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Consumers confused by mobility jargon

Avis Budget Group has revealed new independent research surveying 14,000 people in 14 countries across Europe highlighting a significant knowledge gap in consumer understanding around the future of mobility, with marked differences in awareness and understanding between countries and age groups.

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NEWS

Customer experience is now the top priority for quality assurance

Capgemini's World Quality Report 2018 shows that customer experience is the top priority for quality assurance activities for the very first time, with automation and AI set to accelerate in the coming years.

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Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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DevicePilot secures £1.7 million funding for IoT Service Monitoring platform

DevicePilot, the company behind the world’s leading Service Monitoring platform for connected...

Report sheds light on smart city expectations

Nutanix has sponsored a new report sponsored written by The Economist Intelligence Unit entitled...

Making IoT and edge applications easier?

Amazon Web Services has introduced four significant services and capabilities said to make it...

Ethics and AI

Ninety-two percent of AI leaders train their technologists in ethics; 74 percent evaluate AI...

IoT threats: same hacks, new devices

F-Secure finds IoT threats and attacks are increasing, but rely on well-known security weaknesses.

Cisco data centre goes anywhere your data is

Application innovation is at the heart of the digital economy. A new era of apps is redefining what...

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