Ian Luckett

MSP Growth Expert & Co Owner

The MSP Growth Hub

Ian Luckett is a Business Growth Consultant who specialises in helping business owners in the IT & MSP space.  His purpose is to help others out, be that in business or in their personal lives, and he has always had a passion for personal development that has spread over the years into the business world. Aged 27, he discovered his love for leadership, managing and building a team of 65 people in what is now the Virgin Media Network in the South East.  In 2016 he founded Innovate to Success with one mission – to help others in business experience the success he’d had over his 20-year career in senior positions. In 2022 The MSP Growth Hub was born, designed to help give MSP business owners the clarity and confidence to harness the ambition of their business that may have felt out of reach, and help them build a business that truly works for them, rather than them for it.

Yvonne Matzk

CEO & Founder

Coachere

Yvonne is a performance and purpose-driven executive coach, author, consultant and former tech industry leader with over 25 years’ experience delivering commercial success across sales, partnerships, and leadership. Driven by the mission of making coaching and personal development, accessible, affordable and actionable, she founded Coachere. Coachere is a performance and purpose led coaching and consulting business that supports professionals and entrepreneurs turn potential into performance, through coaching, courses and consulting (www.coachere.com). Yvonne is also the Founder and Chair of The Channel Community CIC an inclusive community of like minded people who want to give back by offering free-of-charge mentoring, support and advice to people in the IT Channel (www.thechannelcommunity.com).

Niel Shaw

Mentor

MSP Clarity

Neil has spent the past eight years immersed in the world of MSPs – co-founding, scaling, and successfully exiting his own business earlier this year. With a hands-on approach and a deep understanding of the unique challenges MSPs face, Neil now partners with like-minded businesses to help them grow with clarity and confidence. His mission is to empower MSPs by sharing practical insights and guiding them to become high-performing, owner-independent businesses built to last. Known for his approachable style, energy, honest feedback, and unwavering commitment to success, Neil is passionate about helping others navigate the evolving landscape of managed services.

Nicola Saner

CEO

Chorus

Nicola Saner is CEO at Chorus (Chorus is a Bristol-based MSSP), where she leads with a strong focus on inclusive leadership, professional development, and cultural transformation. With a background in operations and life coaching, Nicola has driven Chorus’s growth while fostering a workplace culture rooted in equality, diversity, and innovation. She is a passionate advocate for women in tech and leadership, and brings real-world insight into building resilient, future-ready MSP teams.

Optimising Client Relationships and Service Delivery for MSP Success 30 October 2025

30th Oct 2025

Explore strategies to deepen client relationships and enhance service delivery. This roundtable will discuss tailored client services, proactive support, and creating long-term client value through ongoing engagement, helping MSPs differentiate themselves in the competitive landscape.

Unlocking Value: Building, Selling, and Maximising Profit in MSP Businesses

04th Dec 2025

Learn actionable strategies for growing, scaling, and profiting from your MSP business. Discover how to position your business for a future sale, improve profitability, and create long-term value through strategic planning, business model optimisation, and market positioning.