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Zendesk Q&A: Matthias Goehler on AI, automation, and the future of customer experience

Zendesk EMEA CTO Matthias Goehler discusses how AI is reshaping customer service, from automation and cross-channel experiences to security, human empathy, and the shift toward more proactive support.

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NEWS
Guardz Q&A: Agentic AI, strategic partnerships and building MSP-first security platforms

In this Q&A, Doni Brass, SVP Product Strategy & Community at Guardz, discusses how MSPs are adapting to rising cyber threats, the shift toward platformisation, and how AI-driven automation and strategic partnerships are reshaping security delivery for small and medium-sized businesses.

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NEWS
DigiCert Q&A: AI threats, certificate lifecycle risk and channel strategy

In this Q&A, Christian Stanford, RVP EMEA Channels at DigiCert, discusses the company’s channel-first strategy, the growing urgency around certificate lifecycle management, and how partners can help organisations navigate AI-driven security risks, compliance demands and emerging threats such as...

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NEWS
Atlassian Team '26: The growing role of context in AI-driven workflows

At Atlassian Team '26 in Anaheim, industry leaders gathered to explore the next phase of AI, where context-aware systems and platform enhancements are set to redefine how work is automated and scaled across organisations.

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NEWS
Key Causes of Data Loss: It’s Not all Ransomware’s Fault

By Graham Jarvis, Freelance Lead Journalist, Business and Technology, Trudy Darwin Communications,...

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NEWS
Reimaging Managed Services for the AI Era

DXC OASIS is an intelligent orchestration platform that integrates seamlessly across existing IT...

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NEWS
The Blurring Lines of Trust: Rethinking Third-Party Risk for Organisational Resilience

By Tony Fergusson, CISO in Residence at Zscaler.

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NEWS
Scaling with purpose: inside Evergreen’s fast-growing global expansion

In an exclusive conversation with Isobelle Coventry, this article explores the significant growth...

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NEWS
AI tools to digital employees: why traditional security models are falling behind

This article is based on an exclusive interview with Steve Wilson, Chief AI Officer at Exabeam,...

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NEWS
Why distribution now sits at the heart of commercial resilience for the European channel

By René Klein, Executive Vice President, Europe at Westcon-Comstor.

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NEWS
How Channel Partners are Managing Overconfidence in AI Controls

By Ryan Davis, Channel Account Manager at CultureAI.

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NEWS
The First 12 Months of DORA: Enforcement Ramps Up as Data Sovereignty Takes Centre Stage

By Sean Tilley, Senior Director of Sales EMEA at 11:11 Systems.

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Videos

Interview with nVent at DCW Frankfurt 2026

Data Centre World Frankfurt 2026

'Alarming' gaps in US data centres’ cyber security defences

Rahul Powar, explains that, as cyber threats increasingly target critical infrastructure, a new analysis from Red Sift exposes major email security weaknesses across the US’s largest data center operators....

Interview with Carrier at DCE Stockholm

Data Centre Expo 2026

Interview with Daikin Applied Europe at DCW Frankfurt

Data Centre World Frankfurt 2026

News

RS Group joins UK Data Centre Alliance as Platinum Partner

RS Group has become a Platinum Partner with the UK Data Centre Alliance, helping demonstrate its commitment to the sector.

Rehlko enhances UK operations, strengthening EMEA capabilities

Rehlko brings UK operations under its platform, aiming to strengthen delivery for data centre lifecycle solutions across EMEA.

Vusion expands partnership with JYSK for store modernisation and cloud transformation

Vusion and JYSK enhance their collaboration, moving towards a cloud-based platform for store modernisation across Europe.

Checkmarx and Carahsoft announce public sector distribution partnership

Checkmarx and Carahsoft have forged a partnership to enhance application security solutions for governmental IT sectors, using a unified AI-native security approach.

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