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Consumers confused by mobility jargon

Avis Budget Group has revealed new independent research surveying 14,000 people in 14 countries across Europe highlighting a significant knowledge gap in consumer understanding around the future of mobility, with marked differences in awareness and understanding between countries and age groups.

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NEWS

Customer experience is now the top priority for quality assurance

Capgemini's World Quality Report 2018 shows that customer experience is the top priority for quality assurance activities for the very first time, with automation and AI set to accelerate in the coming years.

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Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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Hiber and Inmarsat to develop IoT connectivity backbone

Inmarsat’s global ELERA network will enable Hiber to bring IoT solutions and services to more...

Wireless Logic acquires Arkessa

Wireless Logic has acquired Arkessa Ltd to further strengthen its market position. This marks the...

The IET joins Smart Buildings Show line-up

The Institution of Engineering and Technology (IET) has joined the line-up for this year’s Smart...

Industry’s first SD-WAN solution for desktop, mobile and IoT devices?

New solution will allow mobile users to connect to enterprise clouds and applications via SD-WAN,...

Siemens and SAS partner to deliver AI-embedded IoT analytics for edge and cloud

Siemens’ MindSphere embeds SAS streaming analytics to meet growing demands for IoT analytics with...

Westcon launches new Go-To-Market initiative

Westcon, the international technology distributor, has launched its new EMEA Go-To-Market...

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