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Zendesk Relate 2026: Velocity, vision, and the autonomous service workforce

At its 2026 Relate event in Colorado, Zendesk outlined its push towards an autonomous service workforce, revealing new AI platform capabilities. The event focused on balancing AI-driven scale with trust, governance, and operational resilience.

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NEWS
Wasabi 'ignites' EMEA channel growth

Wasabi Technologies has accelerated momentum across its EMEA partner ecosystem in Q1 2026, doubling down on cyber resilience as organisations face rising ransomware threats, AI-driven data growth, and mounting cost pressures.

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NEWS
Ekco secures Nerdio Gold and Mimecast Elite MSP Status

Ekco UK, a leading security-first Managed Services Provider (MSP), has been awarded Nerdio Gold partner status and Mimecast Elite MSP status - two significant accreditations that mark a further acceleration of the company's managed cloud and cybersecurity capabilities in the UK market.

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NEWS
Vespertec and PEAK:AIO form partnership

The collaboration will bring together PEAK:AIO's software-defined AI storage software and Vespertec's AI infrastructure expertise, with a joint solution targeting enterprise and hyperscale AI workloads.

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NEWS
“Game-changing solution” for AI cybersecurity vulnerabilities verified by independent testing

A combination of two Atsign products has been independently verified as a “game-changing...

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NEWS
Zendesk reveals autonomous service workforce

Zendesk has outlined a new AI-focused strategy for customer service centred on combining AI...

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NEWS
SailPoint launches Agentic Fabric

New solution brings visibility, governance, and real-time protection to the rapidly expanding...

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NEWS
NetApp collaborates with Red Hat

New block-level change tracking capabilities enable faster backup and recovery for virtualized...

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NEWS
HPE delivers Unified Private Clouds and Data Platforms

New private cloud, storage, and data protection solutions simplify operations, strengthen...

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NEWS
Tech Mahindra and Cisco partner

Tech Mahindra has announced a partnership with Cisco to launch a joint security solution, Cyber...

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NEWS
Sophos identifies critical weaknesses in identity security

Sophos' latest report highlights the escalating identity security challenges, with high breach...

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NEWS
SonicWall launches NSv XS: a future-proof virtual firewall for MSPs and MSSPs

SonicWall has introduced the NSv XS, a subscription-based virtual firewall designed for small and...

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NEWS
Alteryx supports data processing for marine environmental charity initiatives

By integrating the Alteryx One platform, the Marine Conservation Society has enhanced its data...

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NEWS
State of the channel 2026: navigating the AI era

The latest GTIA report reveals AI's dominant role in the future of IT service provision across the...

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NEWS
Headless Cloud Security platform built for AI agents

The new model eliminates dashboards, delivering cloud security that runs inside AI coding agents...

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Videos

Interview with CBS at DCW London 2026

Data Centre World London 2026

How Slide is rethinking backup and disaster recovery for MSPs

Carlson Choi, COO of Slide, outlines how Slide is rebuilding backup and disaster recovery for modern MSPs, moving away from legacy systems toward a platform built for security, speed, and scale. He discusses...

Interview with Portman Partners at DCW London 2026

Data Centre World London 2026

Interview with Crestchic at DCW Frankfurt 2026

Data Centre World Frankfurt 2026

Expert Opinions

Move over Big AI - Small Language Models are Where the Money Is

By Sham Arora, Chief Technology Officer at Tech Mahindra.

Where Earth and Orbit Converge to Power the Next Era of AI Connectivity

By Ivo Ivanov, CEO, DE-CIX.

Data centres and the challenge of access to affordable and sustainable power

By Aliki Zeri, Managing Associate, Foot Anstey.

When delivery volumes shrink and prices climb: What data center projects need now

By Oskar Lampe, Regional Director, BCS Consultancy.

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