Optimising Client Relationships and Service Delivery for MSP Success 30 October 2025
Explore strategies to deepen client relationships and enhance service delivery.
Unlocking Value: Building, Selling, and Maximising Profit in MSP Businesses
04th Dec 2025, Online, 11am (GMT, UK Time)
Learn actionable strategies for growing, scaling, and profiting from your MSP business. Discover how to position your business for a future sale, improve profitability, and create long-term value through strategic planning, business model optimisation, and market positioning.
Speakers
Showing 20 random companies of those who have registered to attend.
Who's Registered?
| Microsec Ltd. | New Frontiers Group | Storetec |
| Qolcom Ltd | ManagedRacks | VISTECC |
| Zendo | JT Group Ltd | smartPulse |
| entrust IT Group | Infrasensing | Arteco NV |
| CIDNS | Aggreko | Elmore |
| SharePoint Assist Ltd T/As ReformIT | Webwerks Datacenter | Downing LLP |
| Jigsaw24 | Inktweb.nl | TSD Project |
| Coltella Ltd | CompTTEC | IT Champion Ltd |
| Rapid Innovation Group | Highgate IT Solutions | Capita PLC |
| R & R Computing | Technos Solutions Limited | AngelBC |
| Angel BC | Frasers Group | STATS Group |
| TSD Services | Exertis Cybersecurity | Angel |
| Zaltek Digital | Ridge and Partners | I.M.E.S.A. S.p.A. |
| Binary Blue | Sentris | Angel Business Communications |
| ENGIE | North London IT Support | Iron Mountain Datacenters |
| Motm Business LTD | GCH Test & Computer Services Ltd | ANGEL BUSINESS COMMUNICATIONS |
| Countryside Renewables Capital | Cundall |
Roundtable Chair
Ian Luckett
MSP Growth Expert & Co Owner
The MSP Growth Hub
Ian Luckett is a Business Growth Consultant who specialises in helping business owners in the IT & MSP space. His purpose is to help others out, be that in business or in their personal lives, and he has always had a passion for personal development that has spread over the years into the business world. Aged 27, he discovered his love for leadership, managing and building a team of 65 people in what is now the Virgin Media Network in the South East. In 2016 he founded Innovate to Success with one mission – to help others in business experience the success he’d had over his 20-year career in senior positions. In 2022 The MSP Growth Hub was born, designed to help give MSP business owners the clarity and confidence to harness the ambition of their business that may have felt out of reach, and help them build a business that truly works for them, rather than them for it.
Rob Young
CEO
Infinity Group UK
Speaker biography will be available soon.
Mitesh Patel
Managing Director
Fifosys Limited
Speaker biography will be available soon.
Ken Roulston
Managing Partner
Ex2 Consultancy
In 2009 Ken started NewCMI (CMI) as an MSP focussed on the mid market private and third party in the UK. Having made 6 acquisitions the company grew to 120 employees with a turnover of approx. £17m providing services to over 10000 end users. In March 2023 the business was acquired by the BCN Group. Ken is now providing Strategic Business Consultancy and M&A Advisory Services to a number of MSP’s. He has also assisted Kaseya as a consultant for its M&A Concierge Initiative. Over the years he has been a regular speaker at various Trade events.
Sponsors
Platinum
Platinum Sponsor
MSP Growth Hub
The MSP Growth Hub is the brainchild of two of the UK’s Leading MSP Growth Experts, Stuart Warwick and Ian Luckett. Our core purpose is to arm ambitious MSPs to scale with confidence and certainty, securing the professional and personal freedom they crave. We work with MSP’s anywhere from £250k up to £5.0m t/o and help them to confidently scale to £1million in revenue or if already there, get to £5million faster!
Email: info@themspgrowthhub.com
Phone: 01582 227 950
Visit MSP Growth HubOther Roundtables
Optimising Client Relationships and Service Delivery for MSP Success 30 October 2025
30th Oct 2025
Explore strategies to deepen client relationships and enhance service delivery. This roundtable will discuss tailored client services, proactive support, and creating long-term client value through ongoing engagement, helping MSPs differentiate themselves in the competitive landscape.
Get In Touch
If you have any questions about the MSP Channel Insights Roundtables, or would like to enquire about participating in, or sponsoring a future event, please contact us using the details below:
Email: sukhi.bhadal@angelbc.com
Phone: +44 (0)24 7671 8970
If you are experiencing issues watching the roundtable session, please use the live chat window in the bottom right of your screen to receive support.