Ian Luckett

MSP Growth Expert & Co Owner

The MSP Growth Hub

Ian Luckett is a Business Growth Consultant who specialises in helping business owners in the IT & MSP space.  His purpose is to help others out, be that in business or in their personal lives, and he has always had a passion for personal development that has spread over the years into the business world. Aged 27, he discovered his love for leadership, managing and building a team of 65 people in what is now the Virgin Media Network in the South East.  In 2016 he founded Innovate to Success with one mission – to help others in business experience the success he’d had over his 20-year career in senior positions. In 2022 The MSP Growth Hub was born, designed to help give MSP business owners the clarity and confidence to harness the ambition of their business that may have felt out of reach, and help them build a business that truly works for them, rather than them for it.

Bradley Munday

Founder & CEO

Uptime

Since founding Uptime in 2009 Bradley has been on a 15 year mission to empower MSP partners to deliver unmatched managed services, removing them from the day to day to grow their businesses. Bradley isn’t just a tech turned business owner managing but has successfully grown the business from a second bedroom startup to a team of over 150 individuals worldwide, his true joy comes from mentoring and uniting teams toward a common goal. Bradley hopes to help MSP pioneers soar to new heights in their personal and professional endeavours.

Akhilesh Subramanian

Product Manager

SuperOps

Akhilesh is a product manager at SuperOps, where he leads the development of integrated PSA-RMM solutions that empower Managed Service Providers (MSPs) to enhance efficiency and productivity. Under his leadership, the SuperOps platform leverages cutting-edge automation and AI technologies to streamline operations, reduce manual workload, and drive business growth. Akhilesh's focus is on creating tools that not only simplify complex processes but also support MSPs in their journey toward becoming more agile and competitive in the market.

Perry Ashby

CEO

Urban Network

Speaker biography will be available soon.

Jason Carlton

Founder - Managing Director

Uptech Managed IT and Cyber-Security Services / Premier Voice Data Managed Telecoms Services

My passion is helping people to protect and build businesses through technology innovation and automation. I understand the challenges in starting out and running a business - having been a start-up over 30 years ago. It’s not easy starting out and can be daunting trying to make new connection, getting your name out there growing and taking on new staff. IT is not just about fixing your machine when it goes wrong! That should be what’s expected…..It’s about going beyond giving a great service and added value. Listening to people’s needs and pain points - demonstrating what tech can do to improve and streamline your business. Having the conversation in providing an IT strategy roadmap is always a good starting point. Having a trusted IT advisor by your side providing the right support solutions has been key in helping businesses be more productive and prudent. giving you peace of mind that you are protecting your business and giving your clients the reassurance that you take your IT security seriously. As we know cybercrime on the rise and protecting our client’s data and our reputations is a given! Me, I love for extreme sports like Snowboarding and Mountain biking, but injury does not allow as much time for this so now Jason is taking up Golf. I’m also a mental health champion and trained to work with mental health issues to runs alongside effective leadership growing the right culture within the workplace at Uptech and Premier.

Ben Clarke

Director of Managed Services Support

ANS Group

Speaker biography will be available soon.

Robert Limbrey

Head of Sales & Marketing

Panoramic Data

With over 20 years in tech, I started my career developing avionics and in technical consulting. Over the years, I took more interest in customer value and outcomes, so I ended up in solutions architecture and sales. I’m now working with an innovative vendor, supporting MSPs in growth through automation.

Strengthening Cybersecurity Defences: Proactive Strategies for MSPs

06th Mar 2025

Dive into the latest cybersecurity threats and how MSPs can proactively defend against them. This session will cover advanced threat detection, incident response, client education, and risk mitigation strategies. Learn how to effectively sell security products and enhance client trust.

Maximising Efficiency Through AI and Automation in MSP Operations

29th May 2025

Explore the role of AI and automation in transforming MSP workflows, from automating routine tasks to leveraging data for advanced analytics. This roundtable will discuss overcoming implementation challenges, measuring ROI, and scaling operations safely with AI-driven tools.

Future-Proofing Your MSP Workforce: Skills, Leadership, and Retention

15th Sep 2025

As technology evolves, so must your team. This session will focus on building a future-ready workforce by investing in upskilling, inclusive leadership, and creating a culture of innovation. Learn best practices for recruitment, retention, and employee development to ensure sustained growth.

Optimising Client Relationships and Service Delivery for MSP Success 30 October 2025

30th Oct 2025

Explore strategies to deepen client relationships and enhance service delivery. This roundtable will discuss tailored client services, proactive support, and creating long-term client value through ongoing engagement, helping MSPs differentiate themselves in the competitive landscape.

Unlocking Value: Building, Selling, and Maximising Profit in MSP Businesses

04th Dec 2025

Learn actionable strategies for growing, scaling, and profiting from your MSP business. Discover how to position your business for a future sale, improve profitability, and create long-term value through strategic planning, business model optimisation, and market positioning.