AI

Consumers confused by mobility jargon

Posted 7 years ago in by Phil Alsop

Avis Budget Group has revealed new independent research surveying 14,000 people in 14 countries across Europe highlighting a significant knowledge gap in consumer understanding around the future of mobility, with marked differences in awareness and understanding between countries and age groups.

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Customer experience is now the top priority for quality assurance

Posted 7 years ago in by Phil Alsop

Capgemini's World Quality Report 2018 shows that customer experience is the top priority for quality assurance activities for the very first time, with automation and AI set to accelerate in the coming years.

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Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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Hitachi Vantara introduces Lumada Video Insights

Hitachi Vantara has introduced Lumada Video Insights, an end-to-end, intelligent and adaptable...

Businesses set to miss out on the true benefits of automation

New Capgemini report reveals that upskilling programs help fulfil automation’s productivity...

Monitoring and controlling plant performance

Create highly advanced soft sensors with versatile "nested calculations".

'Breakthrough' efficiency for IoT video security networks

Pluribus Networks has introduced the Pluribus IoT Video Security Fabric. Working with Dell...

Make IoT data actionable

Splunk has introduced Splunk for Industrial IoT, Splunk’s first Internet of Things (IoT)...

Successful trials pave way for Danelec and TeamViewer powered maritime IoT

Partners developing standardised technology to replace complex, often unreliable VPNs.

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