NEWS
Bringing order to network security in a multi-cloud era
  • Posted on 31st March 2026 in by Phil Alsop

In this interview, Gal Yosef, Director of Solution Engineering at AlgoSec, discusses how AI is reshaping both cyber threats and defences, and why visibility, policy enforcement and operational discipline are becoming critical. He also explores the shift towards cloud firewall consolidation, security-led cloud selection, and how organisations are moving from fragmented tools to unified network security management.

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Human spirit, strategy, and interaction: fuelling growth and connection in the channel
  • Posted on 27th March 2026 in by Phil Alsop

Nancy Hammervik, Chief Channel Officer at GTIA, shares insights from 40 years in the tech channel. She explains how community, mentorship, and a “member-first” mindset drive real impact in the industry. Nancy also explores AI’s transformative potential, how it can solve business challenges, enhance work-life balance, and create new opportunities for growth and innovation.

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Why collaboration is driving innovation in the future of IT services
  • Posted on 27th March 2026 in by Phil Alsop

Dan Wensley, CEO of the Global Technology Industry Association (GTIA), discusses how MSPs must collaborate as AI adoption accelerates across the industry. He explains why community, peer learning, and open knowledge-sharing are critical to keeping pace with change, helping providers manage risk and continue delivering real value in the evolving IT landscape.

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NEWS
Elevating MSP support: becoming trusted advisors in a complex IT landscape

Antoine Jebara, Co-Founder and GM of Channel & Alliances at JumpCloud, explores how managed service providers can move beyond transactional roles to become true business partners. He dives into practical strategies for helping clients adopt AI, streamline workflows, unify identity and device management, and balance security with productivity in increasingly hybrid and complex environments.

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NEWS
Beyond generative AI: agentic workflows in the MSP security stack
  • Posted on 25th March 2026 in by Phil Alsop

In this interview, Doni Brass, VP of Products at Guardz, breaks down how Guardz is helping MSPs fight back against increasingly accessible cybercrime with automation, unified tools, and AI-powered triage. He shares insights on why fragmented security is failing, how MSPs can scale without drowning in complexity, and how the shift from generative AI to agentic, autonomous workflows is reshaping modern cybersecurity.

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NEWS
AI in action: applying probabilistic thinking to enterprise workflows
  • Posted on 20th March 2026 in by Phil Alsop

Andy MacMillan, CEO of Alteryx, explores how organisations can scale AI effectively by empowering business analysts to work with data and probabilistic insights. He discusses building trust in AI outputs and integrating generative AI into workflows. He also highlights modernising legacy systems while keeping processes both visible and auditable.

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NEWS
From optional to essential: why email authentication is now a business priority
  • Posted on 18th March 2026 in by Phil Alsop

In this conversation, Mike Anderson, Global Channels Director at EasyDMARC, explains why DMARC has shifted from an optional best practice to a critical requirement for modern organisations. He shares how EasyDMARC helps MSPs simplify complex email authentication, improve deliverability, and turn domain security into a scalable, recurring service opportunity.

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Building trusted partnerships in the channel: AI, culture and the future of MSPs
  • Posted on 11th March 2026 in by Phil Alsop

In this conversation, Sam Lambert, EMEA Channel Director at Gigamon, and Richard Betts, Founder and CEO of Vizst Technology, share candid insights into how AI is reshaping security operations. They explore what it really takes to move beyond tool sprawl, how organisations can practically embed AI education across teams, and how strong culture, alignment and genuine trust between vendors and MSPs turn collaboration into meaningful security outcomes.

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NEWS
Edge observability takes centre stage

Arturo Oliver, Sr. Director of Market Strategy & Analyst Relations at ScienceLogic, discusses why the edge is becoming the new frontier for observability- and what that shift means for enterprises trying to operate safely, intelligently, and at scale. Arturo highlights the key drivers behind edge observability, explains how organisations can leverage observability at the edge to extract actionable intelligence from fragmented edge telemetry, and why it is becoming foundational for autonomous, distributed systems.

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Why getting AI right matters more than getting there first: lessons in automation culture and service delivery
  • Posted on 9th March 2026 in by Phil Alsop

In this interview, Dr. Brian Luckey, Chief Information Officer, and Kris Laskarzewski, Chief Transformation Officer at Integris, discuss the realities of embedding AI into a services business. From 'fail fast' experimentation and internal testing to the impact on employee morale, client experience, and collaboration, they share how Integris is balancing innovation with human expertise.

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NEWS
Backup storage architecture security and scale insights from ExaGrid
  • Posted on 9th March 2026 in by Phil Alsop

In this conversation, Bill Andrews, President and CEO of ExaGrid, discusses how Tiered Backup Storage is helping MSPs improve performance, strengthen ransomware protection, and scale efficiently. He explains how ExaGrid’s architecture is designed for large backup workloads, built-in security features like tiered air gaps and AI-powered threat detection, and long-term cost predictability to support growing MSP environments.

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NEWS
From firefighting to frameworks: Helping MSPs scale with operational maturity

In this interview, Devang Mehta, Co-Founder & Director of Operations and Customer Success at Infrassist, explains how MSPs can move beyond reactive operations to build structured, scalable frameworks for growth. He shares how automation frees engineers to focus on higher-value strategic initiatives that drive customer success and long-term growth.

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News

Cynomi has enhanced its platform with AI Insights and co-worker Agents, aimed at supporting cybersecurity service delivery for MSPs and MSSPs.
Dale Harding has joined Salute to lead strategic expansion in data centre lifecycle services, as the company continues to develop its capabilities amid growing demand driven by AI.
ZincFive has launched a NiZn Retrofit Kit designed for use in existing data centre UPS battery systems.
Cloudera has announced updates to its hybrid data and AI platform aimed at supporting enterprise data environments.

Expert Opinions

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By Roy Azoulay, Co-founder, Chief Information & AI Officer at Cynomi.