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Consumers confused by mobility jargon

Avis Budget Group has revealed new independent research surveying 14,000 people in 14 countries across Europe highlighting a significant knowledge gap in consumer understanding around the future of mobility, with marked differences in awareness and understanding between countries and age groups.

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NEWS

Customer experience is now the top priority for quality assurance

Capgemini's World Quality Report 2018 shows that customer experience is the top priority for quality assurance activities for the very first time, with automation and AI set to accelerate in the coming years.

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Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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The edge - opportunity or hurdle?

The ability of organizations to realize business value from data increasingly depends on their...

Nokia expands MX Industrial Edge ecosystem

Nokia is expanding its partner ecosystem to cut through IoT complexity and advance the digital...

Armis and Gigamon team up

Leading agentless device security platform provider Armis, and cloud visibility and analytics...

IoT devices under constant attack

Cyxtera Technologies has released findings from an extensive research project, the “Detection of...

SMEs are placing their bets on AI, IoT and blockchain

Cloud Industry Forum and Ingram Micro Cloud find SMEs are moving towards next generation...

Survey raises privacy and security concerns for IoT manufacturers

New research shows privacy, security are frequently key consumer concerns and drive buying...

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