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Consumers confused by mobility jargon

Avis Budget Group has revealed new independent research surveying 14,000 people in 14 countries across Europe highlighting a significant knowledge gap in consumer understanding around the future of mobility, with marked differences in awareness and understanding between countries and age groups.

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NEWS

Customer experience is now the top priority for quality assurance

Capgemini's World Quality Report 2018 shows that customer experience is the top priority for quality assurance activities for the very first time, with automation and AI set to accelerate in the coming years.

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Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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SaaS security and visbility for IoT and OT networks

Nozomi Networks Vantage empowers a new generation of cyber and physical system security with the...

Consortium embraces FOG

The IIC, now incorporating OpenFog, is the single-largest organization focused on IIoT, AI, fog and...

GE launches $1.2 billion industrial IoT company

New GE-owned, independently run entity will be established to expand company’s leadership in IIoT...

The edge - opportunity or hurdle?

The ability of organizations to realize business value from data increasingly depends on their...

Global financial services industry bullish towards disruptive technology

Two thirds of financial services executives say disruptive technologies will have a positive impact...

ANS partners with Bruntwood to drive intelligent business decisions using IoT

Cloud service provider, ANS Group, is set to support leading property company, Bruntwood, in...

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