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Poor understanding in top teams of what digital transformation means is to blame for an incoherent approach to IT.
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Camelot UK Lotteries Limited ('Camelot') has selected eGain for proactive, knowledge-guided consumer web chat as part of the company's ongoing digital transformation initiative.
Read MoreAppRiver’s Global Security Report shows business is booming for online extortionists.
Read MoreAndroid app and smartphones allow local fishermen to monitor vulnerable sea mammals.
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According to the new Worldwide Digital Transformation Spending Guide from International Data Corporation (IDC), worldwide spending on digital transformation (DX) technologies will grow to more than $2.1 billion in 2019 with a compound annual growth rate (CAGR) of 16.8% over the 2014-2019 forecast period. Spending on DX technologies in the United States will follow a similar trajectory, reaching nearly $732 million in 2019.
Read MoreHuawei helps the Jumeirah Group build a robust and agile IT department to support the rapid business expansion of the group.
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