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Consumers confused by mobility jargon

Avis Budget Group has revealed new independent research surveying 14,000 people in 14 countries across Europe highlighting a significant knowledge gap in consumer understanding around the future of mobility, with marked differences in awareness and understanding between countries and age groups.

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NEWS

Customer experience is now the top priority for quality assurance

Capgemini's World Quality Report 2018 shows that customer experience is the top priority for quality assurance activities for the very first time, with automation and AI set to accelerate in the coming years.

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Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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Eseye partners with Verizon

Enables customers to localise IoT devices in the US and eliminate permanent roaming issues.

Verizon Business to accelerate IoT solution creation and deployment with Microsoft Azure

Verizon Business plans to simplify and accelerate end-to-end IoT solution creation by providing all...

Security concerns surround AI deployments

Digital Transformation Barometer finds better security needed to harness the positive potential of...

IoT data - the next Netflix?

Data insights will move from digital to physical interactions with the mining of vast new sources...

Making IoT and edge applications easier?

Amazon Web Services has introduced four significant services and capabilities said to make it...

Successful trials pave way for Danelec and TeamViewer powered maritime IoT

Partners developing standardised technology to replace complex, often unreliable VPNs.

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