Digital Newsletter
Each week our editor Phil Alsop rounds up the most popular articles, videos and expert opinions. We compile this into a Digital Newsletter and send it straight to your inbox every week.
Digital Magazines
We'll let you know each time a new edition of MSP Channel Insights is released so that you're always kept up-to-date with the latest and greatest news and press releases.
Video Magazines
The MSP Channel Insights Video magazine contains the latest Zoom interviews with experts in the industry.
Jason Kemsley, Chief Revenue Officer and Co-Founder, Uptime, discusses the recent UptimeLIVE event, which delivered practical recommendations to help MSPs break through existing growth barriers, moving beyond technical expertise to explore the foundational skills and business acumen needed to excel in today’s market. Jason explains the Emerging MSP model: a new type of Managed Service Provider that outsources operations to accelerate growth and scalability, focuses on the future for IT helpdesks and has some words of wisdom to offer when it comes to AI.
Watch Online
Jeff Borrman, CEO, Bioscope Technologies, explains the Bioleaching and Bio-refining processes it is developing at industrial scale for the sustainable recovery of base and precious metals from printed circuit boards (PCBs). Bioscope technology will replace traditional treatments that use high-temperature and chemical recovery and is as close to zero-emission as possible, without offsetting. The company is making a multimillion-pound investment in plant and machinery across its four UK PCB recovery and processing facilities as it anticipates a huge growth in industrial scale, sustainable recovery of precious metals.
Watch Online
Andy Venables, Chief Technology Officer & Co-Founder of POPX, discusses some of the challenges facing MSPs today, including providing a modern or digital service desk experience, managing service delivery in today’s highly complex IT environment and accessing the integration support required when acquiring other Channel organisations. Andy also explains how POPX adds significant value and support to MSPs who are wanting to access the full potential of the highly regarded ServiceNow platform.
Watch Online
Tom Fairbairn, Distinguished Engineer at Solace, explains how Absolics is using the Solace PubSub+ Platform to establish a real-time information flow across all enterprise applications in its US factory. Absolics is now able to manage its entire API and events environment through one integrated solution, delivering a more automated data streaming and management process with high throughput and no downtime – allowing the company to make faster and more well-informed decisions.
Watch Online
Louise Lahiff, COO of Version 1, shares her thoughts and insights on being a female leader in the tech industry, reflecting on the changes she has seen in her time working in a range of technical and HR roles, including her her appointment as the first female board member at the company.
Watch Online
Steven Wood, Director, Solution Consulting (EMEA), OpenText Cybersecurity, discusses the results of the company’s recent Cybersecurity Global Managed Security survey, with AI, automation and integration very much in focus; before explaining how the company’s Pillr acquisition and its focus on key cyber resilience pillars is delivering a first class, composable cybersecurity platform for MSPs and MSSPs alike.
Watch Online
Alain Sanchez, EMEA CISO, Fortinet, discusses the findings of the company’s recent Global Cybersecurity Skills Gap Report that highlights the critical need for a collaborative, multi-faceted approach to closing the skills gap. Alain explains how, to effectively mitigate risk and combat today’s complex threats, organisations must employ a strategic combination of leveraging the right security technology, upskilling existing security professionals through training and certifications, and fostering a cyber-aware workforce.
Watch Online
Vladimir Goliashev, Director of MSSP and MDR of Group-IB, explains why threat intelligence, as part of an overall Unified Risk Platform, is one of the best tools available to help MSPs and MSSPs to help their customers to address the ongoing cybersecurity challenge, primarily by enabling much-better decision-making.
Watch Online
Erik Nicolai, CEO of Workspace 365, discusses the building blocks of a digital workplace, and more general digital transformation, strategy, highlighting the challenges to be overcome – such as complexity, security, legacy infrastructure, shadow IT and company culture – along with the significant business and employee benefits which are achieved with digital success.
Watch Online
Ben Rogers, Sales Manager, CloudBilling, explains the ways in which the company helps MSPs to overcome multiple billing challenges by providing automation, standardisation and reducing complexity. CloudBilling also offers significant added value with continuously developing business intelligence and data analytics services. MSPs attending our forthcoming flagship, London Managed Services Summit will have a chance to discuss their own billing challenges and requirements with CloudBilling in person.
Watch Online
Gartner’s leading cybersecurity analysts, Michael Kranawetter and Jie Zhang, discuss the findings of two recent research reports – the Hype Cycle for Cyber-Risk Management, 2024 and the Hype Cycle for Security Operations, 2024. They share brilliant insights into some of the key topics and trends highlighted, including AI in cyber risk management, SaaS security posture management, Continuous Threat Exposure Management (CTEM), data security governance and Cybersecurity Program Performance Management (CPPM). Gie and Michael also discuss the increasing importance of aligning cybersecurity strategies with business objectives.
Watch Online
Carl Berry, Channel Director NW EMEA, at cloud and app security company, F5, to discuss why partner strategies need to evolve in the face of the increasingly competitive market. Carl also comments on where he believes the opportunities lie for the channel ecosystem to diversify and stand out from competitors, with being channel-first, staying laser focused and understanding and addressing customer pain points put forward as key objectives – and shares a couple of partner examples, explaining how F5 is working with both Computacenter and Bluefort Security.
Watch Online
