AI and automation are no longer experimental add-ons – they are the backbone of next-generation MSP operations. This session will explore how MSPs can integrate AI-driven tools not just to optimise workflows, but to build intelligent, observable environme
Welcome
Welcome to the MSP Channel Roundtables, presented by Angel Business Communications – organisers of the Managed Services Summit, the MSP Channel Awards and publishers of MSP Channel Insights digital magazine. With over 40 years of publishing and event organisation experience, we bring unrivalled industry knowledge and trusted connections to these focused and highly relevant online discussions.
Now entering their third year, the MSP Channel Roundtables have become an increasingly valuable resource for the MSP community – providing a platform to discuss key industry issues, exchange peer insights and identify new growth opportunities. Each session brings together senior MSP leaders, industry experts and technology partners to tackle the most important business and technology topics shaping the channel today.
Our extensive reach spans a network of over 60,000 channel professionals, including Managed Service Providers (MSPs), Managed Security Services Providers (MSSPs), Value-Added Resellers (VARs), IT Resellers and Systems Integrators across the UK, Benelux and Nordics regions. By leveraging this exceptional community, the roundtables foster meaningful discussion, collaboration and shared learning to help MSPs drive innovation, strengthen client relationships and scale their businesses.
The MSP Channel Roundtables focus on the technology and business growth opportunities within the IT channel, equipping MSPs with practical insights and strategies to stay ahead in a fast-changing market.
Sign up as a delegate for free
Directors and Senior Managers of Managed Service Providers (MSPs), Managed Security Services Providers (MSSPs), Value-Added Resellers (VARs), IT Resellers, and Systems Integrators are encouraged to participate. Gain valuable insights, exchange ideas, and explore opportunities with fellow industry professionals.
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We invite hardware and software vendors, service providers, distributors, datacentre providers, hosting providers, and cloud service providers to join us as sponsors for these exclusive roundtable events. Showcase your solutions, network with industry leaders, and position your brand at the forefront of the managed services landscape.
Upcoming Event Cybersecurity, Compliance and Resilience – A New Playbook for MSPs
Cybersecurity remains the number one priority for MSPs, but the threat landscape is expanding fast. This roundtable will explore how MSPs can build more robust cyber practices that go beyond defence – incorporating governance, compliance and cyber insurance requirements into their security strategies. As regulations tighten and customers demand greater accountability, MSPs need to adopt proactive threat detection, incident response and risk management frameworks that stand up to scrutiny. We’ll also look at how supply chain vulnerabilities, hybrid environments and geopolitical instability are shaping new resilience strategies, and how MSPs can turn this growing complexity into a competitive advantage.
Speakers Include
Roundtable Chair
Ian Luckett
MSP Growth Expert & Co Owner
The MSP Growth Hub
Ian Luckett is a Business Growth Consultant who specialises in helping business owners in the IT & MSP space. His purpose is to help others out, be that in business or in their personal lives, and he has always had a passion for personal development that has spread over the years into the business world. Aged 27, he discovered his love for leadership, managing and building a team of 65 people in what is now the Virgin Media Network in the South East. In 2016 he founded Innovate to Success with one mission – to help others in business experience the success he’d had over his 20-year career in senior positions. In 2022 The MSP Growth Hub was born, designed to help give MSP business owners the clarity and confidence to harness the ambition of their business that may have felt out of reach, and help them build a business that truly works for them, rather than them for it.
Neil Smith
CEO & Founder
ReformIT
Neil has over 26 years experience in the IT industry - 24 of them running his own IT company. He started working out of a bedroom on his own and now owns and is Manging Director of a thriving MSP business based in Cheltenham called ReformIT with a growing team of 20+ staff. As a Managed IT Service Provider, providing an out-sourced IT department to small and medium sized businesses, security is at the heart of everything ReformIT does and the company has been certified as an NCSC Assured Service Provider and Cyber Essentials Certification Body as well as becoming an NCSC accredited Cyber Advisor for Cyber Essentials. ReformIT has qualified engineers experienced in both Apple and Microsoft technologies and it specialises in Microsoft 365 solutions on all platforms. Neil is focussed on growing the business while helping support the wider MSP community.
David Clarke
CCISO: Chief Technology Officer and Co Founder
The TrustBridge
David Clarke is a globally recognised authority in cybersecurity, data protection, and governance, combining hands-on expertise with industry-wide influence. David was Global Chief Security Officer for BT and Radinaz (formerly Reuters), leading the security strategy and implementation., He leads one of the world’s largest GDPR/CCPA-focused LinkedIn groups with over 35,000 members, creating a vibrant hub for consultants, CISOs, regulators, and privacy leaders to exchange best practices, tools, and policy insights. David is the author of the only APMG/NCSC-approved online breach response training course, relied upon by organisations seeking practical readiness for security incidents and data breaches. He is also co author of The TrustBridge’s GDPR audit scheme – one of only 4 approved by the UK regulator, the Information Commissioner’s Office (ICO). His influence is regularly acknowledged by global institutions and analyst platforms. Recent accolades include: • Top 50 Cybersecurity Thinkers – Thinkers360, 2025 • Top 50 Thought Leader EMEA – Thinkers360, 2025 • Top 10 Thought Leader – GRC, 2025 • Top 100 Thought Leader – IoT, 2025 • Top 50 Global Thought Leaders on Privacy, 2025 • Top 100 B2B Thought Leaders & Influencers to Work With, 2025 • Top 50 Global Thought Leaders on Cybersecurity, 2024 • Top Voice, LinkedIn – Incident Response, 2024 • Top 50 Thought Leader – Cybersecurity, 2024 • Top 50 Thought Leader EMEA, 2024 David has delivered enterprise-level cybersecurity and GDPR strategies across FTSE 100s, SMEs, and startups, with a footprint spanning finance, fintech, telecoms, utilities, and high-tech sectors. He has led multiple global security operations centres (SOCs) and built frameworks that meet the highest standards of compliance and resilience. Notably, he designed and secured the world’s largest private trading infrastructure, responsible for $3 trillion in daily transactions, making him uniquely qualified to bridge the gap between technical security and executive assurance. David brings a rare blend of operational leadership, regulatory insight, and real-world delivery—making him one of the most trusted and influential voices in the global cybersecurity and privacy landscape.
Gene Kim
Vice President, Managed Service Providers
Absolute Security
Gene Kim is a seasoned professional with a diverse and accomplished career in the technology industry. With a strong track record of leadership and expertise in various domains, Gene has contributed significantly to the growth and success of numerous organizations. Gene has served as Director of Channels at Syxsense. Prior to that, he held the position of Director of Channel Programs & Sales at Verismic Software, which later became Syxsense Inc. He now serves as Vice President of Managed Service Providers at Absolute Security, leading the company’s MSP strategy and partner ecosystem.
Sponsors Include
Platinum
Platinum Sponsor
thetrustbridge
The Trust Bridge™ offers organisations a unique combination of expertise and implementation, project management and integration advice plus independently accredited training and education, in the Data Protection, Cyber Security and Incident Response sector. Designed to ensure that we deliver trusted, compliant services to our customers, in the light of GDPR, PECR, CCPA, DORA, NIS2, CRA, e-privacy laws and global data protection regulations, our services include policy and process development, technical and practical management with reference to regulations and industry standard accreditation. We are a team of highly qualified specialists who guide organisations through a step by step alignment process to ensure personal data management is in line with this data privacy ecosystem and governance within which we must all operate. In addition, our cyber security experts ensure that risks are identified and managed, and that any threats are identified and minimized. In the event of any security incident, our team will manage the crisis, responding and rebuilding where necessary. We ensure that all regulatory procedures are followed.
Visit thetrustbridge
Platinum
Platinum Sponsor
Absolute Security
Absolute Security is partnered with more than 28 of the world’s leading endpoint device manufacturers, embedded in the firmware of 600 million devices, trusted by 21,000 global enterprises, and licensed across 14 million PC users. With the Absolute Security Cyber Resilience Platform integrated into their digital enterprise, customers ensure their mobile and hybrid workforces connect securely and seamlessly from anywhere in the world and that business operations recover quickly following cyber disruptions and attacks. Our award-winning capabilities have earned recognition and leadership status across multiple technology categories, including Zero Trust Network Access (ZTNA), Endpoint Security, Security Services Edge (SSE), Firmware-Embedded Persistence, Automated Security Control Assessment (ASCA), and Zero Trust Platforms. To learn more, visit www.absolute.com
Email: jigorevna@absolute.com
Visit Absolute Security
Platinum
Platinum Sponsor
MSP Growth Hub
The MSP Growth Hub is the brainchild of two of the UK’s Leading MSP Growth Experts, Stuart Warwick and Ian Luckett. Our core purpose is to arm ambitious MSPs to scale with confidence and certainty, securing the professional and personal freedom they crave. We work with MSP’s anywhere from £250k up to £5.0m t/o and help them to confidently scale to £1million in revenue or if already there, get to £5million faster!
Email: info@themspgrowthhub.com
Phone: 01582 227 950
Visit MSP Growth Hub
Gold
Gold Sponsor
NinjaOne
NinjaOne automates the hardest parts of IT, delivering visibility, security, and control over all endpoints for more than 20,000 customers.
The NinjaOne automated endpoint management platform is proven to increase productivity, reduce security risk, and lower costs for IT teams and managed service providers. The company seamlessly integrates with a wide range of IT and security technologies. NinjaOne is obsessed with customer success and provides free and unlimited onboarding, training, and support.
NinjaOne is #1 on G2 in endpoint management, patch management, remote monitoring and management, and mobile device management.
Try NinjaOne for free at https://www.ninjaone.com/freetrialform/
Email: sales@ninjaone.com
Phone: +44 20 3880 9027
Visit NinjaOne
Gold
Gold Sponsor
Barracuda
Barracuda is a leading global cybersecurity company providing complete protection against complex threats for all sized businesses. Our AI-powered BarracudaONE platform secures email, data, applications, and networks with innovative solutions, managed XDR and a centralised dashboard to maximise protection and strengthen cyber resilience. Trusted by hundreds of thousands of IT professionals and managed service providers worldwide, Barracuda delivers powerful defences that are easy to buy, deploy and use.
Email: rrimmer@barracuda.com
Visit BarracudaUpcoming Events
Building a future-ready workforce remains critical for MSP growth, but the skills required are evolving rapidly. This roundtable will focus on how MSPs can attract, develop and retain talent in an era defined by distributed IT, hybrid cloud and edge compu
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Sponsorship Opportunities
Don't miss this opportunity to be part of the MSP Channel Roundtable series and engage with key industry stakeholders. Contact us today to secure your sponsorship package and elevate your brand presence in the managed services sector!
We invite hardware and software vendors, service providers, distributors, datacentre providers, hosting providers, and cloud service providers to join us as sponsors for these exclusive roundtable events. Showcase your solutions, network with industry leaders, and position your brand at the forefront of the managed services landscape.
For information on our sponsorship packages, please complete the form below:
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2025 Sponsors
Platinum
Platinum Sponsor
MSP Growth Hub
The MSP Growth Hub is the brainchild of two of the UK’s Leading MSP Growth Experts, Stuart Warwick and Ian Luckett. Our core purpose is to arm ambitious MSPs to scale with confidence and certainty, securing the professional and personal freedom they crave. We work with MSP’s anywhere from £250k up to £5.0m t/o and help them to confidently scale to £1million in revenue or if already there, get to £5million faster!
Email: info@themspgrowthhub.com
Phone: 01582 227 950
Visit MSP Growth Hub
Gold
Platinum
Platinum Sponsor
NinjaOne
NinjaOne automates the hardest parts of IT, delivering visibility, security, and control over all endpoints for more than 20,000 customers.
The NinjaOne automated endpoint management platform is proven to increase productivity, reduce security risk, and lower costs for IT teams and managed service providers. The company seamlessly integrates with a wide range of IT and security technologies. NinjaOne is obsessed with customer success and provides free and unlimited onboarding, training, and support.
NinjaOne is #1 on G2 in endpoint management, patch management, remote monitoring and management, and mobile device management.
Try NinjaOne for free at https://www.ninjaone.com/freetrialform/
Email: sales@ninjaone.com
Phone: +44 20 3880 9027
Visit NinjaOne
Gold
Gold Sponsor
Documents
Visit ThreatDown: Empowering MSPs with Award-Winning Security
ThreatDown: Empowering MSPs with Award-Winning Security
ThreatDown, Powered by Malwarebytes, is on a mission to overpower threats, not IT. Built for MSPs, ThreatDown simplifies cybersecurity with enterprise-grade protection, rapid deployment, and an easy-to-use platform—all designed to help MSPs grow their business and maximize profitability. With one agent and one console, ThreatDown delivers Malwarebytes’ award-winning detection and remediation, AI-driven behavioral detection, and managed threat hunting to safeguard clients against evolving cyber threats. Purpose-built for IT-constrained teams, ThreatDown ensures MSPs can offer superior protection while reducing complexity, streamlining operations, and increasing revenue.
Documents
ICT North Case Study
IT MSP Case Study
Network Computer Systems Case Study
ThreatDown OneView
MSP Partner Program Datasheet
Telx Case Study
Visit ThreatDown: Empowering MSPs with Award-Winning Security
Gold
Gold Sponsor
eSentire
Sponsor description will be available soon.