Future-Proofing the MSP Workforce – Skills, Leadership and the Age of Distributed IT

16th Sep 2026, Online, 12am (GMT, UK Time)

Building a future-ready workforce remains critical for MSP growth, but the skills required are evolving rapidly. This roundtable will focus on how MSPs can attract, develop and retain talent in an era defined by distributed IT, hybrid cloud and edge computing. We’ll explore how leadership models are adapting to support remote and geographically dispersed teams, how MSPs can upskill staff to handle increasingly complex environments, and how to build cultures that encourage innovation and resilience. With AI and automation changing job roles, we’ll also examine how to balance human expertise with technology augmentation to build agile, motivated teams for the decade ahead.

Speakers

Showing 20 random companies of those who have registered to attend.

Who's Registered?

Mitsubushi Electric darron antill Watch Tower IT
Strategic Information Group ARCADIS Coltella Ltd
SDG Solutions Ltd SME IT (UK) LTD Jones Engineering Group
Airsys Aalberts hydronic flow control SARMA2
2N Telecommunications IT Hotdesk Ltd Rack Centre
ANGEL BUSINESS COM Fordhouse Proc-Global
Cloud Application Services Ltd Currie & Brown Blue light IT
Harrington Blue & Partners Angel Cache4 IT solutions Ltd
MTMG, Inc. TSANet TMB Systems Limited
MSP Nordics Virtuozzo Green Gate
Arteco Commercial Networks Limited Vigo IT Solutions Ltd
Carter Jonas Cbre EJC IT
isoft pvt ManagedRacks Infrasensing
Techno Contact Energy Secure Uk Ltd Finsbury Infrastructure
Actolog Holdings Inc. ITC Service Limited Canalys
Sota System X I.T. The Studio Group
dbWatch AS Alfa Laval UK

Sponsors

Platinum
Platinum Sponsor

MSP Growth Hub

The MSP Growth Hub is the brainchild of two of the UK’s Leading MSP Growth Experts, Stuart Warwick and Ian Luckett. Our core purpose is to arm ambitious MSPs to scale with confidence and certainty, securing the professional and personal freedom they crave. We work with MSP’s anywhere from £250k up to £5.0m t/o and help them to confidently scale to £1million in revenue or if already there, get to £5million faster!

Email: info@themspgrowthhub.com

Phone: 01582 227 950

Visit MSP Growth Hub
Gold
Gold Sponsor

NinjaOne

NinjaOne automates the hardest parts of IT, delivering visibility, security, and control over all endpoints for more than 20,000 customers. The NinjaOne automated endpoint management platform is proven to increase productivity, reduce security risk, and lower costs for IT teams and managed service providers. The company seamlessly integrates with a wide range of IT and security technologies. NinjaOne is obsessed with customer success and provides free and unlimited onboarding, training, and support.

NinjaOne is #1 on G2 in endpoint management, patch management, remote monitoring and management, and mobile device management.

Try NinjaOne for free at https://www.ninjaone.com/freetrialform/

Email: sales@ninjaone.com

Phone: +44 20 3880 9027

Visit NinjaOne

Other Roundtables

Cybersecurity, Compliance and Resilience – A New Playbook for MSPs

18th Mar 2026

Cybersecurity remains the number one priority for MSPs, but the threat landscape is expanding fast. This roundtable will explore how MSPs can build more robust cyber practices that go beyond defence – incorporating governance, compliance and cyber insurance requirements into their security strategies. As regulations tighten and customers demand greater accountability, MSPs need to adopt proactive threat detection, incident response and risk management frameworks that stand up to scrutiny. We’ll also look at how supply chain vulnerabilities, hybrid environments and geopolitical instability are shaping new resilience strategies, and how MSPs can turn this growing complexity into a competitive advantage.

Intelligent MSP Operations – AI, Automation and Observability at Scale

27th May 2026

AI and automation are no longer experimental add-ons – they are the backbone of next-generation MSP operations. This session will explore how MSPs can integrate AI-driven tools not just to optimise workflows, but to build intelligent, observable environments that provide deep visibility into performance, security and client experience. We’ll discuss how observability platforms, predictive analytics and automated remediation can help MSPs operate more efficiently, reduce human error and scale confidently. Real-world use cases will highlight how leading MSPs are overcoming integration challenges, managing data complexity and measuring ROI from these technologies.

Delivering Client Value in the Hybrid Era – Service Innovation and Ecosystem Partnerships

28th Oct 2026

Client expectations are shifting as IT environments become more complex and distributed. In this roundtable, we’ll explore how MSPs can build deeper, more strategic client relationships by innovating their service portfolios and partnering effectively within ecosystems and marketplaces. We’ll look at how tailored service delivery, co-managed models and modular platform approaches can create new value streams, as well as how MSPs can position themselves as orchestrators across hybrid and edge environments. The discussion will focus on differentiation, long-term engagement strategies and how to align client outcomes with evolving technology landscapes.

Scaling and Monetising the Modern MSP – New Models for Growth and Value Creation

09th Dec 2026

As the MSP market matures, business leaders are looking for smarter ways to scale, differentiate and maximise long-term value. This session will explore how MSPs can evolve their business models to capture new growth opportunities – from recurring revenue streams and service marketplaces to data-driven services and strategic partnerships. We’ll also discuss M&A dynamics, valuation trends and what buyers are looking for in a modern MSP. Whether your goal is to scale organically, attract investment or prepare for exit, this roundtable will offer practical insights into how to position your business for the next stage of growth.

Get In Touch

If you have any questions about the MSP Channel Insights Roundtables, or would like to enquire about participating in, or sponsoring a future event, please contact us using the details below:

Email: sukhi.bhadal@angelbc.com
Phone: +44 (0)24 7671 8970

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