NEWS
Customer experience key to Agilitas’s growth strategy

John Hayes-Warren, Agilitas’s Chief Revenue Officer, outlines the company’s plans to make Fiscal Year 2024 a ‘defining year’, with the focus very much on customer experience transformation, underpinned by the three core competencies of inventory assurance, professional services and smart logistics.

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Master Data Management – the essentials

Vincent Harmsen, SVP & Head of Europe at Reltio, explains the benefits of a cloud-native, SaaS Master Data Management solution, details the company’s recently introduced Velocity Packs, and offers some valuable advice to end users considering their Master Data Management options.

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The perfect partner delivers digital transformation success
  • Posted on 15th May 2023 in by Phil Alsop

Franck Morales, Vice President, Evolution Platform, Orange Business, discusses the importance of finding the right partner as a system integrator for digital transformation – outlining the knowledge and experience they provide to the end user, explaining why a successful digital transformation project starts with infrastructure, and shares some real-world examples of how the company has helped its customers with SASE and other technology solutions.

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Women in IT – Ann Schlemer, CEO of Percona

In the latest interview in our Women in IT series, Ann Schlemmer, CEO of Percona, explains how she moved from a career in banking, through some time away from work to concentrate on family life, and then returned to the workplace, joining the IT industry and the open source community. She has a wealth of experience and valuable insights to share when it comes to both equality and diversity.

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Women in the data centre industry – the BCS perspective

Jim Hart, CEO and Fay Visaya, Consultant, both at BCS, discuss the reasons behind the lack of women in the data centre industry at the current time and ways in which this inequality can be addressed - with both optimistic that the younger workforce generation is committed to creating a fully diverse workplace in the near future.

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White label, managed IT services for MSPs
  • Posted on 3rd May 2023 in by Phil Alsop

Alkesh Soneji, Sales Director at Infrassist, discusses the company’s technology portfolio, which covers Professional Services – IT automation, security and RMM – and Support Services, such as NOCs and helpdesks. He shares some great example of how Infrassist has helped MSP customers address various technology challenges.

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Addressing the challenges of storage for high performance applications
  • Posted on 3rd May 2023 in by Phil Alsop

Jeff Whitaker, VP, Marketing and Product Strategy at Panasas, discusses the findings of a recent survey which highlights the challenges associated with storage for high performance applications (both ‘traditional’ HPC and newer AI and ML-related ones). Skill levels, scalability, versatility, cost concerns – both CAPEX and OPEX – and storage management come under the spotlight.

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Zero Trust Authentication (ZTA) promises a password-less future

Jasson Casey, CTO, Beyond Identity, discusses the company’s development of Zero Trust Authentication, which looks set to be a key component of a wider, truly optimised enterprise Zero Trust Security solution. He emphasises that, while detection and response has a role to play, there needs to be a renewed focus on the prevention part of any meaningful cybersecurity strategy.

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Ebstar relies on Arcserve’s rapid and reliable backup and recovery

Nick Beeby, Owner and IT Consultant, Ebstar and Florian Malecki, Executive Vice President, Marketing, Arcserve, discuss how the MSP is relying on Arcserve storage solutions to provide a core backup and recovery service to many of its customers. They outline the many benefits it brings to SMBs as they seek to implement an optimised cyber resilience strategy.

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Spotlight on Women in IT: Bindu Upadhyay, Lead Service Designer at Mendix

Women working in the IT industry share their experiences – covering the opportunities they have had, the challenges they have had to overcome during their careers to date, and offering plenty of constructive thoughts and observations as to what improvements still need to be made when it comes to improving diversity within the workplace. Bindu Upadhyay, Lead Service Designer and founder of Gender Equity at Mendix (GEM)

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Managing the migration to managed services
  • Posted on 14th April 2023 in by Phil Alsop

Rakesh Parbhoo, CTO at Westcon-Comstor, discusses the challenges and opportunities for VARs as they seek to move more towards a subscription/recurring revenue model, outlined in the company’s recent Navigating the Shift report, and explains how the right distributor can help not just to manage this process, but also to add significant value to channel businesses and their customers along the way.

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Helping to secure the Channel cybersecurity opportunity
  • Posted on 4th April 2023 in by Phil Alsop

Dor Eisner, Guardz Co-Founder and CEO, explains how the ‘commoditisation’ of cyber attacks has left SMEs particularly vulnerable, and how MSPs, using Guardz all-in-one cybersecurity solution, can provide the necessary protection for these end users.

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News

Intelliworx, a leading global IT managed services provider, has unveiled its predictions for the UK IT channel in 2025, highlighting the pivotal role managed service providers (MSPs) will play in driving...
New DMARC Manager simplifies the set-up and management of DMARC policies for companies with multiple domains.
Nasuni has launched an enhanced Partner Program, designed to offer a more robust and supportive framework for its growing community of global technology partners and resellers. The program introduces a tiered...
Complete cloud repository data security enables customers to securely leverage the cloud for business agility.

Expert Opinions

By Richard Eglon, CMO, Nebula Global Services.
By Oliver Feiler, Head of Global Alliances and Strategic Partnerships EMEA, Nozomi Networks and Mick Cassell, Operational Technology (OT) Cyber Security Product Manager, BT Group.
By Kashif Nazir, Technical Manager at Cloudhouse.