Learn actionable strategies for growing, scaling, and profiting from your MSP business.
Welcome
Welcome to the MSP Channel Roundtables, presented by Angel Business Communications – organisers of the Managed Services Summit, the MSP Channel Awards and publishers of MSP Channel Insights digital magazine. With over 40 years of publishing and event organisation experience, we bring unrivalled industry knowledge and trusted connections to these focused and highly relevant online discussions.
Now entering their third year, the MSP Channel Roundtables have become an increasingly valuable resource for the MSP community – providing a platform to discuss key industry issues, exchange peer insights and identify new growth opportunities. Each session brings together senior MSP leaders, industry experts and technology partners to tackle the most important business and technology topics shaping the channel today.
Our extensive reach spans a network of over 60,000 channel professionals, including Managed Service Providers (MSPs), Managed Security Services Providers (MSSPs), Value-Added Resellers (VARs), IT Resellers and Systems Integrators across the UK, Benelux and Nordics regions. By leveraging this exceptional community, the roundtables foster meaningful discussion, collaboration and shared learning to help MSPs drive innovation, strengthen client relationships and scale their businesses.
The MSP Channel Roundtables focus on the technology and business growth opportunities within the IT channel, equipping MSPs with practical insights and strategies to stay ahead in a fast-changing market.
Sign up as a delegate for free
Directors and Senior Managers of Managed Service Providers (MSPs), Managed Security Services Providers (MSSPs), Value-Added Resellers (VARs), IT Resellers, and Systems Integrators are encouraged to participate. Gain valuable insights, exchange ideas, and explore opportunities with fellow industry professionals.
Become an event partner
We invite hardware and software vendors, service providers, distributors, datacentre providers, hosting providers, and cloud service providers to join us as sponsors for these exclusive roundtable events. Showcase your solutions, network with industry leaders, and position your brand at the forefront of the managed services landscape.
Upcoming Event Optimising Client Relationships and Service Delivery for MSP Success
Explore strategies to deepen client relationships and enhance service delivery. This roundtable will discuss tailored client services, proactive support, and creating long-term client value through ongoing engagement, helping MSPs differentiate themselves in the competitive landscape.
Speakers Include
Roundtable Chair
Ian Luckett
MSP Growth Expert & Co Owner
The MSP Growth Hub
Ian Luckett is a Business Growth Consultant who specialises in helping business owners in the IT & MSP space. His purpose is to help others out, be that in business or in their personal lives, and he has always had a passion for personal development that has spread over the years into the business world. Aged 27, he discovered his love for leadership, managing and building a team of 65 people in what is now the Virgin Media Network in the South East. In 2016 he founded Innovate to Success with one mission – to help others in business experience the success he’d had over his 20-year career in senior positions. In 2022 The MSP Growth Hub was born, designed to help give MSP business owners the clarity and confidence to harness the ambition of their business that may have felt out of reach, and help them build a business that truly works for them, rather than them for it.
Jay Ball
CEO
Flotek
Jay is a serial entrepreneur who launched his first tech company at 21, scaled it successfully, and exited by 34. After some time recharging in Cyprus, he returned to the UK with a clear mission: to build an innovative tech business that brings IT and Communications together—with a team that shares in its success through an EMI scheme. Jay leads the company’s acquisitions strategy and has a strong focus on sales and technology. A self-confessed AI geek, he’s often found building bots and exploring the latest in artificial intelligence. Outside of work, Jay is a property investor, a certified Divemaster, and a proud husband and dad to two daughters, Macey and Rosie. In classic Jay style, the family dog is named “Dave” after the company’s finance director.
Paul Lloyd
Director
Sellerly Limited
With over 25 years of success in the IT industry, Paul Lloyd is a highly respected sales and marketing professional specialising in leading teams to deliver impactful sales strategies. Paul was pivotal in scaling a start-up to over 100 employees and $100 million in revenue. Since then, he has served as Interim Sales Director for several prominent brands in the cloud and security sectors, managing revenues of up to £100 million annually. Paul's expertise and contributions have been recognised on the prestigious CRN A-List for 7 years. He has also served for 5 years as a judge at the CRN Annual Industry Awards, further solidifying his credibility in the industry. Paul is a dynamic, engaging speaker and Association of Professional Speakers member. He frequently conducts workshops on sales and marketing for small businesses, sharing insights drawn from his extensive experience. Paul's deep knowledge of sales processes, social media marketing, and innovative growth techniques has enabled organisations to achieve annual growth exceeding 30%. His ability to manage high-performance sales teams has been a key factor in this success. Through Sellerly, he partners with businesses to refine their sales propositions, recruit and manage high-performance sales teams, implement CRM systems, and design effective growth strategies and sales campaigns.
Michelle Coombs
Director
Oprising Ltd
With over two decades of experience spanning technical, service delivery, and leadership roles on a multinational scale, Michelle's transformed chaotic service desks into streamlined operations—from tiny squads to departments of 70+, managing 10,000+ tickets monthly in 24/7 environments. Her journey has led her to a pivotal point: channelling her skills and knowledge back into the MSP community and IT world. Michelle's dedicated to assisting others achieve operational excellence. Her mission? Help 350,000 IT professionals by 2032 ditch the chaos and focus on what matters. Her expertise is grounded in real-world experience, navigating the challenges that keep service managers awake at night.
Craig Sharp
Owner & Founder
Abussi
Craig Sharp is a stakeholder and driving force behind Midlands based MSP Abussi Ltd. Founded in 1995, Abussi has transitioned over 30 years from software into break-fix hardware and then into MSP services for the past 15 years. Craig believes passionately that there is a key to business success - relationships. Craig knows from experience that you claim and retain clients based upon your relationship and the best ones can be achieved within businesses where those relationships can be grown into a Trusted Advisor role Most importantly Craig has a passion to educate and inform; it informs the way Craig talks to clients about new services which will transform their business.
Gordon Christie
Head of Scotland
Redsquid
Speaker biography will be available soon.
Sponsors Include
Platinum
Platinum Sponsor
MSP Growth Hub
The MSP Growth Hub is the brainchild of two of the UK’s Leading MSP Growth Experts, Stuart Warwick and Ian Luckett. Our core purpose is to arm ambitious MSPs to scale with confidence and certainty, securing the professional and personal freedom they crave. We work with MSP’s anywhere from £250k up to £5.0m t/o and help them to confidently scale to £1million in revenue or if already there, get to £5million faster!
Email: info@themspgrowthhub.com
Phone: 01582 227 950
Visit MSP Growth Hub
Platinum
Platinum Sponsor
NinjaOne
NinjaOne automates the hardest parts of IT, delivering visibility, security, and control over all endpoints for more than 20,000 customers.
The NinjaOne automated endpoint management platform is proven to increase productivity, reduce security risk, and lower costs for IT teams and managed service providers. The company seamlessly integrates with a wide range of IT and security technologies. NinjaOne is obsessed with customer success and provides free and unlimited onboarding, training, and support.
NinjaOne is #1 on G2 in endpoint management, patch management, remote monitoring and management, and mobile device management.
Try NinjaOne for free at https://www.ninjaone.com/freetrialform/
Email: sales@ninjaone.com
Phone: +44 20 3880 9027
Visit NinjaOneUpcoming Events
Cybersecurity remains the number one priority for MSPs, but the threat landscape is expanding fast. This roundtable will explore how MSPs can build more robust cyber practices that go beyond defence – incorporating governance, compliance and cyber insuran
Watch On-Demand Previous Events
Explore the role of AI and automation in transforming MSP workflows, from automating routine tasks to leveraging data for advanced analytics.
Explore the role of AI and automation in transforming MSP workflows, from automating routine tasks to leveraging data for advanced analytics.
Register to Attend
Registration is free-of-charge for qualifying delegates - i.e. director/senior management level representatives of Managed Service Providers, Managed Security Service Providers, Directors of Managed Security Services Providers, Senior Managers of Managed Security Services Providers, Systems Integrators and Solution VARs.
All registrations will be vetted and confirmed/rejected via email.
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1 By registering for MSP Channel Insights Roundtables, you agree to receive relevant information from us the organisers, and also our trusted event partners and sponsors. You can opt-out of receiving information from our trusted event partners and sponsors by using the unsubscribe link at the bottom of emails, or contact data.protection@angelbc.com to opt-out manually. By registering, you also agree to our privacy policy.
John
Doe
Widget Tech Solutions
Sponsorship Opportunities
Don't miss this opportunity to be part of the MSP Channel Roundtable series and engage with key industry stakeholders. Contact us today to secure your sponsorship package and elevate your brand presence in the managed services sector!
We invite hardware and software vendors, service providers, distributors, datacentre providers, hosting providers, and cloud service providers to join us as sponsors for these exclusive roundtable events. Showcase your solutions, network with industry leaders, and position your brand at the forefront of the managed services landscape.
For information on our sponsorship packages, please complete the form below:
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Company
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2025 Sponsors
Platinum
Platinum Sponsor
MSP Growth Hub
The MSP Growth Hub is the brainchild of two of the UK’s Leading MSP Growth Experts, Stuart Warwick and Ian Luckett. Our core purpose is to arm ambitious MSPs to scale with confidence and certainty, securing the professional and personal freedom they crave. We work with MSP’s anywhere from £250k up to £5.0m t/o and help them to confidently scale to £1million in revenue or if already there, get to £5million faster!
Email: info@themspgrowthhub.com
Phone: 01582 227 950
Visit MSP Growth Hub
Gold
Gold
Gold Sponsor
NinjaOne
NinjaOne automates the hardest parts of IT, delivering visibility, security, and control over all endpoints for more than 20,000 customers.
The NinjaOne automated endpoint management platform is proven to increase productivity, reduce security risk, and lower costs for IT teams and managed service providers. The company seamlessly integrates with a wide range of IT and security technologies. NinjaOne is obsessed with customer success and provides free and unlimited onboarding, training, and support.
NinjaOne is #1 on G2 in endpoint management, patch management, remote monitoring and management, and mobile device management.
Try NinjaOne for free at https://www.ninjaone.com/freetrialform/
Email: sales@ninjaone.com
Phone: +44 20 3880 9027
Visit NinjaOne
Platinum
Platinum Sponsor
NinjaOne
NinjaOne automates the hardest parts of IT, delivering visibility, security, and control over all endpoints for more than 20,000 customers.
The NinjaOne automated endpoint management platform is proven to increase productivity, reduce security risk, and lower costs for IT teams and managed service providers. The company seamlessly integrates with a wide range of IT and security technologies. NinjaOne is obsessed with customer success and provides free and unlimited onboarding, training, and support.
NinjaOne is #1 on G2 in endpoint management, patch management, remote monitoring and management, and mobile device management.
Try NinjaOne for free at https://www.ninjaone.com/freetrialform/
Email: sales@ninjaone.com
Phone: +44 20 3880 9027
Visit NinjaOne
Gold
Gold Sponsor
Documents
Visit ThreatDown: Empowering MSPs with Award-Winning Security
ThreatDown: Empowering MSPs with Award-Winning Security
ThreatDown, Powered by Malwarebytes, is on a mission to overpower threats, not IT. Built for MSPs, ThreatDown simplifies cybersecurity with enterprise-grade protection, rapid deployment, and an easy-to-use platform—all designed to help MSPs grow their business and maximize profitability. With one agent and one console, ThreatDown delivers Malwarebytes’ award-winning detection and remediation, AI-driven behavioral detection, and managed threat hunting to safeguard clients against evolving cyber threats. Purpose-built for IT-constrained teams, ThreatDown ensures MSPs can offer superior protection while reducing complexity, streamlining operations, and increasing revenue.
Documents
ICT North Case Study
IT MSP Case Study
Network Computer Systems Case Study
ThreatDown OneView
MSP Partner Program Datasheet
Telx Case Study
Visit ThreatDown: Empowering MSPs with Award-Winning Security
Gold
Gold Sponsor
eSentire
Sponsor description will be available soon.