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Consumers confused by mobility jargon

Avis Budget Group has revealed new independent research surveying 14,000 people in 14 countries across Europe highlighting a significant knowledge gap in consumer understanding around the future of mobility, with marked differences in awareness and understanding between countries and age groups.

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NEWS

Customer experience is now the top priority for quality assurance

Capgemini's World Quality Report 2018 shows that customer experience is the top priority for quality assurance activities for the very first time, with automation and AI set to accelerate in the coming years.

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Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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Ericsson and Volvo Cars sign five-year Connected Vehicle Cloud deal

Ericsson Connected Vehicle Cloud (CVC) platform with global operational support to benefit Volvo...

Rackspace enables Innovyze's digital twins

Rackspace Technology has provided Internet of Things (IoT) and Cloud Native Development...

Shell expands strategic collaboration with Microsoft

Shell appoints C3 IoT and Microsoft Azure as its AI platform.

Nokia WING to enable worldwide IoT connectivity for HMD Global’s enterprise data solution

Nokia Worldwide IoT Network Grid (WING) will provide seamless connectivity as a service for HMD’s...

IoT is important, but barriers remain

New VansonBourne Survey, Sponsored by Software AG, finds 25% of respondents rank IoT as their most...

Gartner identifies top 10 strategic IoT technologies and trends

Gartner has highlighted the top strategic Internet of Things (IoT) technology trends that will...

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