AI

Consumers confused by mobility jargon

Posted 7 years ago in by Phil Alsop

Avis Budget Group has revealed new independent research surveying 14,000 people in 14 countries across Europe highlighting a significant knowledge gap in consumer understanding around the future of mobility, with marked differences in awareness and understanding between countries and age groups.

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Customer experience is now the top priority for quality assurance

Posted 7 years ago in by Phil Alsop

Capgemini's World Quality Report 2018 shows that customer experience is the top priority for quality assurance activities for the very first time, with automation and AI set to accelerate in the coming years.

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Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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KDDI partners with Orange Business Services

Automotive manufacturers Toyota and Mazda leverage connected car capabilities for improved customer...

Paessler launches PRTG Node-REDConnector

Opens up a new dimension of monitoring for IoT environments.

An innovation to ease our way into the next digital revolution

A new algorithm which can be introduced into existing components could speed up the advent of the...

IoT for logistics

Intel has introduced the Intel® Connected Logistics Platform (Intel® CLP), a cost-effective...

Linking building automation and IoT

J2 Innovations, a Siemens Company, launches FIN Edge2Cloud - a new easy, secure, open, scalable way...

Attacks using IoT devices and Windows SMB escalate in 2019

F-Secure's global honeynet measured twelve times more attack events in H1 2019 than in H1 last year.

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