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Consumers confused by mobility jargon

Avis Budget Group has revealed new independent research surveying 14,000 people in 14 countries across Europe highlighting a significant knowledge gap in consumer understanding around the future of mobility, with marked differences in awareness and understanding between countries and age groups.

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NEWS

Customer experience is now the top priority for quality assurance

Capgemini's World Quality Report 2018 shows that customer experience is the top priority for quality assurance activities for the very first time, with automation and AI set to accelerate in the coming years.

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Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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Infinidat joins forces with VMware to tackle IoT security threats

Infinidat, provider of multi-petabyte data storage solutions, has joined forces with VMware to...

Europe embraces emerging technologies

By 2020, nearly 40 percent of European organisations plan to deploy artificial intelligence and...

IoT devices under constant attack

Cyxtera Technologies has released findings from an extensive research project, the “Detection of...

Wireless Logic expands IoT Channel Partner Accelerator Programme

One of Europe’s leading IoT connectivity platform providers, Wireless Logic, recently launched...

Helping with wildlife conservation

Nominet's IoT Tools are now open source and being used by international conservation charity ZSL...

Partners in IoT

Deutsche Telekom and Software AG to create global Cloud of Things platform.

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