NEWS

Consumers confused by mobility jargon

Avis Budget Group has revealed new independent research surveying 14,000 people in 14 countries across Europe highlighting a significant knowledge gap in consumer understanding around the future of mobility, with marked differences in awareness and understanding between countries and age groups.

Read More

NEWS

Customer experience is now the top priority for quality assurance

Capgemini's World Quality Report 2018 shows that customer experience is the top priority for quality assurance activities for the very first time, with automation and AI set to accelerate in the coming years.

Read More

Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

Read more
Inmarsat’s global ELERA network will enable Hiber to bring IoT solutions and services to more...
Automation enables agility, increases speed, and drives top-line revenue while freeing up resources...
F-Secure finds IoT threats and attacks are increasing, but rely on well-known security weaknesses.
Global leader in insurance IoT to integrate SAS’ analytics suite to help insurers more...
IoT connectivity and network insights through Tata Communications MOVE™ will safeguard data, help...
Intel has introduced the Intel® Connected Logistics Platform (Intel® CLP), a cost-effective...