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Agentic AI, Data Security and Enterprise Productivity in 2026
  • Posted on 16th January 2026 in by Phil Alsop

Softcat’s Dean Gardner (Technology Director) and Adam Harding (Head of OCTO) unpack the findings of the organisation's latest Business Tech Report. From agentic AI and ransomware resilience to sustainability and geopolitics, they reveal what will truly define technology decisions in 2026. https://www.softcat.com/content-hub/business-tech-report-2025

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Observability investments on the increase

Joshua Clay, Senior Director Solutions Engineering at Dynatrace, discusses the findings of the company’s ‘The State of Observability Report 2025’, which reveals that while AI adoption is accelerating, concerns about reliability and trust make it challenging to transition initiatives from concept to production. To address this, business leaders are prioritising observability solutions to scale their AI projects, with more than two-thirds (70%) saying observability budgets have increased in the past year.

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MSP Growth, SaaS Protection & Hyperscaler Independence
  • Posted on 13th January 2026 in by Phil Alsop

Alex Walsh, Regional VP of Channel Sales, EMEA North at Keepit, discusses the company’s channel-first strategy, broad SaaS data protection, and how MSPs can differentiate amid consolidation and cyber risks, as well as vendor independence from hyperscalers and resilient multi-copy data protection.

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Small Businesses at Risk from Cybersecurity Threats
  • Posted on 12th January 2026 in by Phil Alsop

Dor Eisner, Co-Founder and CEO of Guardz, shares insights from the latest Cybersecurity SMB Report. He discusses the evolving threat landscape, including the impact of AI and automation, and why smaller businesses are increasingly at risk. Dor offers practical advice for SMBs looking to strengthen their cybersecurity posture in today’s rapidly changing environment.

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Cybersecurity - as easy as MFA?

Michael Downs, VP, global sales at SecurEnvoy, discusses the importance of Multi-Factor Authentication (MFA) as a crucial part of any effective cybersecurity strategy.

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Work AI Institute delivers real-world lessons for successful AI adoption

Work AI leader Glean has launched the Work AI Institute, a first-of-its-kind research initiative - supported by faculty from Stanford, Harvard, Berkeley, Notre Dame, and others - dedicated to decoding what actually drives results when companies commit to operating with AI at the core of their businesses. As part of that launch, the institute has released a new report, founded by Glean and led by Stanford’s Bob Sutton and organisational psychologist Rebecca Hinds, PhD, which reveals that most failed enterprise AI pilots weren’t technology problems, but instead, coordination problems. In this interview, Rebecca discusses the report’s findings in detail, providing many great insights as to the best approaches for companies to take to ensure successful AI adoption.

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CISO report reveals the extent of the cybersecurity challenge in the age of AI

CEO Dave Gerry, and Dr David Brumley, Chief AI and Science Officer, both at Bugcrowd, discuss the findings of the recent “Inside the Mind of a CISO 2025: Resilience in an AI-Accelerated World” report, designed to serves as a vital guide for security leaders navigating exponential attack surface growth due to AI. It empowers Chief Information Security Officers (CISOs) with critical intelligence, enabling them to make data-driven decisions about risk profiles, resource allocation, and strategic security investments. Furthermore, the report emphasises the crucial role of collective intelligence and continuous offensive security testing as the foundation of organisational resilience against increasingly complex threats.

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Proactivity, AI and transparency - the top customer expectations

Andy Venables, CEO at POPX, discusses the findings of a new survey of 250 MSP leaders by POPX, which reveals a significant shift in expectations for MSPs in 2026. Unsurprisingly, security and AI featured heavily as key trends among customers, with demands for a more proactive service, increased customer support, and transparency being essential areas for MSPs to evolve their offerings and client engagement strategies.

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Sustainability and advanced storage performance go hand in hand
  • Posted on 9th December 2025 in by Phil Alsop

Eric Herzog, Chief Marketing Officer at Infinidat, outlines how and why Infinidat has seen outstanding success with the launch of the InfiniBox® G4 Family, creating a new foundation for the future with enterprise storage solutions that perform up to 2.5X better than the previous generation. He also explains how the family marks a clear step towards creating enterprise storage solutions that operate at the intersection of environmental responsibility while also ensuring a sustained business advantage.

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Survey reveals AI readiness gap

Nicolas Leszczynski, Principal Solutions Engineer at Riverbed Technology, discusses the findings of the company’s 2025 Future of IT Operations in the AI Era report. Despite record investments, only 12% of AI projects are fully deployed, caused by gaps in implementation, confidence, and data quality. Simultaneously, tool consolidation, OpenTelemetry adoption and resilient, cost-effective IT infrastructure are emerging as critical enablers of AI success.

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High optimism for AI in cybersecurity - with human oversight

Dan Schiappa, President of Technology and Services at Arctic Wolf, discusses the results of the company’s 2025 AI report, which reveals that AI is rapidly becoming a cornerstone of modern cybersecurity, but benefits from human expertise to be truly effective. As Dan explains, the insights from the report give leaders the data they need to make smart, targeted investments, deploying AI where it can deliver measurable outcomes, cut through alert noise, and help security teams work with greater speed, accuracy, and confidence.

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MSPs stand at a once-in-a-generation crossroads

Jim Lippie, Chief Product Officer, Kaseya, discusses the recent Kaseya DattoCon 2025 conference, where the company unveiled its latest innovations and previewed its next generation cyber resilience and digital workforce platforms. Jim explains how these latest innovations provide enterprise-calibre protection at a much lower cost, supporting all types of applications and protecting multiple threat vectors and further strengthen Kaseya’s leadership as the only true end-to-end IT and security platform purpose-built to empower MSPs to achieve faster revenue growth, lower costs and expand margins.

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News

Sectigo reveals multi-tenant partner platform, aiming for seamless, automated certificate management for channel partners.
Capita enhances efficiency by expanding its AI adoption strategy with Multiverse, aiming to train more employees and embed AI-driven capabilities across the organisation.
Huntress expands its Managed ITDR coverage to Google Workspace, providing organisations with enhanced detection and response for identity-based threats in cloud environments.
Heimdal appoints Elovade to enhance cybersecurity accessibility in the Nordics, offering streamlined channel support.

Expert Opinions

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