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Consumers confused by mobility jargon

Avis Budget Group has revealed new independent research surveying 14,000 people in 14 countries across Europe highlighting a significant knowledge gap in consumer understanding around the future of mobility, with marked differences in awareness and understanding between countries and age groups.

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NEWS

Customer experience is now the top priority for quality assurance

Capgemini's World Quality Report 2018 shows that customer experience is the top priority for quality assurance activities for the very first time, with automation and AI set to accelerate in the coming years.

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Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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WiTCOM deploys ADVA’s NFV hosting platform

Open uCPE solution built on Ensemble Connector and Turbo IPsec vRouter hosts IoT, surveillance and...

Blend is best

50% of consumers want blend of technology and human input in retail experience.

Workz launches IoT platform to enable businesses to streamline operations

IoT provider offers real-time tracking and remote management of assets.

Software AG and Cotham Technologies partner

Speeds ups rollout of apps and slashes cost of ownership.

Speedcast launches IoT platform

Speedcast International has launched a next generation Internet of Things (IoT) platform designed...

Clovity partners with Dispersive Networks

Clovity has partnered with Dispersive Networks, a provider of ultra-secure networking for...

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