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Consumers confused by mobility jargon

Avis Budget Group has revealed new independent research surveying 14,000 people in 14 countries across Europe highlighting a significant knowledge gap in consumer understanding around the future of mobility, with marked differences in awareness and understanding between countries and age groups.

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NEWS

Customer experience is now the top priority for quality assurance

Capgemini's World Quality Report 2018 shows that customer experience is the top priority for quality assurance activities for the very first time, with automation and AI set to accelerate in the coming years.

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Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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Powering predictive IT

Splunk has introduced a new version of Splunk® IT Service Intelligence (ITSI) that can help IT...

Pivot3 partners with Lenovo for IoT at the edge

Bundled appliances with Lenovo accelerate adoption of Pivot3 intelligent HCI in mission-critical...

IIC and OpenFog Consortium join forces

Under the IIC umbrella, the combined membership will accelerate the adoption of the IIoT, fog and...

McConnell Dowell chooses Orange Business Services to deliver smart IoT solution for construction sites

McConnell Dowell, a leading infrastructure construction company has selected Orange Business...

Armis and Gigamon team up

Leading agentless device security platform provider Armis, and cloud visibility and analytics...

Report sheds light on smart city expectations

Nutanix has sponsored a new report sponsored written by The Economist Intelligence Unit entitled...

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