Ian Luckett

MSP Growth Expert & Co Owner

The MSP Growth Hub

Ian Luckett is a Business Growth Consultant who specialises in helping business owners in the IT & MSP space.  His purpose is to help others out, be that in business or in their personal lives, and he has always had a passion for personal development that has spread over the years into the business world. Aged 27, he discovered his love for leadership, managing and building a team of 65 people in what is now the Virgin Media Network in the South East.  In 2016 he founded Innovate to Success with one mission – to help others in business experience the success he’d had over his 20-year career in senior positions. In 2022 The MSP Growth Hub was born, designed to help give MSP business owners the clarity and confidence to harness the ambition of their business that may have felt out of reach, and help them build a business that truly works for them, rather than them for it.

Jamie Claret

CEO

Autonomate

Speaker biography will be available soon.

Rob Morrow

Managing Director

We Do Your Group

Rob Morrow is the Managing Director of We Do Your Group, a collective of technology companies based in South West England, delivering expert IT support, hosting, digital marketing, communications, broadband, and hardware/software solutions. Supporting over 300 SMEs, Rob leads with a focus on simplifying complexity and delivering scalable, high-quality services that businesses can rely on. A Fellow of the British Computer Society (BCS), Rob is passionate about solving problems through lateral thinking, systems, and smart processes. His leadership has taken the group to major milestones, including UKAS-accredited ISO 27001 and ISO 9001 certifications and recognition as an NCSC-approved Cyber Advisor. At the core of Rob’s approach is a belief in freedom through quality: We Do Your Group doesn’t lock in customers or employees—people stay because they want to. That principle has shaped a culture of trust, transparency, and continuous improvement that delivers real value to clients and teams alike.

Joe Burns

Co-Founder & CEO

Reformed IT Limited & MSP Blueprint

Joe Burns, CEO of Reformed IT and founder of MSP Blueprint, is a distinguished entrepreneur who shares his journey and strategies for scaling and exiting MSP businesses. At Reformed IT, he drives exceptional growth, and through MSP Blueprint, he guides other MSPs towards strategic expansion and successful exits. His insights are drawn from firsthand experience, making him a sought-after speaker for MSP growth and acquisition strategies. Joe’s dual expertise not only enhances his own ventures but also empowers other MSP leaders to elevate their operations and prepare for profitable futures.

Adam Bovan

Managing Director

Singularitee

Adam Bovan is the Managing Director of Singularitee, a Managed Service Provider focused on delivering smart and efficient IT solutions and support for their Clients. Over the past few years, Adam has led his team in developing internal tools that use AI and automation to develop key processes like ticket triage, system monitoring, workflow management and reporting. With a deep interest in automation, Adam enjoys turning complex technical challenges into simple, effective processes. For Singularitee, AI and automations tools aren't a future concept, it's something they use day to day to reshape how as an MSP Provider they operate and deliver value.

Future-Proofing Your MSP Workforce: Skills, Leadership, and Retention

18th Sep 2025

As technology evolves, so must your team. This session will focus on building a future-ready workforce by investing in upskilling, inclusive leadership, and creating a culture of innovation. Learn best practices for recruitment, retention, and employee development to ensure sustained growth.

Optimising Client Relationships and Service Delivery for MSP Success 30 October 2025

30th Oct 2025

Explore strategies to deepen client relationships and enhance service delivery. This roundtable will discuss tailored client services, proactive support, and creating long-term client value through ongoing engagement, helping MSPs differentiate themselves in the competitive landscape.

Unlocking Value: Building, Selling, and Maximising Profit in MSP Businesses

04th Dec 2025

Learn actionable strategies for growing, scaling, and profiting from your MSP business. Discover how to position your business for a future sale, improve profitability, and create long-term value through strategic planning, business model optimisation, and market positioning.