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Consumers confused by mobility jargon

Avis Budget Group has revealed new independent research surveying 14,000 people in 14 countries across Europe highlighting a significant knowledge gap in consumer understanding around the future of mobility, with marked differences in awareness and understanding between countries and age groups.

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NEWS

Customer experience is now the top priority for quality assurance

Capgemini's World Quality Report 2018 shows that customer experience is the top priority for quality assurance activities for the very first time, with automation and AI set to accelerate in the coming years.

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Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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oneM2M publishes whitepaper on IoT and sustainability

oneM2M has released its first whitepaper on IoT sustainability. Co-written by diverse industrial...

Hitachi Vantara strengthens Lumada portfolio

Hitachi Vantara has introduced Lumada Maintenance Insights solutions that will expand the Lumada...

IoT challenges security teams

In a Palo Alto Networks study, technology leaders acknowledged they need to step up security to...

Siemens and SAS partner to deliver AI-embedded IoT analytics for edge and cloud

Siemens’ MindSphere embeds SAS streaming analytics to meet growing demands for IoT analytics with...

EDF Energy deploys IIoT

Remote monitoring capabilities to increase value to customers whilst reducing carbon footprint.

Nokia partners with China Mobile to deliver IoT-based highway landslide alert platform

Nokia, in partnership with China Mobile/CMCC Guangxi, is delivering a landslide monitoring and...

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