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Consumers confused by mobility jargon

Avis Budget Group has revealed new independent research surveying 14,000 people in 14 countries across Europe highlighting a significant knowledge gap in consumer understanding around the future of mobility, with marked differences in awareness and understanding between countries and age groups.

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NEWS

Customer experience is now the top priority for quality assurance

Capgemini's World Quality Report 2018 shows that customer experience is the top priority for quality assurance activities for the very first time, with automation and AI set to accelerate in the coming years.

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Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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5.8 billion enterprise IoT endpoints will be in use in 2020

Gartner, Inc. forecasts that the enterprise and automotive Internet of Things (IoT) market* will...

Traxens joins European DataPorts project

H2020 program will boost transition of European seaports from connected and digital to smart and...

Global IoT interoperability takes step forward

International standards initiative oneM2M has welcomed a range of new members as organisations...

Mindtree to acquire NxT Digital Business of L&T

Acquisition to enhance Mindtree’s cloud-based IoT and AI capabilities for Industry 4.0.

Automate or die?

Automation enables agility, increases speed, and drives top-line revenue while freeing up resources...

Chunghwa Telecom selects Ericsson IoT Accelerator to drive enterprise IoT

Deal to enable IoT opportunities for Chunghwa’s enterprise customers through Ericsson IoT...

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