, discusses the findings of the company’s recent MSP survey, which are that MSPs are juggling as many as 10 cybersecurity point solutions to protect their SMB customers, are drowning in large volumes of security data and many are challenged by implementing advanced threat detection technologies as they strive to keep up with ever-evolving cybersecurity threats. Happily, with Guardz’s EMEA expansion via a partnership with Infinigate Cloud, help is at hand.

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Gender bias and wider DEI challenges - architecting change

Dina Knight, Chief People Officer, Logicalis, is accountable for all aspects of Logicalis’ and parent company, Datatec’s, people operations strategy from the board level down. In her role, Dina ensures that diversity, equality and inclusion (DEI) are a major focus for the company, with a range of education and workplace initiatives around the globe practical examples of this IT industry-leading approach to true inclusivity.

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AI optimism is high, but challenges remain

Nicolas Leszczynski, Principal Solution Engineer at Riverbed, discusses the results of the recent Riverbed Global AI & Digital Experience Survey, which finds that organisations are at an inflection point as they accelerate their adoption of AI. Despite high optimism, the report reveals this reality – while 94% of those surveyed say AI is a top C-Suite priority and 91% agree it provides a competitive advantage, only 37% are fully prepared to implement AI projects now, as organisations address challenges ranging from data quality to scalability that are impacting their ability to realise the full benefits of AI.

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IT modernisation - the dos and don'ts

Neil Fowler, SVP of Hybrid Cloud Engineering at Rocket Software, discusses the challenges and opportunities of IT modernisation, offering some valuable insights as to the essential ingredients of a successful IT modernisation strategy, alongside some words of caution as to the pitfalls to avoid.

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AI Transform - Interview with NetApp

Kirsty Biddiscombe, AI, ML and Data Analytics lead for NetApp EMEA, discusses the challenges and opportunities of enterprise AI - with the focus very much on the current skills shortage.

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Inevidesk expands VDI channel partner ecosystem

Tim Whiteley, Cofounder of Inevidesk, has added three new partners to its channel partner programme, as part of its commitment to bringing the benefits of virtual desktop infrastructure (VDI) to the widest possible range of organisations and users, from office workers to those with the highest graphical demands. By challenging the limitations of traditional public cloud and big tech offerings, Inevidesk enables its partners to offer high-performance VDI at an accessible price point.

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Analytics and AI - the perfect combination

Iju Raj, Executive Vice President R&D and Simon Bennett, Director, Research and Innovation, both at AVEVA, discuss the importance of real time data analytics and how AI can help unlock access to this key business enabler, sharing examples of how the company is helping companies in the global industrial sector to achieve the twin objectives of driving sustainability and achieving significant cost savings.

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Always-on resilience marks a shift in cybersecurity thinking

Ian Wood, Senior Director Sales Engineering, Northern Europe Commvault, talks through the highlights of the recent Commvault SHIFT event, which included the launch of Cloud Rewind, which gives cloud-first organisations a secret weapon to transform their cyber resilience capabilities, the availability of the Commvault Cloud cyber resilience platform on AWS and an expanded relationship with Google Cloud. Ian also discusses the findings of Commvault’s recent Cyber Recovery Readiness Report, contrasting the approaches of the most cyber-resilient organisations with those which are less well-prepared to deal with a security breach.

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Networks face the twin challenges of AI and quantum-safe security

Paul Alexander, Nokia's Head of Cloud Infrastructure Business, Europe at Nokia, discusses the network challenges faced by the data centre industry in the face of AI’s rapid expansion, as well as how automation and AI, such as Nokia’s Event-Driven Automation solution, is being harnessed to help address this situation. Paul also the importance of quantum-safe security and the recent 800GbE optical and IP service trial between Chicago and London.

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Evolution or revolution - time for MSPs to decide?

Jason Kemsley, Chief Revenue Officer and Co-Founder, Uptime, discusses the recent UptimeLIVE event, which delivered practical recommendations to help MSPs break through existing growth barriers, moving beyond technical expertise to explore the foundational skills and business acumen needed to excel in today’s market. Jason explains the Emerging MSP model: a new type of Managed Service Provider that outsources operations to accelerate growth and scalability, focuses on the future for IT helpdesks and has some words of wisdom to offer when it comes to AI.

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An e-waste revolution
  • Posted on 16th October 2024 in Vendor by Phil Alsop

Jeff Borrman, CEO, Bioscope Technologies, explains the Bioleaching and Bio-refining processes it is developing at industrial scale for the sustainable recovery of base and precious metals from printed circuit boards (PCBs). Bioscope technology will replace traditional treatments that use high-temperature and chemical recovery and is as close to zero-emission as possible, without offsetting. The company is making a multimillion-pound investment in plant and machinery across its four UK PCB recovery and processing facilities as it anticipates a huge growth in industrial scale, sustainable recovery of precious metals.

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News

Inside the Race: Insights from Pax8’s Mission Briefing

From Red Bull Racing HQ, Pax8’s Mission Briefing explored a channel under pressure, where rising complexity and the rapid growth of AI are reshaping how MSPs operate and accelerating the shift toward managed...

Schneider Electric and NVIDIA advance AI data centre development

Schneider Electric collaborates with NVIDIA and AVEVA to develop new reference designs and AI capabilities for data centre infrastructure design.

SailPoint launches shadow AI remediation to secure unauthorised AI usage

SailPoint introduces a novel AI governance solution to monitor and control unauthorised AI tool usage within enterprises.

Enhancing enterprise efficiency with Project SnowWork

Snowflake introduces Project SnowWork, an AI platform aimed at accelerating workflows and supporting enterprise operations with embedded intelligence.

Expert Opinions

Taking the axe to data rot: clearing the path for custom organizational AI

By Rick Vanover, Vice President, Product Strategy at Veeam.

Why data centre cooling is becoming a channel decision in AI infrastructure

By Matt Roberts, VP of Sales, OptiCool Technologies.

Human-centred design: why evidence-led empathy is shaping the workplace

Neal Griffiths, Chief Experience Officer at Matrix Booking explores how human-centred design, underpinned by evidence and empathy, is redefining how organisations create flexible, inclusive and high-performing...

Are CFOs having to prioritise tech leadership?

By Philippe Omer Decugis, General Manager EMEA & SVP Sales, BlackLine.

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