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Consumers confused by mobility jargon

Avis Budget Group has revealed new independent research surveying 14,000 people in 14 countries across Europe highlighting a significant knowledge gap in consumer understanding around the future of mobility, with marked differences in awareness and understanding between countries and age groups.

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NEWS

Customer experience is now the top priority for quality assurance

Capgemini's World Quality Report 2018 shows that customer experience is the top priority for quality assurance activities for the very first time, with automation and AI set to accelerate in the coming years.

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Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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Thales, Telstra, Microsoft and Arduino deliver scalable trust for IoT

Thales, Telstra, Microsoft and Arduino have implemented the GSMA IoT SAFE solution to address the...

DevicePilot secures £1.7 million funding for IoT Service Monitoring platform

DevicePilot, the company behind the world’s leading Service Monitoring platform for connected...

IoT could halve food wastage before the end of the decade

Real-time data tracking could spell the end of food lost or wasted in transit.

IoT technology used to study cliff stability at Tutankhamun’s tomb

IoT technology is preserving Ancient Egypt’s heritage under a geological research project to...

Paessler launches PRTG Node-REDConnector

Opens up a new dimension of monitoring for IoT environments.

City of Tampere and Tieto develop AI-IoT test solution for pedestrian traffic safety

The City of Tampere, Finland and Tieto, a leading Nordic IT services and software company, have...

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