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Zendesk Q&A with Emma Acton: Inside the shift to brand-led, AI-driven marketing

In a Q&A with Zendesk’s VP Marketing EMEA, Emma Acton reflects on how enterprise marketing is evolving. She discusses the shift towards brand-led demand, the continued evolution of account-based marketing, and the growing complexity of measuring customer journeys in an AI-driven environment.

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NEWS
Zendesk Q&A: Matthias Goehler on AI, automation, and the future of customer experience

Zendesk EMEA CTO Matthias Goehler discusses how AI is reshaping customer service, from automation and cross-channel experiences to security, human empathy, and the shift toward more proactive support.

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NEWS
Guardz Q&A: Agentic AI, strategic partnerships and building MSP-first security platforms

In this Q&A, Doni Brass, SVP Product Strategy & Community at Guardz, discusses how MSPs are adapting to rising cyber threats, the shift toward platformisation, and how AI-driven automation and strategic partnerships are reshaping security delivery for small and medium-sized businesses.

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NEWS
DigiCert Q&A: AI threats, certificate lifecycle risk and channel strategy

In this Q&A, Christian Stanford, RVP EMEA Channels at DigiCert, discusses the company’s channel-first strategy, the growing urgency around certificate lifecycle management, and how partners can help organisations navigate AI-driven security risks, compliance demands and emerging threats such as...

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NEWS
Atlassian Team '26: The growing role of context in AI-driven workflows

At Atlassian Team '26 in Anaheim, industry leaders gathered to explore the next phase of AI, where...

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NEWS
Key Causes of Data Loss: It’s Not all Ransomware’s Fault

By Graham Jarvis, Freelance Lead Journalist, Business and Technology, Trudy Darwin Communications,...

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NEWS
Reimaging Managed Services for the AI Era

DXC OASIS is an intelligent orchestration platform that integrates seamlessly across existing IT...

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NEWS
The Blurring Lines of Trust: Rethinking Third-Party Risk for Organisational Resilience

By Tony Fergusson, CISO in Residence at Zscaler.

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NEWS
Scaling with purpose: inside Evergreen’s fast-growing global expansion

In an exclusive conversation with Isobelle Coventry, this article explores the significant growth...

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NEWS
AI tools to digital employees: why traditional security models are falling behind

This article is based on an exclusive interview with Steve Wilson, Chief AI Officer at Exabeam,...

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NEWS
Why distribution now sits at the heart of commercial resilience for the European channel

By René Klein, Executive Vice President, Europe at Westcon-Comstor.

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NEWS
How Channel Partners are Managing Overconfidence in AI Controls

By Ryan Davis, Channel Account Manager at CultureAI.

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Videos

What it takes to deliver a data centre

Katie Coulson, Executive Vice President and General Manager, Skanska Advanced Technology, discusses the many factors which need to be considered when delivering a data centre design and build, including the...

Interview with Closer Still at DCW Frankfurt 2026

Data Centre World Frankfurt 2026

Community collaboration and transparency - key to data centre success in the AI era

Edgar Van Essen, Managing Director, CCO and Partner for Switch Datacenters, outlines a dramatic decline in water use, new cooperative stakeholder models including green residual heat exchange networks, and a...

Fleet of 1,000 urban neocloud sites deploying across US by end of 2026

Kiersten Hileman, Available Infrastructure VP of Partner Relations, discusses Project Qestrel, a nationwide fleet of cybersecure, private neocloud edge data centres – the initial phase, to be live by the end...

News

VertiGIS acquires 1Spatial to expand geospatial and data management capabilities

The deal strengthens VertiGIS’s presence in international markets while expanding its geospatial data and infrastructure management offerings.

Sembcorp Wilton International Data Centre to deliver Phase 1

Sembcorp Energy UK has announced a joint development agreement to deliver Phase 1 of a new data centre development at its Wilton International site in Teesside, in partnership with data centre and digital...

Enterprise AI hits the wall

Demands for privacy and sovereignty expose limits of architectures built for centralised and borderless data flows.

Downtime is a systemic business crisis

600 billion annual impact: Aggregate downtime costs for the Global 2000 have soared 50% in two years.

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