Logo

AI

NEWS

Consumers confused by mobility jargon

Avis Budget Group has revealed new independent research surveying 14,000 people in 14 countries across Europe highlighting a significant knowledge gap in consumer understanding around the future of mobility, with marked differences in awareness and understanding between countries and age groups.

Read More
NEWS

Customer experience is now the top priority for quality assurance

Capgemini's World Quality Report 2018 shows that customer experience is the top priority for quality assurance activities for the very first time, with automation and AI set to accelerate in the coming years.

Read More
Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

Read more

A faultering frontline?

Research by Harvard Business Review Analytic Services, sponsored by ThoughtSpot, shows only 7% of...

SMEs are placing their bets on AI, IoT and blockchain

Cloud Industry Forum and Ingram Micro Cloud find SMEs are moving towards next generation...

Intelligent automation can unlock $850 million annual value for CSPs

CSPs across North America, Europe, Latin America, EMEA and APAC disclose plans for automation.

Gartner identifies top 10 strategic IoT technologies and trends

Gartner has highlighted the top strategic Internet of Things (IoT) technology trends that will...

Siemens and SAS partner to deliver AI-embedded IoT analytics for edge and cloud

Siemens’ MindSphere embeds SAS streaming analytics to meet growing demands for IoT analytics with...

Manufacturers’ feel they are being left behind in the IoT race

Research from Ubisense finds 40% of global manufacturers don’t know how to get started with IoT,...

© 2025 - Angel Business Communications Limited

Made with by Angels