NEWS

Automation is making work 'more human', research reveals

Academic research shows that organisations augmented by automation technologies are 33% more likely to be 'human friendly' workplaces, in which employees are 31% more productive.

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NEWS

Consumers confused by mobility jargon

Avis Budget Group has revealed new independent research surveying 14,000 people in 14 countries across Europe highlighting a significant knowledge gap in consumer understanding around the future of mobility, with marked differences in awareness and understanding between countries and age groups.

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NEWS

Customer experience is now the top priority for quality assurance

Capgemini's World Quality Report 2018 shows that customer experience is the top priority for quality assurance activities for the very first time, with automation and AI set to accelerate in the coming years.

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Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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IoT connectivity and network insights through Tata Communications MOVE™ will safeguard data, help...
Research from Blue Yonder, a JDA Company, in collaboration with Microsoft finds vast majority of...
Outlines evolution of cellular IoT in four segments leveraging new capabilities with 4G and 5G to...
Collaboration makes it easier for customers to deploy Internet of Things (IoT) solutions across...
Speeds ups rollout of apps and slashes cost of ownership.
The partnership brings together the leading players in the IoT ecosystem under one umbrella for the...