AI

Consumers confused by mobility jargon

Posted 7 years ago in by Phil Alsop

Avis Budget Group has revealed new independent research surveying 14,000 people in 14 countries across Europe highlighting a significant knowledge gap in consumer understanding around the future of mobility, with marked differences in awareness and understanding between countries and age groups.

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Customer experience is now the top priority for quality assurance

Posted 7 years ago in by Phil Alsop

Capgemini's World Quality Report 2018 shows that customer experience is the top priority for quality assurance activities for the very first time, with automation and AI set to accelerate in the coming years.

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Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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Smart Social Distancing Solution from Software AG helps employees return to work safely

New IIoT solution to be available through international network of partners.

IoT is vital for our future success

Vodafone Business has launched its 2020 IoT Spotlight report, focused on the impact IoT is having...

SMEs are placing their bets on AI, IoT and blockchain

Cloud Industry Forum and Ingram Micro Cloud find SMEs are moving towards next generation...

IEEE highlights importance of AI, ML, 5G and IoT

Chief information officers and chief technology officers surveyed on 2021 opportunities, challenges...

Traxens trials Internet-of–Things (IoT) network in port environment

Pilot project from big data and fleet management specialist aimed at providing better overview of...

Cameras and cars will drive IoT market

Outdoor surveillance cameras will be the largest market for 5G Internet of Things (IoT) solutions...

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