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Consumers confused by mobility jargon

Avis Budget Group has revealed new independent research surveying 14,000 people in 14 countries across Europe highlighting a significant knowledge gap in consumer understanding around the future of mobility, with marked differences in awareness and understanding between countries and age groups.

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NEWS

Customer experience is now the top priority for quality assurance

Capgemini's World Quality Report 2018 shows that customer experience is the top priority for quality assurance activities for the very first time, with automation and AI set to accelerate in the coming years.

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Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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Cisco data centre goes anywhere your data is

Application innovation is at the heart of the digital economy. A new era of apps is redefining what...

Queen’s researchers design a new computing system that can reduce delays on smart devices

Computer scientists at Queen’s University Belfast have designed a new innovative system to reduce...

SMEs are placing their bets on AI, IoT and blockchain

Cloud Industry Forum and Ingram Micro Cloud find SMEs are moving towards next generation...

oneM2M joins forces with the ICA to accelerate global IoT standards

Both parties are aligning their work to deliver on their vision of developing an open,...

IoT security in the spotlight

DigiCert’s 2018 State of IoT survey reveals security as the top concern as IoT takes centre stage...

Linking building automation and IoT

J2 Innovations, a Siemens Company, launches FIN Edge2Cloud - a new easy, secure, open, scalable way...

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