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Consumers confused by mobility jargon

Avis Budget Group has revealed new independent research surveying 14,000 people in 14 countries across Europe highlighting a significant knowledge gap in consumer understanding around the future of mobility, with marked differences in awareness and understanding between countries and age groups.

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NEWS

Customer experience is now the top priority for quality assurance

Capgemini's World Quality Report 2018 shows that customer experience is the top priority for quality assurance activities for the very first time, with automation and AI set to accelerate in the coming years.

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Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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Attacks using IoT devices and Windows SMB escalate in 2019

F-Secure's global honeynet measured twelve times more attack events in H1 2019 than in H1 last year.

IOT platform promises disruption

Radix IoT has launched what it says is the market’s most transformative and disruptive IoT...

Successful trials pave way for Danelec and TeamViewer powered maritime IoT

Partners developing standardised technology to replace complex, often unreliable VPNs.

Speedcast launches IoT platform

Speedcast International has launched a next generation Internet of Things (IoT) platform designed...

Businesses set to miss out on the true benefits of automation

New Capgemini report reveals that upskilling programs help fulfil automation’s productivity...

FIDO Alliance announces new identity verification and IoT initiatives

New working groups formed to secure adjacent technologies that are critical for end-to-end identity...

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