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Consumers confused by mobility jargon

Avis Budget Group has revealed new independent research surveying 14,000 people in 14 countries across Europe highlighting a significant knowledge gap in consumer understanding around the future of mobility, with marked differences in awareness and understanding between countries and age groups.

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NEWS

Customer experience is now the top priority for quality assurance

Capgemini's World Quality Report 2018 shows that customer experience is the top priority for quality assurance activities for the very first time, with automation and AI set to accelerate in the coming years.

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Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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An innovation to ease our way into the next digital revolution

A new algorithm which can be introduced into existing components could speed up the advent of the...

Nokia enables China Mobile with enterprise IoT connectivity globally

Nokia and China Mobile reached a strategic agreement to provide seamless IoT global connectivity...

Smart Building market to hit $92.5bn by 2025, driven by worker productivity goals

Rethink Technology Research finds that smart building penetration of the total commercial and...

Armis and Gigamon team up

Leading agentless device security platform provider Armis, and cloud visibility and analytics...

IoT could halve food wastage before the end of the decade

Real-time data tracking could spell the end of food lost or wasted in transit.

Qualcomm debuts IoT solutions

Next-generation solutions deliver advanced Edge-AI performance, innovative power-efficiency, 5G...

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