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Videos

NEWS
Why collaboration is driving innovation in the future of IT services
  • Posted on 27th March 2026 in Vendor by Phil Alsop

Dan Wensley, CEO of the Global Technology Industry Association (GTIA), discusses how MSPs must collaborate as AI adoption accelerates across the industry. He explains why community, peer learning, and open knowledge-sharing are critical to keeping pace with change, helping providers manage risk and continue delivering real value in the evolving IT landscape.

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NEWS
Elevating MSP support: becoming trusted advisors in a complex IT landscape

Antoine Jebara, Co-Founder and GM of Channel & Alliances at JumpCloud, explores how managed service providers can move beyond transactional roles to become true business partners. He dives into practical strategies for helping clients adopt AI, streamline workflows, unify identity and device management, and balance security with productivity in increasingly hybrid and complex environments.

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Beyond generative AI: agentic workflows in the MSP security stack
  • Posted on 25th March 2026 in Vendor by Phil Alsop

In this interview, Doni Brass, VP of Products at Guardz, breaks down how Guardz is helping MSPs fight back against increasingly accessible cybercrime with automation, unified tools, and AI-powered triage. He shares insights on why fragmented security is failing, how MSPs can scale without drowning in complexity, and how the shift from generative AI to agentic, autonomous workflows is reshaping modern cybersecurity.

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NEWS
AI in action: applying probabilistic thinking to enterprise workflows
  • Posted on 20th March 2026 in Vendor by Phil Alsop

Andy MacMillan, CEO of Alteryx, explores how organisations can scale AI effectively by empowering business analysts to work with data and probabilistic insights. He discusses building trust in AI outputs and integrating generative AI into workflows. He also highlights modernising legacy systems while keeping processes both visible and auditable.

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NEWS
From optional to essential: why email authentication is now a business priority
  • Posted on 18th March 2026 in Vendor by Phil Alsop

In this conversation, Mike Anderson, Global Channels Director at EasyDMARC, explains why DMARC has shifted from an optional best practice to a critical requirement for modern organisations. He shares how EasyDMARC helps MSPs simplify complex email authentication, improve deliverability, and turn domain security into a scalable, recurring service opportunity.

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NEWS
Building trusted partnerships in the channel: AI, culture and the future of MSPs
  • Posted on 11th March 2026 in Vendor by Phil Alsop

In this conversation, Sam Lambert, EMEA Channel Director at Gigamon, and Richard Betts, Founder and CEO of Vizst Technology, share candid insights into how AI is reshaping security operations. They explore what it really takes to move beyond tool sprawl, how organisations can practically embed AI education across teams, and how strong culture, alignment and genuine trust between vendors and MSPs turn collaboration into meaningful security outcomes.

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NEWS
Edge observability takes centre stage

Arturo Oliver, Sr. Director of Market Strategy & Analyst Relations at ScienceLogic, discusses why the edge is becoming the new frontier for observability- and what that shift means for enterprises trying to operate safely, intelligently, and at scale. Arturo highlights the key drivers behind edge observability, explains how organisations can leverage observability at the edge to extract actionable intelligence from fragmented edge telemetry, and why it is becoming foundational for autonomous, distributed systems.

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NEWS
Why getting AI right matters more than getting there first: lessons in automation culture and service delivery
  • Posted on 9th March 2026 in Vendor by Phil Alsop

In this interview, Dr. Brian Luckey, Chief Information Officer, and Kris Laskarzewski, Chief Transformation Officer at Integris, discuss the realities of embedding AI into a services business. From 'fail fast' experimentation and internal testing to the impact on employee morale, client experience, and collaboration, they share how Integris is balancing innovation with human expertise.

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NEWS
Backup storage architecture security and scale insights from ExaGrid
  • Posted on 9th March 2026 in Partner by Phil Alsop

In this conversation, Bill Andrews, President and CEO of ExaGrid, discusses how Tiered Backup Storage is helping MSPs improve performance, strengthen ransomware protection, and scale efficiently. He explains how ExaGrid’s architecture is designed for large backup workloads, built-in security features like tiered air gaps and AI-powered threat detection, and long-term cost predictability to support growing MSP environments.

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NEWS
From firefighting to frameworks: Helping MSPs scale with operational maturity

In this interview, Devang Mehta, Co-Founder & Director of Operations and Customer Success at Infrassist, explains how MSPs can move beyond reactive operations to build structured, scalable frameworks for growth. He shares how automation frees engineers to focus on higher-value strategic initiatives that drive customer success and long-term growth.

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NEWS
The rise of multi-signal MDR in the age of tool sprawl and identity-driven threats

In this interview, Phil Skelton, Senior Director of International Sales at eSentire, explores why modern defence demands multi-signal MDR that correlates identity, endpoint, cloud, network, and vulnerability data to stop full attack chains. From alert fatigue and tool sprawl to agentic AI-powered investigations and partner co-delivery models, Phil shares how eSentire is reshaping MDR around measurable business outcomes.

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NEWS
Inside Portnox’s global channel launch and passwordless NAC strategy
  • Posted on 26th February 2026 in Partner by Phil Alsop

In this interview, Kristen Knight, newly appointed VP of Channel Sales at Portnox, discusses the launch of the company’s global partner programme and its cloud-native, passwordless approach to network access control. She outlines how the company aims to address credential-based risk, streamline NAC deployment, and support partners through hands-on enablement and ROI-focused tools.

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News

Addressing OT downtime: financial impact and state of cybersecurity

New research highlights the financial impact of OT downtime in UK critical infrastructure, alongside ongoing challenges in incident remediation.

Ci Distribution introduces Podloc to UK market

Ci Distribution partners with Podloc, enhancing UK resellers' access to advanced device management solutions.

CyrusOne breaks ground on first Italian data centre

A major milestone in bringing world-class data centre capacity to Milan that also delivers wider long-term benefits to the citizens of Segrate and the Lombardy region.

Veeam recognised in Gartner Peer Insights for data protection platforms

Veeam Software is recognised for its position in data protection, bringing together data resilience, security, and AI governance capabilities in 2026.

Expert Opinions

Turning AI Governance into a Scalable Advisory Opportunity

By Roy Azoulay, Co-founder, Chief Information & AI Officer at Cynomi.

Regional data sovereignty in the age of AI: navigating the power of freedom and regulation to deliver maximum value for enterprises

By Paul Speciale, CMO, Scality.

The sovereignty gap UK organisations can no longer afford to ignore

By Chris Carreiro, Chief Technology Officer, Park Place Technologies.

5 Critical Security Mistakes Developers Still Make in 2026

Even in 2026, insecure code often stems from time pressure and simple mistakes rather than intent. This guide outlines five common software security pitfalls, how to identify them, and how to fix them before...

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