AI

Consumers confused by mobility jargon

Posted 7 years ago in by Phil Alsop

Avis Budget Group has revealed new independent research surveying 14,000 people in 14 countries across Europe highlighting a significant knowledge gap in consumer understanding around the future of mobility, with marked differences in awareness and understanding between countries and age groups.

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Customer experience is now the top priority for quality assurance

Posted 7 years ago in by Phil Alsop

Capgemini's World Quality Report 2018 shows that customer experience is the top priority for quality assurance activities for the very first time, with automation and AI set to accelerate in the coming years.

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Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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Make IoT data actionable

Splunk has introduced Splunk for Industrial IoT, Splunk’s first Internet of Things (IoT)...

IoT investment on the increase

Despite the disruptive impacts of COVID-19, 47% of organizations plan to increase their investments...

Organizations are only scratching the surface when it comes to automation

New report suggests organizations are missing a huge opportunity in automation by focusing on...

5G powers up IoT

A host of sectors are set to unleash AI on these freshly launched networks.

Precise learning from imbalanced data sets

Fujitsu Laboratories Ltd. is developing "Wide Learning," a machine learning technology capable of...

City of Tampere and Tieto develop AI-IoT test solution for pedestrian traffic safety

The City of Tampere, Finland and Tieto, a leading Nordic IT services and software company, have...

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