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Consumers confused by mobility jargon

Avis Budget Group has revealed new independent research surveying 14,000 people in 14 countries across Europe highlighting a significant knowledge gap in consumer understanding around the future of mobility, with marked differences in awareness and understanding between countries and age groups.

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NEWS

Customer experience is now the top priority for quality assurance

Capgemini's World Quality Report 2018 shows that customer experience is the top priority for quality assurance activities for the very first time, with automation and AI set to accelerate in the coming years.

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Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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Software AG introduces 'major advance' in self-service analytics for IoT

“Self-service” analytics that can monitor and respond to IoT data in real-time now available to...

Organisations vulnerable to IoT-based attacks

New data from Extreme Networks reveals that IoT is barreling toward the enterprise, but...

What happens next?

International Data Corporation (IDC)has publishd its worldwide information technology (IT) industry...

Millions of vulnerable people to benefit from new IoT monitoring service

Memo Hub monitors a person’s daily activity and flags potential minor issues before they become a...

Cisco study predicts dramatic changes in IT operations

Cisco has launched its new IT Operations Readiness Index revealing how data is transforming the way...

Workz launches IoT platform to enable businesses to streamline operations

IoT provider offers real-time tracking and remote management of assets.

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