Digital Newsletter
Each week our editor Phil Alsop rounds up the most popular articles, videos and expert opinions. We compile this into a Digital Newsletter and send it straight to your inbox every week.
Digital Magazines
We'll let you know each time a new edition of MSP Channel Insights is released so that you're always kept up-to-date with the latest and greatest news and press releases.
Video Magazines
The MSP Channel Insights Video magazine contains the latest Zoom interviews with experts in the industry.
Dan Dulac, Extreme Networks’ VP of Solutions Strategy, discusses the recently launched Extreme Platform ONE™ for Managed Service Providers (MSPs). Built on a unique AI-driven multi-tenant architecture, consumption-based billing, and poolable licensing, the new solution is designed to deliver unmatched flexibility, simplicity, and cost savings, enabling MSPs to manage customers at scale.
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Mike Hoy, CTO, Pulsant, outlines some of the end user uncertainties related to cloud - discussing network connectivity, data sovereignty and data migration concerns. With AI set to ask further cloud questions, Mike explains how Pulsant’s recently launched Pulsant Private Cloud solution could just be the answer for many UK-based organisations, as well as how the planned acquisition of two further UK data centres enhances the company’s platformEDGE strategy.
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Aaron Rees, Senior Vice President, AWS Business at Westcon-Comstor and CEO, Rebura discusses how the channel is poised to grasp the huge growth opportunities presented by the cloud market, but faces certain gaps around skills, capabilities and expertise. He also explains how distributors can support, enable and empower partners in pursuit of these aims by harnessing and deploying their own cloud expertise.
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Vivek Behl, Vice President, Strategy at WalkMe, discusses the findings of the company’s annual report, The State of Digital Adoption 2025, Special AI Edition. This year’s report focuses on AI adoption in the enterprise and highlights an alarming disconnect - while 79% of executives express confidence in meeting their AI transformation goals, only 28% of employees feel adequately trained and only 25% report being able to use AI to work more efficiently.
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John Paglicua, President and CEO at N-able, discusses the findings of the recently published second annual MSP Horizons Report in partnership with leading channel analyst firm, Canalys. The report reveals a sharp projected uptick for managed services growth driven by a number of key factors, including the maturity of cybersecurity services and the increasingly successful “MSP 3.0” model underscoring the importance of focusing on long-term opportunities vs. short-term wins to drive both scalability and profitability. John covers other key focus areas for MSPs including AI, risk management and compliance, cloud and vertical specialisation.
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Bill Andrews, ExaGrid President and CEO, addresses many of the misconceptions around the cost of different backup storage options, with many end users struggling to understand the long-term costs associated with CAPEX, Lease, Subscription, Consumption and the Public Cloud models. While most end users are embracing a hybrid IT model, where cost is one important factor among others (such as flexibility, scalability, security, speed of deployment and compliance), Bill cautions that, without a true understanding of backup storage lifecycle costs as part of their overall decision-making process, end users may well make a very expensive mistake. He also gives a ‘bonus’ preview of what to expect from ExaGrid during 2025.
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Emma Irwin, Director of Sales Engineering at Dataiku, the company’s recently published annual trends report, “5 GenAI Trends for 2025: Beware the AI Agent Reckoning,” highlighting five transformative trends that will shape the enterprise AI landscape. The report focuses on the next frontier of generative AI (GenAI): the game-changing rise of AI agents and their potential to deliver a transformative impact on enterprises worldwide. Topics covered include AI investment and ROI, data privacy and governance, the LLM ‘mess’ and upskilling the workforce.
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Nathan Parks, Sr Specialist, Research at Gartner, discusses the findings of its recent survey, which found that only 14% of security leaders successfully balance data security and business objectives. Nathan explores the reasons as to why this situation exists and shares Gartner’s five recommendations to help ensure that security and risks managers can help organisations successfully achieve both data protection and business enablement goals.
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Kelly Hiscoe, Senior Director, Global Partner Programs and Experience and Tim Goodwin, Director International Channel Partnerships, both at Rapid7, explain how the company has developed and launched a new PACT Partner Program to equip partners with tools, training, and resources to meet the expanding security needs of customers in an increasingly complex global threat landscape. Key elements of the new program include a Modernised Partner Portal, Tailored Engagement Programs and Specialisations and an all-new Partner Training Academy.
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Gary Pica, Founder, TruMethods, a Kaseya Company, discusses the findings of Kaseya’s 2025 State of the MSP Industry Look Ahead: Trends, Growth and Strategies for Success report. While MSPs have many opportunities to increase their profitability thanks to solutions focusing on cybersecurity, reducing complexity, automation and AI and cloud, alongside maximising managed services and co-managed IT services, a majority of them have perhaps yet to understand how best to achieve the balance required between educating their customers and selling to them.
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Craig Patterson, recently appointed Global Channel Chief at Exabeam, discusses his new role as he leads will lead efforts to drive innovation and collaboration within the channel ecosystem, enhance go-to-market strategies, and expand the company's footprint through strategic partnerships. Craig is joined by James Anderson, VP International Channels at Exabeam, to discuss the company’s recent technology announcements and the growing AI security challenge – and how Exabeam’s security analytics and SIEM solutions can help organisations to develop a Zero Trust for AI strategy.
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Jairo Fraile, vice president of global partner sales at Sectigo, discusses the company’s recently introduced cybersecurity innovations – the CaaS subscription-based certificate management solution, which revolutionises how partners manage and monetise digital certificates, empowering them to automate and future proof their customers’ businesses; and Sectigo PQC Labs, which addresses today's urgent need for a quantum-safe, practical and scalable platform to test, validate and support an organisation’s safe transition to quantum-resistant cryptography.
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