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Consumers confused by mobility jargon

Avis Budget Group has revealed new independent research surveying 14,000 people in 14 countries across Europe highlighting a significant knowledge gap in consumer understanding around the future of mobility, with marked differences in awareness and understanding between countries and age groups.

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NEWS

Customer experience is now the top priority for quality assurance

Capgemini's World Quality Report 2018 shows that customer experience is the top priority for quality assurance activities for the very first time, with automation and AI set to accelerate in the coming years.

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Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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Nokia partners with China Mobile to deliver IoT-based highway landslide alert platform

Nokia, in partnership with China Mobile/CMCC Guangxi, is delivering a landslide monitoring and...

Software AG and Dell Technologies extend partnership

Software AG has extended its partnership with Dell Technologies in which the company will bundle...

IoT is the fastest growing force affecting PKI planning and evolution

Organisations apply stronger PKI security controls due to their increasingly critical role today.

German enterprises move towards smart factories

ISG Provider Lens report finds German manufacturers looking to modernize through machine learning,...

Predicitng the future of privacy and cybersecurity

Advanced technologies such as AI, blockchain and continuous authentication to transform the...

Linking building automation and IoT

J2 Innovations, a Siemens Company, launches FIN Edge2Cloud - a new easy, secure, open, scalable way...

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