Maximising Efficiency Through Automation and AI

Now Available On-Demand

Explore AI-driven automation's potential in MSP operations. Learn practical applications, from routine tasks to advanced analytics. Discuss implementation challenges, ROI considerations, and strategies to enhance service quality and scalability. Discover how AI boosts automation safely.

Speakers

Roundtable Chair

Ian Luckett

MSP Growth Expert & Co Owner

The MSP Growth Hub

Ian Luckett is a Business Growth Consultant who specialises in helping business owners in the IT & MSP space.  His purpose is to help others out, be that in business or in their personal lives, and he has always had a passion for personal development that has spread over the years into the business world. Aged 27, he discovered his love for leadership, managing and building a team of 65 people in what is now the Virgin Media Network in the South East.  In 2016 he founded Innovate to Success with one mission – to help others in business experience the success he’d had over his 20-year career in senior positions. In 2022 The MSP Growth Hub was born, designed to help give MSP business owners the clarity and confidence to harness the ambition of their business that may have felt out of reach, and help them build a business that truly works for them, rather than them for it.

Bradley Munday

Founder & CEO

Uptime

Since founding Uptime in 2009 Bradley has been on a 15 year mission to empower MSP partners to deliver unmatched managed services, removing them from the day to day to grow their businesses. Bradley isn’t just a tech turned business owner managing but has successfully grown the business from a second bedroom startup to a team of over 150 individuals worldwide, his true joy comes from mentoring and uniting teams toward a common goal. Bradley hopes to help MSP pioneers soar to new heights in their personal and professional endeavours.

Akhilesh Subramanian

Product Manager

SuperOps

Akhilesh is a product manager at SuperOps, where he leads the development of integrated PSA-RMM solutions that empower Managed Service Providers (MSPs) to enhance efficiency and productivity. Under his leadership, the SuperOps platform leverages cutting-edge automation and AI technologies to streamline operations, reduce manual workload, and drive business growth. Akhilesh's focus is on creating tools that not only simplify complex processes but also support MSPs in their journey toward becoming more agile and competitive in the market.

Perry Ashby

CEO

Urban Network

Speaker biography will be available soon.

Jason Carlton

Founder - Managing Director

Uptech Managed IT and Cyber-Security Services / Premier Voice Data Managed Telecoms Services

My passion is helping people to protect and build businesses through technology innovation and automation. I understand the challenges in starting out and running a business - having been a start-up over 30 years ago. It’s not easy starting out and can be daunting trying to make new connection, getting your name out there growing and taking on new staff. IT is not just about fixing your machine when it goes wrong! That should be what’s expected…..It’s about going beyond giving a great service and added value. Listening to people’s needs and pain points - demonstrating what tech can do to improve and streamline your business. Having the conversation in providing an IT strategy roadmap is always a good starting point. Having a trusted IT advisor by your side providing the right support solutions has been key in helping businesses be more productive and prudent. giving you peace of mind that you are protecting your business and giving your clients the reassurance that you take your IT security seriously. As we know cybercrime on the rise and protecting our client’s data and our reputations is a given! Me, I love for extreme sports like Snowboarding and Mountain biking, but injury does not allow as much time for this so now Jason is taking up Golf. I’m also a mental health champion and trained to work with mental health issues to runs alongside effective leadership growing the right culture within the workplace at Uptech and Premier.

Ben Clarke

Director of Managed Services Support

ANS Group

Speaker biography will be available soon.

Robert Limbrey

Head of Sales & Marketing

Panoramic Data

With over 20 years in tech, I started my career developing avionics and in technical consulting. Over the years, I took more interest in customer value and outcomes, so I ended up in solutions architecture and sales. I’m now working with an innovative vendor, supporting MSPs in growth through automation.

Sponsors

Diamond
Diamond Sponsor

SuperOps

SuperOps is a future-ready, unified PSA-RMM platform designed for fast-growing MSPs. Leveraging the power of AI and intelligent automation, SuperOps offers a comprehensive suite of features, including project management, network monitoring, and IT documentation, that streamline operations and eliminate the need for multiple tools. The platform's intelligent alerting system and built-for-the-cloud architecture enable MSPs to maximize efficiency, reduce manual workloads, and focus on strategic growth.

To support MSPs in their journey towards efficiency, we're offering a 20% discount on all annual plans for new signups for the first year, valid until August 31st, 2024. Don't miss this opportunity to transform your MSP business.

Email: contact@superops.com

Phone: +44 20 4525 2090

Visit SuperOps
Platinum
Platinum Sponsor

MSP Growth Hub

The MSP Growth Hub is the brainchild of two of the UK’s Leading MSP Growth Experts, Stuart Warwick and Ian Luckett. Our core purpose is to arm ambitious MSPs to scale with confidence and certainty, securing the professional and personal freedom they crave. We work with MSP’s anywhere from £250k up to £5.0m t/o and help them to confidently scale to £1million in revenue or if already there, get to £5million faster!

Email: info@themspgrowthhub.com

Phone: 01582 227 950

Visit MSP Growth Hub
Gold
Gold Sponsor

dbWatch Control Center

Elevate your Managed Service Provider (MSP) operations with dbWatch Control Center, the ultimate solution for database management. Designed to streamline and optimize database environments, dbWatch Control Center offers unparalleled monitoring, automation, and management capabilities. With its user-friendly interface and comprehensive toolset, your team can proactively manage large-scale database deployments, ensuring peak performance and minimal downtime. Enhance your service offerings, boost client satisfaction, and reduce operational costs by leveraging the power of dbWatch Control Center. Empower your MSP with the technology that delivers efficiency, reliability, and scalability. Try dbWatch Control Center and transform your database management strategy today.

Email: sales@dbwatch.com

Phone: +47 22 33 14 20

Visit dbWatch Control Center

Other Upcoming Roundtables

Strategies for Building, Selling, and Profiting in MSP Businesses

26th Nov 2024

Discover actionable insights on maximizing the value of your MSP business. Explore tactics for scalability, strategic positioning, and profitability enhancement, empowering sustainable growth and potential for future sale.

Optimising Data Centres: The Future of Hybrid Cooling Solutions

05th Dec 2024

This roundtable will delve into the latest advancements in hybrid cooling technologies, combining traditional air cooling with innovative liquid cooling systems. Attendees will explore the benefits of hybrid cooling, such as enhanced energy efficiency, reduced operational costs, and improved environmental sustainability. Industry experts will share case studies, best practices, and implementation strategies, offering a comprehensive understanding of how hybrid cooling can optimize data centre performance. Join us to network with peers, discuss emerging trends, and gain actionable insights to future-proof your data centre infrastructure. <strong>Importance: Understanding how hybrid cooling systems can significantly enhance energy efficiency and reduce operational costs, while simultaneously supporting sustainability goals.</strong>

Alternative Energy Resources - On What Can Data Centres Rely?

22nd Jan 2025

This roundtable will address the growing need for data centres to adopt alternative energy sources to ensure sustainability and energy security. Participants will explore various renewable energy options, such as solar, wind, and hydro, as well as innovations in energy storage and grid independence. The roundtable will provide insights into the benefits, challenges, and implementation strategies of these alternatives. Data centre managers will learn how to reduce dependency on traditional energy sources, lower operating costs, and enhance their green credentials, making this an essential session for forward-thinking operators. <strong>Importance: Learn how to effectively integrate these alternative energy solutions to reduce carbon footprints, lower energy costs, and enhance operational resilience, positioning their data centres at the forefront of environmental stewardship and technological innovation.</strong>

Revolutionising Data Centre Power Management: Innovations and Best Practices

04th Mar 2025

This roundtable will focus on the latest advancements in data centre power management and the role of innovative technologies in enhancing energy efficiency and reliability. Topics will include modular power systems, smart grid integration, real-time power monitoring, and the impact of renewable energy sources on data centre operations. Huawei, as a leader in data centre power innovation, will provide insights into cutting-edge solutions and case studies demonstrating how these innovations can reduce energy costs, improve uptime, and support sustainable operations. <strong>Importance: Improving energy efficiency reduces operational costs and environmental impact, aligning data centre operations with sustainability goals and regulatory standards.</strong>

Data Centre Location - A Mission Critical Decision?

05th May 2025

This roundtable will explore the strategic importance of selecting the right location for data centres. Discussions will cover factors such as geographic stability, connectivity, energy availability, regulatory compliance, and proximity to end-users. Data centre managers will gain insights into how location impacts operational efficiency, disaster recovery capabilities, and overall service reliability. Attendees will learn best practices for site selection to ensure their data centres can meet current and future demands, making this a crucial topic for anyone involved in data centre planning and operations. <strong>Importance: The roundtable will explore the strategic importance of selecting the right location for data centres, emphasizing how geographical factors such as climate, energy availability, and connectivity can significantly impact operational efficiency and sustainability.</strong>

Data Centre Design - Building Sustainable, AI-Ready Infrastructure

23rd Jun 2025

This roundtable will focus on the intersection of sustainability and advanced technology; the discussion will delve into designing data centres that are both environmentally friendly and capable of supporting AI workloads. Topics will include energy-efficient architectures, cooling solutions, modular designs, and the integration of AI for predictive maintenance and operational optimization. Data centre operators will benefit from understanding how to future-proof their facilities while minimizing environmental impact, ensuring they can support the next generation of technology with reduced carbon footprints. <br><br><strong>Overview: Understand how to integrate and support new technologies ensures that data centres remain competitive and capable of meeting future demands.</strong>

Get In Touch

If you have any questions about the MSP Channel Insights Roundtables, or would like to enquire about participating in, or sponsoring a future event, please contact us using the details below:

Email: sukhi.bhadal@angelbc.com
Phone: +44 (0)24 7671 8970

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