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NEWS
Inside Inforcer’s view on MSP evolution in the Microsoft AI and security era
  • Posted on 22nd April 2026 in Partner by Phil Alsop

In this interview, Jack Cooke, Senior Director of Global Partner Programs at Inforcer, discusses how MSPs are evolving in response to AI, security and the growing complexity of the Microsoft ecosystem. He explores the shift towards consolidation, compliance-led security, and service-based models that help partners simplify delivery and scale effectively. Cooke also shares how modern partner programs must go beyond rebates to deliver real operational value and enable MSP differentiation.

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NEWS
AI tools to digital employees: why traditional security models are falling behind
  • Posted on 22nd April 2026 in Distributor by Phil Alsop

As AI tools evolve into a rapidly growing digital workforce, organisations are being forced to rethink how they secure them. In this conversation, Steve Wilson, Chief AI Officer at Exabeam, explains why AI agents should be treated like employees with identities, access controls, and oversight, and why the future of cybersecurity lies in human-agent teams rather than fully autonomous SOCs.

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NEWS
Turning data governance into AI readiness for enterprise adoption
  • Posted on 20th April 2026 in Partner by Phil Alsop

In this interview, Melanie Douglas, Sales Manager EMEA & Global Partner Program Manager, discusses how the company is evolving its Microsoft 365 migration expertise into AI readiness, governance, and Copilot enablement. She explores how organisations can better manage data security and governance to ensure successful AI adoption at scale. The conversation also highlights how MSPs can turn AI readiness into a scalable advisory and revenue-generating service.

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NEWS
Managed services shifting from reactive support to value-driven cloud operations
  • Posted on 20th April 2026 in Partner by Phil Alsop

In this interview, Josh Ewing, VP of eNlighten Managed Services at Namos Solutions, discusses how managed services are evolving beyond traditional break-fix models towards value-led, outcome-focused delivery. He explores the growing role of AI and automation in improving efficiency and client experience. He also explains how XLAs and VLAs are helping organisations drive measurable business value across Oracle environments.

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NEWS
Building IT services that scale with customer expectations
  • Posted on 15th April 2026 in Partner by Phil Alsop

Daniel Reeves, CEO of The Computer Clinic Bicester, shares how the business has evolved from its roots into a modern IT services provider supporting both consumers and organisations. He discusses shifting customer expectations, the growing importance of cloud and cybersecurity, and how partnerships with Pax8 are helping to expand capabilities and deliver more scalable, resilient services.

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NEWS
Why AI isn’t one size fits all for MSPs and their growth journey
  • Posted on 15th April 2026 in Partner by Phil Alsop

Pete Hughes, Founder and Managing Director of Zalara Tech, shares how building a business in the age of AI shapes growth and delivery, and why success depends on understanding that AI is never a one-size-fits-all solution. He discusses working with organisations to map processes, identify the right problems to solve, and apply the right technology, alongside how the partnership with Pax8 supports Zalara’s go-to-market strategy and scalable, cloud-driven services.

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NEWS
The new reality of ransomware and supply chain attacks
  • Posted on 15th April 2026 in Partner by Phil Alsop

Mostyn Thomas, Senior Director of Security EMEA at Pax8, breaks down how ransomware is evolving, what the new Cyber Essentials standards mean in practice, why attackers are increasingly targeting supply chains. He also explores how partners can stay ahead by building more resilient, real-world security strategies.

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NEWS
AI deep dive: from early lessons to an agentic future
  • Posted on 15th April 2026 in Partner by Phil Alsop

Andy, Data & AI Director at Pax8, explores what the agentic inflection point means in practice and how AI is moving beyond experimentation into real-world application. He breaks down the 'empty box' approach to AI, the role of enablement through initiatives like the Pax8 Academy, and how the idea of a hybrid workflow is evolving as data and AI become central to how partners deliver value.

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NEWS
The shift from MSP to MIP: unlocking a new wave of intelligent businesses
  • Posted on 15th April 2026 in Partner by Phil Alsop

Phylip Morgan, Senior Vice President, Marketplace & Channel Expansion at Pax8, explores the shift from Managed Service Providers to Managed Intelligence Providers and what it means for the future of the channel. Phylip discusses how AI, automation, and a changing mindset are driving the rise of new types of companies built for an intelligence-led era, reshaping how value is delivered across the ecosystem.

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NEWS
Overlay and underlay convergence in modern networking and security

Luca Simonelli, Senior Vice President Channel & Global Alliances at GCX, explains the move toward converging underlay and overlay models, and how this is shaping unified networking and security delivery. He also discusses the role of cloud, managed service providers, and evolving customer demands for simpler, end-to-end accountability.

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NEWS
Cutting through tool sprawl and burnout with a unified platform
  • Posted on 9th April 2026 in Partner by Phil Alsop

Greg Gyves, Director of Global MSP & GSI at TeamViewer, explores the real operational pressures MSPs are dealing with. He highlights expanding service boundaries, rising complexity, and the constant push to do more with less. He explains how too many disconnected tools are driving inefficiency and burnout, and why a unified platform can help simplify operations without sacrificing capability. From embedding security and automation into everyday workflows to using AI more practically, he shows how MSPs can streamline delivery and achieve more consistent, scalable service.

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NEWS
Webex launch at Gamma: a partner-led approach explained
  • Posted on 7th April 2026 in Vendor by Phil Alsop

In this interview, Will Morey, Managing Director at Gamma, discusses the company’s Webex launch, including how a partner-led pre-launch shaped the offering, the influence of MSP demand, and how the platform supports subscription-based services, ongoing development, and integration within Gamma’s wider ecosystem. He also shares his perspective on UCaaS and the importance of simplifying industry language for end users.

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News

BCS Consultancy's expansion in Africa

BCS Consultancy expands its global reach with a new office in Cape Town, aiming to strengthen local expertise amidst rising data centre demands in Africa.

Vusion expands partnership with JYSK for store modernisation and cloud transformation

Vusion and JYSK enhance their collaboration, moving towards a cloud-based platform for store modernisation across Europe.

The AI governance imperative: balancing adoption with security and cost management

Jamf survey highlights emerging challenges as AI adoption deepens across organisations, underscoring the growing need for effective governance to manage risk, visibility, and cost.

RS Group joins UK Data Centre Alliance as Platinum Partner

RS Group has become a Platinum Partner with the UK Data Centre Alliance, helping demonstrate its commitment to the sector.

Expert Opinions

How businesses confront the data sovereignty squeeze

By Peter Pugh Jones, Field CDO, Confluent.

Power system resilience in data centres ~ Supporting uptime and stability through controlled fault current and resistive technologies

Data centres underpin the digital economy, enabling services from cloud computing to artificial intelligence and global communications. As demand continues to grow, the need for uninterrupted operation rises...

Taking a Data First approach is critical for your S/4HANA migration

By Alyssa Sliney SVP of Delivery SAP Data GDC Syniti, part of Capgemini

Is herd mentality the weak point in cybersecurity? Why defence still falls short when everyone thinks the same way

Based on an exclusive interview with Scott Riley, Principal Product Manager for Identity Security Posture Management at Huntress, the piece explores how herd mentality in MSP cybersecurity is driving tool...

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