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Consumers confused by mobility jargon

Avis Budget Group has revealed new independent research surveying 14,000 people in 14 countries across Europe highlighting a significant knowledge gap in consumer understanding around the future of mobility, with marked differences in awareness and understanding between countries and age groups.

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NEWS

Customer experience is now the top priority for quality assurance

Capgemini's World Quality Report 2018 shows that customer experience is the top priority for quality assurance activities for the very first time, with automation and AI set to accelerate in the coming years.

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Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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Pivot3 partners with Lenovo for IoT at the edge

Bundled appliances with Lenovo accelerate adoption of Pivot3 intelligent HCI in mission-critical...

Majority of organisations plan automation investment

New survey reveals that 48% accelerated automation projects as a result of the pandemic, with cost...

Rackspace enables Innovyze's digital twins

Rackspace Technology has provided Internet of Things (IoT) and Cloud Native Development...

Ericsson lays out vision for cellular IoT

Outlines evolution of cellular IoT in four segments leveraging new capabilities with 4G and 5G to...

IT practitioners and managers' wages are closing in, as appetite for automation increases

DevOps practitioner salaries increase worldwide, as growing demand for IT talent and automation...

Helping to drive 5G network transformation

DigiCert ONEⓇ support for strong authentication in dynamic environments, scalability and...

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