Investing in Skills, Training, Talent, and Culture for Business Growth

Now Available On-Demand

Explore MSP success through skilled workforce and positive culture. Learn investing in skills, training, talent, and culture for growth. Share best practices for recruitment, retention, and inclusive leadership.

Speakers

Roundtable Chair

Ian Luckett

MSP Growth Expert & Co Owner

The MSP Growth Hub

Ian Luckett is a Business Growth Consultant who specialises in helping business owners in the IT & MSP space.  His purpose is to help others out, be that in business or in their personal lives, and he has always had a passion for personal development that has spread over the years into the business world. Aged 27, he discovered his love for leadership, managing and building a team of 65 people in what is now the Virgin Media Network in the South East.  In 2016 he founded Innovate to Success with one mission – to help others in business experience the success he’d had over his 20-year career in senior positions. In 2022 The MSP Growth Hub was born, designed to help give MSP business owners the clarity and confidence to harness the ambition of their business that may have felt out of reach, and help them build a business that truly works for them, rather than them for it.

Elsa Nightingale

Principal ESG and DEI Analyst

Canalys

Speaker biography will be available soon.

Akshaya Chandrasekar

Head of Outbound Marketing

SuperOps

Akshaya is the Head of Outbound Marketing at SuperOps, where she leads strategic initiatives for its integrated PSA-RMM platform. With over 8 years of diverse experience in the SaaS industry, Akshaya has worked in various roles, from product marketing to event management. Through her work, she helps drive community growth and business transformation through digital empowerment. When not logged in, she enjoys time away from the screen preferably in the middle of an empty forest.

Marc Sumner

Recruitment

Robertson Sumner

Marc Sumner is the CEO and founder of Robertson Sumner, a leading recruitment agency specialising in the IT channel. With over 20 years’ experience in the IT channel, Marc has built a reputation for connecting top talent with key players across the technology sector. His deep understanding of the IT channel and commitment to excellence have established Robertson Sumner as a trusted partner for businesses looking to grow their leadership teams. In addition, Marc is also the host of the popular Channel Chat podcast, where he interviews industry leaders and discusses the latest trends and challenges facing the IT channel.

Yvonne Matzk

CEO & Founder

Coachere

Yvonne is a results and purpose-driven coach, speaker, author, and consultant who inspires and empowers individuals and businesses to be courageous, uncover their superpowers, and reach their full potential. Driven by the goal of making coaching and leadership training more accessible, affordable, practical, and fun, Yvonne is the Founder and CEO of Coachere. Coachere is a coaching and consulting business that focuses on talent and leadership development within the IT channel and adjacent industries. It achieves this through one-to-one and group coaching and purposefully designed workshops, all with the aim of helping individuals and businesses reach their full potential. (www.coachere.com). In addition to Coachere, and as not everyone can afford a coach or has access to mentors, she is the Founder and Chair of The Channel Community CIC. The Channel Community C.I.C is an inclusive community of like-minded people who want to give back by offering free-of-charge mentoring, support, and advice to people in the IT Channel. (www.thechannelcommunity.com).

Heather Bustin

Head of Learning and Development

Softcat

Head of Learning and Development at Softcat plc | Certified Coach | Passionate about helping others fulfil their full potential

Sponsors

Diamond
Diamond Sponsor

SuperOps

SuperOps is a future-ready, unified PSA-RMM platform designed for fast-growing MSPs. Leveraging the power of AI and intelligent automation, SuperOps offers a comprehensive suite of features, including project management, network monitoring, and IT documentation, that streamline operations and eliminate the need for multiple tools. The platform's intelligent alerting system and built-for-the-cloud architecture enable MSPs to maximize efficiency, reduce manual workloads, and focus on strategic growth.

To support MSPs in their journey towards efficiency, we're offering a 20% discount on all annual plans for new signups for the first year, valid until August 31st, 2024. Don't miss this opportunity to transform your MSP business.

Email: contact@superops.com

Phone: +44 20 4525 2090

Visit SuperOps
Platinum
Platinum Sponsor

MSP Growth Hub

The MSP Growth Hub is the brainchild of two of the UK’s Leading MSP Growth Experts, Stuart Warwick and Ian Luckett. Our core purpose is to arm ambitious MSPs to scale with confidence and certainty, securing the professional and personal freedom they crave. We work with MSP’s anywhere from £250k up to £5.0m t/o and help them to confidently scale to £1million in revenue or if already there, get to £5million faster!

Email: info@themspgrowthhub.com

Phone: 01582 227 950

Visit MSP Growth Hub
Gold
Gold Sponsor

NinjaOne

NinjaOne is a leading automated endpoint management platform that simplifies the way MSPs work. With NinjaOne, MSPs can monitor, manage, patch, and secure all their customer endpoints from one fast, modern, intuitive platform. NinjaOne provides deep endpoint visibility, automated patching, endpoint security and reliable backups - all of which are critical to keep customer devices fully optimized and secure at all times. NinjaOne is consistently ranked #1 for its world-class customer support and is recognized as the #1 solution for Endpoint Management, RMM and Patch Management on G2.

Email: sales@ninjaone.com

Phone: +44 20 3880 9027

Visit NinjaOne

Other Upcoming Roundtables

Strategies for Building, Selling, and Profiting in MSP Businesses

26th Nov 2024

Discover actionable insights on maximizing the value of your MSP business. Explore tactics for scalability, strategic positioning, and profitability enhancement, empowering sustainable growth and potential for future sale.

Optimising Data Centres: The Future of Hybrid Cooling Solutions

05th Dec 2024

This roundtable will delve into the latest advancements in hybrid cooling technologies, combining traditional air cooling with innovative liquid cooling systems. Attendees will explore the benefits of hybrid cooling, such as enhanced energy efficiency, reduced operational costs, and improved environmental sustainability. Industry experts will share case studies, best practices, and implementation strategies, offering a comprehensive understanding of how hybrid cooling can optimize data centre performance. Join us to network with peers, discuss emerging trends, and gain actionable insights to future-proof your data centre infrastructure. <strong>Importance: Understanding how hybrid cooling systems can significantly enhance energy efficiency and reduce operational costs, while simultaneously supporting sustainability goals.</strong>

Alternative Energy Resources - On What Can Data Centres Rely?

22nd Jan 2025

This roundtable will address the growing need for data centres to adopt alternative energy sources to ensure sustainability and energy security. Participants will explore various renewable energy options, such as solar, wind, and hydro, as well as innovations in energy storage and grid independence. The roundtable will provide insights into the benefits, challenges, and implementation strategies of these alternatives. Data centre managers will learn how to reduce dependency on traditional energy sources, lower operating costs, and enhance their green credentials, making this an essential session for forward-thinking operators. <strong>Importance: Learn how to effectively integrate these alternative energy solutions to reduce carbon footprints, lower energy costs, and enhance operational resilience, positioning their data centres at the forefront of environmental stewardship and technological innovation.</strong>

Revolutionising Data Centre Power Management: Innovations and Best Practices

04th Mar 2025

This roundtable will focus on the latest advancements in data centre power management and the role of innovative technologies in enhancing energy efficiency and reliability. Topics will include modular power systems, smart grid integration, real-time power monitoring, and the impact of renewable energy sources on data centre operations. Huawei, as a leader in data centre power innovation, will provide insights into cutting-edge solutions and case studies demonstrating how these innovations can reduce energy costs, improve uptime, and support sustainable operations. <strong>Importance: Improving energy efficiency reduces operational costs and environmental impact, aligning data centre operations with sustainability goals and regulatory standards.</strong>

Data Centre Location - A Mission Critical Decision?

05th May 2025

This roundtable will explore the strategic importance of selecting the right location for data centres. Discussions will cover factors such as geographic stability, connectivity, energy availability, regulatory compliance, and proximity to end-users. Data centre managers will gain insights into how location impacts operational efficiency, disaster recovery capabilities, and overall service reliability. Attendees will learn best practices for site selection to ensure their data centres can meet current and future demands, making this a crucial topic for anyone involved in data centre planning and operations. <strong>Importance: The roundtable will explore the strategic importance of selecting the right location for data centres, emphasizing how geographical factors such as climate, energy availability, and connectivity can significantly impact operational efficiency and sustainability.</strong>

Data Centre Design - Building Sustainable, AI-Ready Infrastructure

23rd Jun 2025

This roundtable will focus on the intersection of sustainability and advanced technology; the discussion will delve into designing data centres that are both environmentally friendly and capable of supporting AI workloads. Topics will include energy-efficient architectures, cooling solutions, modular designs, and the integration of AI for predictive maintenance and operational optimization. Data centre operators will benefit from understanding how to future-proof their facilities while minimizing environmental impact, ensuring they can support the next generation of technology with reduced carbon footprints. <br><br><strong>Overview: Understand how to integrate and support new technologies ensures that data centres remain competitive and capable of meeting future demands.</strong>

Get In Touch

If you have any questions about the MSP Channel Insights Roundtables, or would like to enquire about participating in, or sponsoring a future event, please contact us using the details below:

Email: sukhi.bhadal@angelbc.com
Phone: +44 (0)24 7671 8970

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