AI

Consumers confused by mobility jargon

Posted 7 years ago in by Phil Alsop

Avis Budget Group has revealed new independent research surveying 14,000 people in 14 countries across Europe highlighting a significant knowledge gap in consumer understanding around the future of mobility, with marked differences in awareness and understanding between countries and age groups.

Read More

Customer experience is now the top priority for quality assurance

Posted 7 years ago in by Phil Alsop

Capgemini's World Quality Report 2018 shows that customer experience is the top priority for quality assurance activities for the very first time, with automation and AI set to accelerate in the coming years.

Read More

Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

Read more

IT practitioners and managers' wages are closing in, as appetite for automation increases

DevOps practitioner salaries increase worldwide, as growing demand for IT talent and automation...

Global IoT interoperability takes step forward

International standards initiative oneM2M has welcomed a range of new members as organisations...

HPE addresses the edge

New IoT and edge offerings, and partner program, accelerate deployment of personalized digital...

BitBox USA and EdgeMicro partner

BitBox USA and EdgeMicro, a leading edge colocation company, continue their partnership to meet...

A faultering frontline?

Research by Harvard Business Review Analytic Services, sponsored by ThoughtSpot, shows only 7% of...

Connected devices increase enterprise risk

IoT survey from Palo Alto Networks highlights post-pandemic IoT security issues, as 68% cite...

© 2026 - Angel Business Communications Limited

Made with by Angels