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Database monitoring and management for the digital age

Per Christopher Undheim, Product Manager, dbWatch, explains the company’s dbWatch Control Center, a database operations solution, combining monitoring, management, dashboards, reporting, security compliance, tuning and automation capabilities across multiple database platforms, allowing MSPs to become more efficient in how to discover and correct issues, allowing them to manage more databases with the same staff, lowering the cost of providing their services.

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AI-powered cybersecurity protection

Henrik Davidsson, Head of MSSP Sales EMEA, Check Point Software, explains how the company’s Infinity Platform delivers AI-powered and cloud-delivered threat prevention across the network, cloud and workspace, before outlining the powerful partner proposition – how MSPs and MSSPs can distinguish themselves in the busy cybersecurity marketplace.

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Growing optimism towards AI

Jürgen Hatheier, International Chief Technology Officer, Ciena, discusses the findings of the company’s recent global survey, which highlights the optimistic long-term outlook of CSPs regarding AI’s ability to enhance the network as well as the need for strategic planning and investments in infrastructure and expertise to fully realize the benefits.

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Growing optimism towards AI from CSPs

Jürgen Hatheier, International Chief Technology Officer, Ciena, discusses the findings of the company’s recent global survey, which highlights the optimistic long-term outlook of CSPs regarding AI’s ability to enhance the network as well as the need for strategic planning and investments in infrastructure and expertise to fully realize the benefits.

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MSPs overspending on public cloud

Terry Storrar, MD at Leaseweb UK, discusses the findings of the company’s recent MSP research, which reveals that UK MSPs are experiencing a number of challenges when it comes to working with public cloud providers – whether hyperscalers or not. Challenges include spiralling costs, disappointing customer service and the worry of vendor lock-in. The message seems to be that cloud providers can improve their overall MSP offerings and MSPs need to be careful when choosing the cloud providers with whom they want to work in today’s hybrid and multi-cloud world.

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MS(S)P-native solutions - a better Channel proposition?

Lance Williams, CTO, Distology, provides some brilliant insights into the existing relationships between vendors, distributors/aggregators and MSPs and MSSPs and outlines a future where solutions designed specifically for service providers can ensure that the ultimate customers – end users – are best served by a new Channel model. Lance also discusses Distology’s strategic partnership with Vercara and previews the company’s new MSSP offering, arriving later this year.

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Cynomi brings vCISO to Europe

David Primor, CEO of Cynomi, explains that the company is is now offering its vCISO (virtual chief information security officer) platform for MSPs and MSSPs to European based clients while ensuring data remains in Europe. David outlines the platform’s features, the growing number of compliance frameworks supported (including GDPR, DORA, NIS2, NIST-CSF, ISO-27001 and SOC2) and the company’s plans for the future.

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Logpoint launches new Partner Programs

Antti Vilhunen, Regional Director Northern Europe, Logpoint, discusses the the roll-out of two new distinct partner programs for Channel Partners and Managed Security Service Providers (MSSPs). The aim is to provide clarity, simplicity, and increased value for channel resellers and MSSPs. The new partner programs underscore the company’s commitment to fostering successful collaborations and bringing increased value to its partner ecosystem and mutual customers.

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Partners profit from Kaseya’s ‘game-changing’ subscription model

Fred Voccola, CEO of Kaseya, explains the thinking behind the launch of launch of Kaseya 365, a first-of-its-kind subscription set to change the way MSPs do business. MSPs will now have seamless access to manage, secure, back up, and automate all their clients’ environments, at ‘a fraction of the price currently required’. Fred also outlines the company’s Partner First Pledge initiative, providing MSPs with further support from Kaseya.

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DEI focus benefits employees and partners alike

Chloe Cameron, Chief People Officer for EMEA, describes her own role as ‘enabling people to do the greatest work of their lives’ and is responsible for putting the structures into place within the UK to allow Pax8’s employees to be able to provide the best possible service and expertise to business’s partners at scale and speed. As an active member of We are Tech Women, Chloe speaks confidently and expertly on cultural issues and opportunities within the tech sector, as well as the importance of building business culture and working with staff to get the best out of them.

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Tech Channel Ambassadors set to tackle IT skills gap

Ian Kilpatrick, former EVP of Nuvias and the driving force behind the newly established Tech Channel Ambassadors, explains the thinking behind the organisation – a new Community Interest Company (CIC) created to promote the channel IT industry, and to bolster inclusivity in the sector. Tech Channel Ambassadors aims to raise awareness of career opportunities across the IT channel to those in education, those returning to employment, and those looking to change career, including, but not limited to, career opportunities for girls, BAME, disabled, neurodiverse and disadvantaged groups.

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Megaport makes complex networks simple

Mike Jauncey, Channel Director UK & Ireland, Megaport, explains how the company enables the building of secure, scalable, and agile networks in just a few clicks, with one smart and simple platform to manage every connection - allowing customers to provision hybrid cloud, cross-cloud, multicloud, and edge connections all in one place.

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Driving knowledge sharing across the Channel

Patrick Aronson, Chief Marketing Officer and APAC Executive Vice President at Westcon-Comstor, looks at the challenges and opportunities for MSPs and other channel partners around data, as outlined in the company’s recent ‘Bridging the Gap’ research report. Patrick also explains some of the company’s recent data-focused initiatives, including the Partner Insights tool and Tech ConneX.

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Cybersecurity for SMEs - a smart solution

Jamie Akhtar, Co-Founder and CEO at CyberSmart, discusses the importance of cybersecurity solutions developed specifically for the SME market and the benefits they can bring to both the Channel and end users themselves. Jamie also outlines the security challenges he sees ahead, which are potential opportunities for CyberSmart and its partners - to demonstrate the value of their solutions during the cost of living crisis and as a means of addressing both the positive and negative aspects of the impending AI explosion.

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Dealing with IT infrastructure complexity in a hybrid world

Andy Bevan, Head of Propositions and Strategy Consulting at Daisy Corporate Services, discusses recent research findings which reveal that two-thirds of IT leaders say that legacy infrastructure is creating a sustainability nightmare. Andy explores the options available for addressing this problem, with a consumption-based IT infrastructure model the likely solution.

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News

Potential flaws and failings in long-term public cloud strategies place unrealistic demands on those implementing and managing migration projects.
Evolve, the leading provider of Managed Network Solutions and IT services, has appointed Simon Saffidine as its Chief Technology Officer.
LocalGlobe and ETF Partners co-led the $12.5M raise (approx. €11.6M or £10M).
Joy Johnson has been promoted to Manager of Client Services & Operations across Intelliworx’s offices in the UK and US.

Expert Opinions

By Nik Acheson, Field Chief Data Officer at Dremio.
By James Blake, Global Head of Cyber Resiliency Strategy at Cohesity.
Why IT Monitoring is set to emerge as a champion during this summer of sporting events. By Martin Hodgson, Director Northern Europe at Paessler GmbH.
BY Jon Howes, VP and GM of EMEA at Wasabi.