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Videos

NEWS
From compliance to competitive advantage: the AI governance and cyber risk opportunity for MSPs
  • Posted on 25th February 2026 in Partner by Phil Alsop

In this in-depth conversation, Roy Azoulay, Co-founder and CIO of Cynomi, and Phil Bindley, Field CISO at Intercity Technology, explore how MSPs and MSSPs can turn regulatory compliance, AI governance, and cyber risk management into scalable, revenue-generating services. They discuss NIS2 expansion, Cyber Essentials, supply chain pressure, and why AI governance is fast becoming a board-level priority.

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NEWS
Partner enablement, AI services, and lessons from Alteryx’s McLaren partnership
  • Posted on 23rd February 2026 in Partner by Phil Alsop

Rishi Kapoor, WW Partner Sales Engineering Leader at Alteryx, shares how Alteryx One and the Partner SE model enable MSPs to transition from infrastructure management to high-value data and AI services. From the McLaren partnership to AI-ready workflows and repeatable data kits, Rishi shares practical lessons for MSPs. He also explores strategies for partner-led growth, achieving measurable business outcomes, and future trends shaping the UK channel.

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NEWS
From SLAs to XLAs: why outcomes will define the next era of connectivity
  • Posted on 23rd February 2026 in Partner by Phil Alsop

In this interview, Lorenzo Romano, CEO of GCX, explores the shift from traditional Service Level Agreements to Experience Level Agreements and what it means for MSPs delivering managed connectivity. He discusses the move towards measuring value through real-world outcomes rather than technical processes alone, and outlines how providers can evolve their service models to stay competitive in a changing market.

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NEWS
MSP growth, AI adoption, and generational shifts in buying
  • Posted on 16th February 2026 in Partner by Phil Alsop

Greg Jones, SVP of MSP Success at Kaseya, discussed the TruPeer initiative and its role in supporting MSPs. He also addressed SMB IT growth, AI adoption, sustainability, and the influence of Gen Y and Gen Z buyers on service delivery and decision-making.

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NEWS
From PSTN switch-off to MSP opportunity
  • Posted on 10th February 2026 in Partner by Phil Alsop

Will Morey, Managing Director at Gamma, explains why PSTN migration is a scale problem for MSPs, not a technical one. He shows how structured journeys, partner support, and integrated platforms turn forced change into momentum — and why SMBs benefit more from clarity and strong foundations like security, governance, and resilience than from ever more flashy new technologies.

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NEWS
Levelling the playing field: Cisco 360 insights for smaller partners
  • Posted on 6th February 2026 in Partner by Phil Alsop

Steven Heinsius, Vice President of Product Management & Marketing EMEA, explains what sets the new Cisco 360 program apart for MSPs. He highlights how it enables outcome-driven managed services and shares trends and innovations shaping the future of the MSP ecosystem.

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NEWS
From MSP to MIP: The Rise of Agentic AI in the channel
  • Posted on 5th February 2026 in Partner by Phil Alsop

In this interview, Eric Mink, VP of AI Adoption, shares how MSPs can turn AI curiosity into structured, billable services. He explores commercialisation strategies, vertical specialisation, and building scalable IP.

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NEWS
AI-Enhanced Security and Incident Response for MSPs
  • Posted on 29th January 2026 in Partner by Phil Alsop

In this interview, Dave Baggett, SVP/GM Security Suite at Kaseya, discusses how MSPs can tackle rising complexity, manage vendor sprawl, and stay ahead of high-impact incidents. We explore Kaseya’s unified platform strategy, the role of AI in security and automation, and how MSPs can guide SMBs safely into an AI-driven future.

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NEWS
“Paranoid” Security, AI Risks, and the Future of MSSPs
  • Posted on 21st January 2026 in Partner by Phil Alsop

Martin Jakobsen, Founder and Director of Cybanetix, explains how his team takes a “paranoid” security approach, using AI, automation, and analyst training to proactively detect threats. He discusses why standard cookie-cutter MSSP services often fall short for protecting critical enterprise systems and highlights the challenges and emerging risks of AI adoption.

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NEWS
Empowering MSPs to Combine Human Expertise with CISO Insights

Erin McLean, CMO at Cynomi, explains how MSPs can use embedded CISO intelligence to manage enterprise-wide cybersecurity programs. She discusses translating technical controls into business outcomes, engaging non-technical stakeholders, and empowering teams to deliver consistent, high-value services without replacing in-house expertise.

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NEWS
Why Proactive Cybersecurity Is Non-Negotiable for MSPs
  • Posted on 16th January 2026 in Vendor by Phil Alsop

In this conversation, ESET UK Country Manager, Matt Knell, discusses why MSPs must move beyond basic endpoint protection and adopt a layered, proactive security approach. He shares practical insights on MDR adoption, addressing skills gaps, and how MSPs can turn cybersecurity into a trust-building, revenue-driving service.

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NEWS
Agentic AI, Data Security and Enterprise Productivity in 2026
  • Posted on 16th January 2026 in Vendor by Phil Alsop

Softcat’s Dean Gardner (Technology Director) and Adam Harding (Head of OCTO) unpack the findings of the organisation's latest Business Tech Report. From agentic AI and ransomware resilience to sustainability and geopolitics, they reveal what will truly define technology decisions in 2026. https://www.softcat.com/content-hub/business-tech-report-2025

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News

Cloudera updates hybrid data and AI platform capabilities

Cloudera has announced updates to its hybrid data and AI platform aimed at supporting enterprise data environments.

WatchGuard Technologies launches new endpoint security portfolio

WatchGuard Technologies has launched a new endpoint security portfolio that introduces changes to traditional EDR licensing models.

BMC announces AI enhancements for mainframe tools

BMC Software has introduced AI-driven capabilities in its mainframe tools, aimed at supporting operations, addressing skills gaps, and assisting application management.

SonicWall reveals 2026 Cyber Protect Report

SonicWall's latest report identifies the 'Seven Deadly Sins of Cybersecurity', focusing on protection outcomes crucial for small and medium-sized businesses (SMBs).

Expert Opinions

Resolving the chicken and the egg of cyber-security

By Graham Jarvis, Freelance Business and Technology Journalist

Cyber insurance is an MSP growth tool: most of the channel is still treating it as a cost

By Ryan Windt, Head of Growth Marketing at SeedPod Cyber.

How Channel Partners are Managing Overconfidence in AI Controls

By Ryan Davis, Channel Account Manager at CultureAI.

Why SOC alert fatigue has become a systemic UK cyber risk

By Brett Candon, VP International, Dropzone AI.

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