Digital Newsletter
Each week our editor Phil Alsop rounds up the most popular articles, videos and expert opinions. We compile this into a Digital Newsletter and send it straight to your inbox every week.
Digital Magazines
We'll let you know each time a new edition of MSP Channel Insights is released so that you're always kept up-to-date with the latest and greatest news and press releases.
Video Magazines
The MSP Channel Insights Video magazine contains the latest Zoom interviews with experts in the industry.
Matthew Irish, General Manager, Digital Services at Apogee Corporation, explains how and why many companies still find the idea of digital transformation overwhelming with multi-year projects that cost a fortune and never seem to end. Too often, businesses try to swallow the entire ‘elephant’ at once, leading to a massive, expensive, company-wide overhaul that creates more chaos than it solves. Matt outlines an alternative, smarter, less stomach-churning way to approach digital transformation. Instead of a huge, high-stakes project, he recommends a step-by-step approach that tackles one process at a time, making it easier to manage, less disruptive, and way more effective.
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Maxime Vermeir, Senior Director of AI Strategy at ABBYY, discusses the results from ABBYY’s State of Intelligent Automation: GenAI Confessions 2025 survey, which reveals challenges in implementing Generative AI (GenAI) – prompting the use of other AI to improve outputs. He explains that businesses are spending money on GenAI tools that promise more than they can provide and advises that before moving forward with leveraging GenAI tools for agentic AI, companies need to first evaluate their current processes and create a visibility map of their workflow with data analytics tools such as process intelligence.
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Adam Pitton, Heimdal Security cybersecurity advisor and former UK cyber detective, discusses the findings of the company’s recent survey 80 North American MSPs, showing that fragmented security stacks drive fatigue, missed threats, and business inefficiency. Security tools meant to protect managed service providers are instead overwhelming them. Adam explains what’s going wrong and what needs to happen in order to ensure that MSPs can make agent fatigue a thing of the past.
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Mike DePalma, VP, SMB Business Development, OpenText Cybersecurity, discusses the continuing evolution of cybersecurity alongside rapidly emerging AI solutions - with agentic AI gaining significant momentum - explaining where Endpoint Detection + Response (EDR) sits in this rapidly evolving landscape and how OpenText is developing its Partner Program to ensure that MSPs and MSSPs can best position themselves to deliver expert advice and technology solutions to address SME concerns around many of their current pain points.
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Rob Finn, VP International Sales at Chainguard, discusses the company’s new Global Partner Program, offering flexible incentives, technical enablement, and go-to-market support to empower channel resellers and distributors to lead in secure software delivery. He also provides updates on Chainguard’s recently announced partnerships with both Azul and Orca Security, as well as sharing some insights into the company’s future plans.
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Adam Salley, Sr. Director, Solutions Specialists, Kaseya, shares his thoughts on the future direction of BCDR and advice for MSPs to develop an optimised, comprehensive BCDR offering for SMBs.
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Adam Salley, Sr. Director, Solutions Specialists, Kaseya, outlines the importance of service productisation and MSP enablement.
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Adam Salley, Sr. Director, Solutions Specialists, Kaseya, examines the shift to cloud workloads and as well as the importance of commercial flexibility.
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Adam Salley, Sr. Director, Solutions Specialists, Kaseya, looks at consolidated data protection - endpoints and SaaS.
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Adam Salley, Sr. Director, Solutions Specialists, Kaseya, covers cybersecurity threats and risk mitigation.
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Adam Salley, Sr. Director, Solutions Specialists, Kaseya, discusses the current business continuity and disaster recovery landscape.
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Adam Salley, Sr. Director, Solutions Specialists, Kaseya, provides a comprehensive, insightful overview of the many topics and technologies impacting the Business Continuity Disaster Recovery (BCDR) landscape at the present time, with particular reference as to the ways in which MSPs can get to grips with cybersecurity threats and risk mitigation, consolidated data protection, the shift to cloud workloads and hybrid working, commercial flexibility, service productization and MSP enablement, the future outlook and strategic planning, as they work alongside their SMB customers.
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Mike Arrowsmith, CTO at NinjaOne, shares valuable insights into a number of cybersecurity issues, explaining how AI adoption itself isn’t problematic when done thoughtfully – but lack of cyber awareness in this context is a cause for concern; how traditional IT and security silos are collapsing as AI demands more collaboration across the enterprise; and how AI brings with it likely challenges around shadow IT. Mike also highlights some non-AI related cybersecurity topics, before sharing a few highlights of the NinjaOne roadmap.
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Dr. J Metz, SNIA Chair, explains how AI workloads are extraordinarily complex and constrained by issues related to latency, space, power and cooling, memory, and cost and how addressing these problems through an open industry initiative is the fastest path to optimisation and adoption, before going on to introduce Storage.AI, an open standards project for efficient data services related to AI workloads. Storage.AI will focus on industry-standard, non-proprietary, and neutral approaches to solving AI-related data problems to optimise the performance, efficiency, and cost-effectiveness of AI workloads.
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Caroline Monfrais, Global VP Strategy & Transformation, Wipro Consulting, looks at, for all the talk around cohesive AI implementation strategy and the evolution of AI Agents, what needs to be done now so that this technology helps rather than hinders human workers? Caroline shares multiple examples of how organisations, from banking to telecoms, are already using agentic AI as the catalyst to reimagine their businesses.
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