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NEWS
The shift from MSP to MIP: unlocking a new wave of intelligent businesses
  • Posted on 15th April 2026 in Partner by Phil Alsop

Phylip Morgan, Senior Vice President, Marketplace & Channel Expansion at Pax8, explores the shift from Managed Service Providers to Managed Intelligence Providers and what it means for the future of the channel. Phylip discusses how AI, automation, and a changing mindset are driving the rise of new types of companies built for an intelligence-led era, reshaping how value is delivered across the ecosystem.

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NEWS
Overlay and underlay convergence in modern networking and security

Luca Simonelli, Senior Vice President Channel & Global Alliances at GCX, explains the move toward converging underlay and overlay models, and how this is shaping unified networking and security delivery. He also discusses the role of cloud, managed service providers, and evolving customer demands for simpler, end-to-end accountability.

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NEWS
Cutting through tool sprawl and burnout with a unified platform
  • Posted on 9th April 2026 in Partner by Phil Alsop

Greg Gyves, Director of Global MSP & GSI at TeamViewer, explores the real operational pressures MSPs are dealing with. He highlights expanding service boundaries, rising complexity, and the constant push to do more with less. He explains how too many disconnected tools are driving inefficiency and burnout, and why a unified platform can help simplify operations without sacrificing capability. From embedding security and automation into everyday workflows to using AI more practically, he shows how MSPs can streamline delivery and achieve more consistent, scalable service.

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NEWS
Webex launch at Gamma: a partner-led approach explained
  • Posted on 7th April 2026 in Vendor by Phil Alsop

In this interview, Will Morey, Managing Director at Gamma, discusses the company’s Webex launch, including how a partner-led pre-launch shaped the offering, the influence of MSP demand, and how the platform supports subscription-based services, ongoing development, and integration within Gamma’s wider ecosystem. He also shares his perspective on UCaaS and the importance of simplifying industry language for end users.

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NEWS
Why cybersecurity is no longer just technical: the rise of human risk management
  • Posted on 1st April 2026 in Vendor by Phil Alsop

In this interview, Aaron Watts, Chief Channel Officer at usecure, explains why people, not just technology, are now the primary target for cyberattacks. He explores how MSPs can balance automation with personalised training, tackle compliance challenges, and turn human risk into a measurable, manageable layer of modern security.

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NEWS
From remote access to real control: how MSPs are rethinking security and operations
  • Posted on 31st March 2026 in Distributor by Phil Alsop

In this interview, Francisco Ordillano, Founder (DE) & Founding Partner (UK) at CyberPlus, discusses why secure remote access has become a critical control point for modern organisations. He explores how partnerships, evolving platforms, and real-world use cases are helping MSPs address complexity, improve visibility, and adapt to increasingly distributed IT and operational environments.

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NEWS
Bringing order to network security in a multi-cloud era
  • Posted on 31st March 2026 in Vendor by Phil Alsop

In this interview, Gal Yosef, Director of Solution Engineering at AlgoSec, discusses how AI is reshaping both cyber threats and defences, and why visibility, policy enforcement and operational discipline are becoming critical. He also explores the shift towards cloud firewall consolidation, security-led cloud selection, and how organisations are moving from fragmented tools to unified network security management.

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NEWS
Human spirit, strategy, and interaction: fuelling growth and connection in the channel
  • Posted on 27th March 2026 in Vendor by Phil Alsop

Nancy Hammervik, Chief Channel Officer at GTIA, shares insights from 40 years in the tech channel. She explains how community, mentorship, and a “member-first” mindset drive real impact in the industry. Nancy also explores AI’s transformative potential, how it can solve business challenges, enhance work-life balance, and create new opportunities for growth and innovation.

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NEWS
Why collaboration is driving innovation in the future of IT services
  • Posted on 27th March 2026 in Vendor by Phil Alsop

Dan Wensley, CEO of the Global Technology Industry Association (GTIA), discusses how MSPs must collaborate as AI adoption accelerates across the industry. He explains why community, peer learning, and open knowledge-sharing are critical to keeping pace with change, helping providers manage risk and continue delivering real value in the evolving IT landscape.

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NEWS
Elevating MSP support: becoming trusted advisors in a complex IT landscape

Antoine Jebara, Co-Founder and GM of Channel & Alliances at JumpCloud, explores how managed service providers can move beyond transactional roles to become true business partners. He dives into practical strategies for helping clients adopt AI, streamline workflows, unify identity and device management, and balance security with productivity in increasingly hybrid and complex environments.

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NEWS
Beyond generative AI: agentic workflows in the MSP security stack
  • Posted on 25th March 2026 in Vendor by Phil Alsop

In this interview, Doni Brass, VP of Products at Guardz, breaks down how Guardz is helping MSPs fight back against increasingly accessible cybercrime with automation, unified tools, and AI-powered triage. He shares insights on why fragmented security is failing, how MSPs can scale without drowning in complexity, and how the shift from generative AI to agentic, autonomous workflows is reshaping modern cybersecurity.

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NEWS
AI in action: applying probabilistic thinking to enterprise workflows
  • Posted on 20th March 2026 in Vendor by Phil Alsop

Andy MacMillan, CEO of Alteryx, explores how organisations can scale AI effectively by empowering business analysts to work with data and probabilistic insights. He discusses building trust in AI outputs and integrating generative AI into workflows. He also highlights modernising legacy systems while keeping processes both visible and auditable.

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News

Immersion Cooling: From Niche Concept to Data Center

Data centre workloads driven by AI, HPC, and edge computing are increasing thermal demands, prompting renewed interest in immersion cooling approaches.

Tendfor 3.20 aims to enhance Microsoft Teams for customer conversations

Tendfor introduces version 3.20 to enhance customer interactions via Microsoft Teams, aiming for seamless, efficient, and AI-driven communication management.

Cyber Espionage and AI threats permeate technology market

An examination of the recent targeted efforts by global adversaries to exploit AI developments within technology firms.

N-able reveals Empower 2027 and new global event series

N-able announces Empower 2027 and its Empower on the Move series, aiming to broaden global participation and deepen strategic industry engagement.

Expert Opinions

Q&A with Jonathan Hassell, Vice President at O’Reilly: Why AI Won’t Replace Management, It Will Redefine It

Exclusive Q&A with Jonathan Hassell, Vice President of Content & Editorial at O’Reilly, exploring how AI is reshaping management, accountability, and the future of work.

Why scaling AI is proving harder than launching it

Mike Fry, Infrastructure Data & Security Solutions Director at Logicalis UKI, discusses why many organisations are discovering that while launching AI is relatively straightforward, scaling it across the...

Technician to leader: The art of letting go

In an exclusive podcast discussion, Craig Sharp, Owner and Founder of Abussi, shares his journey from hands-on IT technician to business leader, highlighting how growth requires letting go of day-to-day tasks...

The next constraint on AI infrastructure - water?

By Moorthy Palanivelu, Regional Sales Manager, Envirogen.

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