AI

Consumers confused by mobility jargon

Posted 7 years ago in by Phil Alsop

Avis Budget Group has revealed new independent research surveying 14,000 people in 14 countries across Europe highlighting a significant knowledge gap in consumer understanding around the future of mobility, with marked differences in awareness and understanding between countries and age groups.

Read More

Customer experience is now the top priority for quality assurance

Posted 7 years ago in by Phil Alsop

Capgemini's World Quality Report 2018 shows that customer experience is the top priority for quality assurance activities for the very first time, with automation and AI set to accelerate in the coming years.

Read More

Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

Read more

Forecasts 5G IoT revenue to reach $8 billion by 2025

A study from Juniper Research has found that total operator-billed revenue from 5G IoT connections...

IEEE highlights importance of AI, ML, 5G and IoT

Chief information officers and chief technology officers surveyed on 2021 opportunities, challenges...

SHV Energy improves customer service with smart devices and IoT connectivity

“Smart IoT” connectivity ensures a reliable and secure gas supply for its customers.

Workz launches IoT platform to enable businesses to streamline operations

IoT provider offers real-time tracking and remote management of assets.

FIDO Alliance announces new identity verification and IoT initiatives

New working groups formed to secure adjacent technologies that are critical for end-to-end identity...

Paessler launches PRTG Node-REDConnector

Opens up a new dimension of monitoring for IoT environments.

© 2026 - Angel Business Communications Limited

Made with by Angels