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Automation is making work 'more human', research reveals

Academic research shows that organisations augmented by automation technologies are 33% more likely to be 'human friendly' workplaces, in which employees are 31% more productive.

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NEWS

Consumers confused by mobility jargon

Avis Budget Group has revealed new independent research surveying 14,000 people in 14 countries across Europe highlighting a significant knowledge gap in consumer understanding around the future of mobility, with marked differences in awareness and understanding between countries and age groups.

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NEWS

Customer experience is now the top priority for quality assurance

Capgemini's World Quality Report 2018 shows that customer experience is the top priority for quality assurance activities for the very first time, with automation and AI set to accelerate in the coming years.

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Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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IoT security in the spotlight

DigiCert’s 2018 State of IoT survey reveals security as the top concern as IoT takes centre stage...

Fewer than 50% of enterprises have deployed intelligent automation technology

86% of IT executives surveyed believe human work, AI systems, and robotic automation must be...

Westcon launches new Go-To-Market initiative

Westcon, the international technology distributor, has launched its new EMEA Go-To-Market...

IoT is vital for our future success

Vodafone Business has launched its 2020 IoT Spotlight report, focused on the impact IoT is having...

Bosch plays tag to boost construction productivity

Bosch has launched TRACI, an IoT solution designed specifically for the construction industry. The...

Huawei launches Digital Platform for Smart Cities

Huawei’s digital platform based on leading new ICT empowers Smart City+.

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