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Digital Newsletter
Each week our editor Phil Alsop rounds up the most popular articles, videos and expert opinions. We compile this into a Digital Newsletter and send it straight to your inbox every week.
Digital Magazines
We'll let you know each time a new edition of MSP Channel Insights is released so that you're always kept up-to-date with the latest and greatest news and press releases.
Video Magazines
The MSP Channel Insights Video magazine contains the latest Zoom interviews with experts in the industry.
Jason Kemsley, Chief Revenue Officer and Co-Founder, Uptime, discusses the recent UptimeLIVE event, which delivered practical recommendations to help MSPs break through existing growth barriers, moving beyond technical expertise to explore the foundational skills and business acumen needed to excel in today’s market. Jason explains the Emerging MSP model: a new type of Managed Service Provider that outsources operations to accelerate growth and scalability, focuses on the future for IT helpdesks and has some words of wisdom to offer when it comes to AI.
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Jeff Borrman, CEO, Bioscope Technologies, explains the Bioleaching and Bio-refining processes it is developing at industrial scale for the sustainable recovery of base and precious metals from printed circuit boards (PCBs). Bioscope technology will replace traditional treatments that use high-temperature and chemical recovery and is as close to zero-emission as possible, without offsetting. The company is making a multimillion-pound investment in plant and machinery across its four UK PCB recovery and processing facilities as it anticipates a huge growth in industrial scale, sustainable recovery of precious metals.
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Andy Venables, Chief Technology Officer & Co-Founder of POPX, discusses some of the challenges facing MSPs today, including providing a modern or digital service desk experience, managing service delivery in today’s highly complex IT environment and accessing the integration support required when acquiring other Channel organisations. Andy also explains how POPX adds significant value and support to MSPs who are wanting to access the full potential of the highly regarded ServiceNow platform.
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Tom Fairbairn, Distinguished Engineer at Solace, explains how Absolics is using the Solace PubSub+ Platform to establish a real-time information flow across all enterprise applications in its US factory. Absolics is now able to manage its entire API and events environment through one integrated solution, delivering a more automated data streaming and management process with high throughput and no downtime – allowing the company to make faster and more well-informed decisions.
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Louise Lahiff, COO of Version 1, shares her thoughts and insights on being a female leader in the tech industry, reflecting on the changes she has seen in her time working in a range of technical and HR roles, including her her appointment as the first female board member at the company.
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Steven Wood, Director, Solution Consulting (EMEA), OpenText Cybersecurity, discusses the results of the company’s recent Cybersecurity Global Managed Security survey, with AI, automation and integration very much in focus; before explaining how the company’s Pillr acquisition and its focus on key cyber resilience pillars is delivering a first class, composable cybersecurity platform for MSPs and MSSPs alike.
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Vladimir Goliashev, Director of MSSP and MDR of Group-IB, explains why threat intelligence, as part of an overall Unified Risk Platform, is one of the best tools available to help MSPs and MSSPs to help their customers to address the ongoing cybersecurity challenge, primarily by enabling much-better decision-making.
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Ben Rogers, Sales Manager, CloudBilling, explains the ways in which the company helps MSPs to overcome multiple billing challenges by providing automation, standardisation and reducing complexity. CloudBilling also offers significant added value with continuously developing business intelligence and data analytics services. MSPs attending our forthcoming flagship, London Managed Services Summit will have a chance to discuss their own billing challenges and requirements with CloudBilling in person.
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Carl Berry, Channel Director NW EMEA, at cloud and app security company, F5, to discuss why partner strategies need to evolve in the face of the increasingly competitive market. Carl also comments on where he believes the opportunities lie for the channel ecosystem to diversify and stand out from competitors, with being channel-first, staying laser focused and understanding and addressing customer pain points put forward as key objectives – and shares a couple of partner examples, explaining how F5 is working with both Computacenter and Bluefort Security.
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Michael Crean, Senior Vice President Managed Security Services and Spencer Starkey, Executive VP of Sales and Head of EMEA Channels, both at SonicWall, provide a comprehensive update on the company’s Channel strategy - reporting on the recent Elevate events, some company acquisitions and channel initiatives, the launch of the SonicPlatform, as well as discussing the findings of several cybersecurity research reports. The overwhelming message seems to be that end users are looking for help when it comes to building and optimising their cybersecurity strategies, providing a great business opportunity for both MSPs and specialist MSSPs.
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Chris Peterson, Vice President of Global Channels at Veracode, explains how the enhancements to Veracode’s Velocity Partner and Partner Technical Certification Programmes are a direct result of partner feedback and tailored to meet their varying levels of engagement, investment and needs. The clarity and simplicity of the programme will allow Veracode’s customers to focus more on delivering value and less on navigating complexities, as well as driving advancements in application risk management.
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Steve Young, UK SVP and MD, Dell Technologies, explains how can businesses can navigate the high upfront cost of AI while aiming for cost-saving and efficiencies, the importance of adopting an 'AI-first' approach to investment and how to go about devising and implementing an organisation-wide AI strategy that balances upfront costs versus anticipated benefits.
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Dor Eisner, CEO and Co-Founder of Guardz. Discusses the launch of the company’s new, free Community Shield plan for MSPs. The offering is designed to help MSPs secure and insure their internal operations, offering automated detection and response across identities, emails, devices, and data. The Community Shield plan features a unified security platform that eliminates the need for multiple vendors, offering both ease of use and comprehensive protection. Advanced automation and AI streamline security operations, while the Guardz Growth Hub provides tools and resources to help MSPs confidently grow their businesses.
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Hugo Bishop, Regional Sales Director - Northern Europe, Stellar Cyber, explains how MSSPs need to ensure that their SOC platform is designed to address the many, constantly evolving cybersecurity challenges they and their customers face in today’s digital workplace. Hugo goes on to explain that the features of a modern SOC platform should include: data integration, detection, signal correlation, analyst assistance and hyper automation.
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Fevzi Konduk, EMEA Head of Software and ISV partners at Red Hat, explains Red Hat how the company’s ongoing work to transform the global partner engagement experience and offer greater simplicity, choice and flexibility to partners collaborating with the company, has already delivered a modular, globally standardised Partner Program, with streamlined partner incentives and an enhanced digital experience, as part of an ongoing process based on regular partner ecosystem feedback.
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