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Consumers confused by mobility jargon

Avis Budget Group has revealed new independent research surveying 14,000 people in 14 countries across Europe highlighting a significant knowledge gap in consumer understanding around the future of mobility, with marked differences in awareness and understanding between countries and age groups.

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NEWS

Customer experience is now the top priority for quality assurance

Capgemini's World Quality Report 2018 shows that customer experience is the top priority for quality assurance activities for the very first time, with automation and AI set to accelerate in the coming years.

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Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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Industrial revolution is here to stay

The manufacturing landscape is about to change and change in a big way, according to ABI Research,...

IoT is important, but barriers remain

New VansonBourne Survey, Sponsored by Software AG, finds 25% of respondents rank IoT as their most...

Smart factories set to boost global economy by $1.5 trillion by 2023

Manufacturers plan to invest more than ever in smart factories but challenges in scaling must be...

Telensa partners with Yotta to enable cities to control their streetlights from one platform

Strategic partnership will combine Telensa’s global #1 smart street lighting CMS with Yotta’s...

Qualcomm debuts IoT solutions

Next-generation solutions deliver advanced Edge-AI performance, innovative power-efficiency, 5G...

Retail industry faces network downtime challenges

A new study from Cradlepoint, the leader in cloud-delivered LTE and 5G Ready wireless network edge...

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