Ian Luckett

MSP Growth Expert & Co Owner

The MSP Growth Hub

Ian Luckett is a Business Growth Consultant who specialises in helping business owners in the IT & MSP space.  His purpose is to help others out, be that in business or in their personal lives, and he has always had a passion for personal development that has spread over the years into the business world. Aged 27, he discovered his love for leadership, managing and building a team of 65 people in what is now the Virgin Media Network in the South East.  In 2016 he founded Innovate to Success with one mission – to help others in business experience the success he’d had over his 20-year career in senior positions. In 2022 The MSP Growth Hub was born, designed to help give MSP business owners the clarity and confidence to harness the ambition of their business that may have felt out of reach, and help them build a business that truly works for them, rather than them for it.

Jay Ball

CEO

Flotek

Jay is a serial entrepreneur who launched his first tech company at 21, scaled it successfully, and exited by 34. After some time recharging in Cyprus, he returned to the UK with a clear mission: to build an innovative tech business that brings IT and Communications together—with a team that shares in its success through an EMI scheme. Jay leads the company’s acquisitions strategy and has a strong focus on sales and technology. A self-confessed AI geek, he’s often found building bots and exploring the latest in artificial intelligence. Outside of work, Jay is a property investor, a certified Divemaster, and a proud husband and dad to two daughters, Macey and Rosie. In classic Jay style, the family dog is named “Dave” after the company’s finance director.

Paul Lloyd

Director

Sellerly Limited

With over 25 years of success in the IT industry, Paul Lloyd is a highly respected sales and marketing professional specialising in leading teams to deliver impactful sales strategies. Paul was pivotal in scaling a start-up to over 100 employees and $100 million in revenue. Since then, he has served as Interim Sales Director for several prominent brands in the cloud and security sectors, managing revenues of up to £100 million annually. Paul's expertise and contributions have been recognised on the prestigious CRN A-List for 7 years. He has also served for 5 years as a judge at the CRN Annual Industry Awards, further solidifying his credibility in the industry. Paul is a dynamic, engaging speaker and Association of Professional Speakers member. He frequently conducts workshops on sales and marketing for small businesses, sharing insights drawn from his extensive experience. Paul's deep knowledge of sales processes, social media marketing, and innovative growth techniques has enabled organisations to achieve annual growth exceeding 30%. His ability to manage high-performance sales teams has been a key factor in this success. Through Sellerly, he partners with businesses to refine their sales propositions, recruit and manage high-performance sales teams, implement CRM systems, and design effective growth strategies and sales campaigns.

Future-Proofing Your MSP Workforce: Skills, Leadership, and Retention

18th Sep 2025

As technology evolves, so must your team. This session will focus on building a future-ready workforce by investing in upskilling, inclusive leadership, and creating a culture of innovation. Learn best practices for recruitment, retention, and employee development to ensure sustained growth.

Unlocking Value: Building, Selling, and Maximising Profit in MSP Businesses

04th Dec 2025

Learn actionable strategies for growing, scaling, and profiting from your MSP business. Discover how to position your business for a future sale, improve profitability, and create long-term value through strategic planning, business model optimisation, and market positioning.