AI

Consumers confused by mobility jargon

Posted 7 years ago in by Phil Alsop

Avis Budget Group has revealed new independent research surveying 14,000 people in 14 countries across Europe highlighting a significant knowledge gap in consumer understanding around the future of mobility, with marked differences in awareness and understanding between countries and age groups.

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Customer experience is now the top priority for quality assurance

Posted 7 years ago in by Phil Alsop

Capgemini's World Quality Report 2018 shows that customer experience is the top priority for quality assurance activities for the very first time, with automation and AI set to accelerate in the coming years.

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Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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Octo Telematics partners with SAS

Global leader in insurance IoT to integrate SAS’ analytics suite to help insurers more...

SMEs are placing their bets on AI, IoT and blockchain

Cloud Industry Forum and Ingram Micro Cloud find SMEs are moving towards next generation...

'Breakthrough' efficiency for IoT video security networks

Pluribus Networks has introduced the Pluribus IoT Video Security Fabric. Working with Dell...

DevicePilot secures £1.7 million funding for IoT Service Monitoring platform

DevicePilot, the company behind the world’s leading Service Monitoring platform for connected...

Traxens selects AVSystem for efficient management of smart containers

Traxens, expert in providing high value data and services for the supply chain industry, and...

IoT growth to generate over 79 zettabytes of data

The number of devices connected to the Internet, including the machines, sensors, and cameras that...

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